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Applying Lean in IT

Work Experience

Focused on the management and finance side of IT early on in his career. As a Service Manager, Ad Interim CIO and IT finance specialist he complemented his skills and experience to become a broadly experienced managing IT professional.
Later on as both a Lean Six Sigma Black Belt and (Cardiff accredited) Lean Leader he has moved IT specialists and management teams to focus on the output of IT, being business value, and the expense at which that output is produced.
He has participated and lead assignments that focus on the justification and improvement of Spend to Value ratio’s within Technical (IT) environments. Next to that, and although not a particular advocate to benchmarking, he has lead various engagements that compare IT spend patterns with client peer IT spend patterns.
In earlier roles he has worked in South Africa, Malaysia, the United Kingdom, Ireland, France, Germany, Czech, Sweden, Norway, Denmark, Switzerland, Belgium, Finland and Italy.

Education

Certified Lean Trainer (Cardiff University), 2010;
Lean Six Sigma Black Belt (PWC), 2007;
Gartner Certified TCO Expert (Gartner), 2001;
ITIL (V 2.0) Service Manager (EXIN), 1998.

Leadership & Coaching for Performance Managers;
Business Case Development (Harvard Business School, Manage Mentor);
Finance Essentials (Harvard Business School, Manage Mentor);
Budgeting (Harvard Business School, Manage Mentor).
Client Research training;
Unusual Transactions training;
Compliance and Compliance Advanced;
Independence and Independence Advanced;
The Outsourcing Cycle;
Financial Management;
Costing & Chargin;
IT Cost and Value train the trainer;
Triple AAA engagement delivery;
Variety of (earlier, pre 2000) IT training amongst which MCSE.

Skills

Value focus in IT trough application of the Lean and Six Sigma toolbox;
IT Value (Stream) improvement;
IT Cost Reduction and Normalization;
IT Business Case setup and improvement.

Languages

Dutch, English, German and French and Spanish to a lesser extent.

Other

Current Roles:
Program Lead Transition to Support and Service Development of a new service (global top 5 outsourcing company);
Performance manager for a team of 8 (Big 4) P&T professionals;
IT Costing and Charging focal point for (Big 4) the Netherlands;
Lean Six Sigma in IT focal point for the European (Big 4) Outscourcing Centre of Excellence;
Lean Six Sigma trainer.

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