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Supply Chain Manager

Work Experience

June 2007 – January 2011 Supply Chain Manager McGregor Fashion Group BV, Driebergen

Scope:
International fashion and footwear designing, sourcing, wholesaling and retailing for McGregor, Gaastra and corporate fashion; multi channel and multi format customers.

Role:
*) Cost and performance responsible for end to end supply chain from source to customers and reversed. Fulfilment mainly outsourced.
*) Managing a team of 20 people working on inbound scheduling, order allocation, delivery planning, quality control and returns
*) Contract management international service providers

Achievements:
1. Developed and implemented retail supply chain infrastructure, processes and systems
2. Integrated footwear supply chain infrastructure, processes and systems
3. Developed demand & supply planning, integrated inbound planning from source in supply chain team
4. Set up customer service office for Gaastra Germany in Hamburg
5. Process redesign for returns in order to improve customer service (lean management)
6. Boosted old season stock management


April 2003 – May 2007 Customer service manager Gall & Gall BV (part of Ahold), Delfgauw

Scope:
Dutch wine & liquor retailer, approx 500 stores (40% independent), central warehouse, wines sourced at origins

Role:
*) Cost and performance responsible (opex, stock versus service levels, sales-throught, on time delivery)
*) Part of management team logistics and site logistics team
*) Demand & supply planning, store allocation, replenishment & ordermanagement
*) Transportplanning and contract management (outsourced fulfillment)
*) Managing a team of 8 people working on inboud, transportplanning and customer service

Achievements:
1. Developed and implemented a SCM model in cooperation with South African wines suppliers in order to reduce leadtimes, stocklevels and working capital and to improve service levels
2. Introduced central replenishment for wine promotion
3. Integrated supply chain beer and soft drinks into main infrastructure in order to improve customer service and to reduce costs
4. Redesign warehouse and transport process and team in order to increase productivity and to reduce costs


April 2002 - March 2003
Store management Albert Heijn (part of traineeship Ahold), Diemen

Scope:
Dutch supermarket retailer, 650 stores (among them is store Diemen)

Role:
*) Sales manager fresh goods, both service and self-service assortments
*) Part of store management team, managing a team of 75 people

Achievements:
1. Implemented new personnel planning system in order to reduce costs
2. Implemented central replenishment in order to improve availability and to reduce costs


Sept 2001 - March 2000 Business developer E-commerce (part of traineeship Ahold), Stockholm Sweden

Scope:
ICA Swedish mutiformat supermarkets, part of Ahold, E-commerce (start up home delivery Stockholm)

Role:
Business developer

Achievements:
1. Developed a KPI scorecard
2. Improved customer service by aligning warehouse processes


March 2000 – August 2001 Manager category logistics Albert Heijn (part of traineeship Ahold), Zaandam

Scope:
Albert Heijn HQ, dept buying & merchandising, category non-food new business & entertainment, mainly promotional in/out campaigns to 650 stores (30% franchise)

Role:
*) Performance responsible (stock levels versus service levels/availability, sales-through performance)
*) Part of commercial category team
*) Demand & supply planning, initial volume allocation per store & replenishment
*) Operational campaign set up towards stores, logistics and suppliers

Achievements:
1. Integrated supply chain new business into Albert Heijn logistics infrastructure
2. Introduced central replenishment for promotions

Education

Sept 1993 – Sept 1999 Eindhoven University of Technology: Industrial Engineering and Management Science
main subject ‘Operations Management and Logistics’, graduated both propaedeutic and post-propaedeutic examination with compliments

Jan 1999 – August 1999 Master’s thesis internship Heineken Export Group, Schiphol Amsterdam
Developed a control system according to the Balanced Scorecard principles

Sept 1997 – Dec 1997 Internship Canon, Tokyo, Japan
Developed a supply chain process redesign for printers in order to decrease stock levels

Skills

Profile:
Generalist
Responsible and taking ownership
Driving change
Lean thinking
Representative and passionate
Loyal, honest and committed
Team player

Skills:
Strong analytics and conceptual thinking
Pragmatic and hands-on implementation and execution
Bridging business opportunities into supply chain and operations
Strong communication skills, business partner to all stakeholders
Process and fact driven

Languages

Dutch and English fluently

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