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Managing director, operations director, general manager

Work Experience

Commercially astute, creative and highly entrepreneurial business builder with a wide range of work skills from many industry sectors. A natural leader with strategic marketing, profit maximization, product development and problem solving skills. Internationalist, intuitive at motivating staff, and with ability to gain and retain respect and influence across all aspects of a business.

KEY SKILLS AND ACHIEVEMENTS

Business development

• Successfully founded, developed and managed a highly profitable company; perceiving and exploiting a new commercial opportunity and took it to £1m turnover in first year (2002).
• Doubled the revenue during second year of operation, achieving excellent P&L results through strong cash flow management, while avoiding loans and credit facilities.
• In 2000 (within six months of arrival at Montreal Recruitment) won PWC as a client, after more than twenty years of previous, failed pitches by the company.

Leadership

• From earliest years in sales supervision, through to running own business with more than 25 staff, has always led from the front, and built effective and collaborative work teams.
• Own tenacious work ethic, vision and sense of adventure ensures rapid rise to the top in any environment, business or social situation.
• Long experience in effectively selecting, training, monitoring, motivating and incentivizing varied teams of people in the different work functions of a small / medium business.

Operations, Business Systems and Process Analysis

• Proficient client relationship management with a record of securing unprecedented agreements and successfully negotiating corporate debt disputes. Has always developed and maintained strong customer relationships from Comshare in 1997 all the way until sale of Etica in 2008.
• Expertise in three companies (including own) of business forecasting, budgeting, cost improvement and careful attention to cash flow.
• Developed, created and implemented internal business procedures to ensure effectiveness in time and work management by staff, thereby reducing cost and improving bottom line profit.


CAREER PROGRESSION

Etica Ltd 2001 - 2008
A high-end outsourcing firm meeting complex needs for blue chip service industry clients. Total staff 25

Founder, Proprietor and Managing Director

Saw a need for such a service, and built up all company infrastructure (detailed product identification, marketing, procedures, legal negotiation and recruitment), from scratch. Clients (from consulting, banking and top blue chip companies) included Accenture, PWC, Societe Generale, CSC, Cap Gemini, Deloitte Consulting, Ernst & Young, PeopleSoft, and SAP.
• Built strong brand for Etica through applying a tenacious work ethic, high service standards, and client relations skills.
• Having achieved a revenue position in excess of £2m p.a. and gross profit in excess of 20%, traded successfully at this level for six years, with excellent levels of client retention and repeat business.
• In 2008, positioned company as an attractive investment and successfully sold Etica, independently without requiring use of legal representation or third party assistance.

Montreal Associates 2000 - 2001
Recruitment consultancy specialising in IT staffing solutions for high-end clients across Europe

Senior Recruitment Consultant

Handled the entire recruitment cycle, cold calling, negotiating and closing business. Also given free rein to develop new accounts and specialized services.
• Established from scratch the PeopleSoft Desk, closing the first permanent deal in less than two months. Grew business, securing other major clients such as Goldman Sachs, CSC, KPMG, Deloitte, Societe Generale.
• Attained £27K monthly in billing from ongoing contracts.
• Achieved outstanding sales results, ranked among top 5 of 60 sales professionals.

Ideal Hardware plc 1999
A hardware and software distributor specialising in data storage and solutions

European Account Manager

Handled high volume sales, qualification, credit and returns within the Pan-European Distribution and Trading Department.
• Demonstrated strong product knowledge, resulting from technical and sales training for PC hardware components sold to system builders.
• Prospected for new business and participated in continual training to maintain market awareness.
• Negotiated and closed export deals, achieving 142% of sales target and generating 4.05% margin (surpassing European average of 2.34%).
• Became the first Account Manager to open an account and close a sale.

Comshare Ltd 1997 - 1998
A specialist company in the development of software for planning, decision support and analysis in the financial, public sector and manufacturing sectors.

French Customer Liaison Manager

Tasked with relocating the F & A functions for the European Financial Head Office from France to London.
• Implemented new work concepts with operations based in Paris while ensuring compliance with revenue recognition procedures and reducing debtors days by 30% with the support of a Sales Ledger Controller.
• Grew business by 116% through liaising with clients, renegotiating and securing new contracts, and resolving disputes.
• Drastically improved cash flow and attained record amount of cash collected ($2M to $3.2M quarterly) by successfully negotiating high-value debt disputes.

Previously 1984 - 1996

A wide variety of roles (London and Paris) in retail, merchant banking, recruitment, television and catering. As sales person, sales supervisor, executive PA, ledger clerk, book keeper and TV production assistant; gained a wide commercial and business knowledge –but on top of all – excellent people and customer service skills.

QUALIFICATIONS AND LANGUAGES

Diploma in Administration and Business (1986)
Business Start-up Operation Coursework, Westminster Enterprise Agency (2001)

Bi-lingual in English and French
U S Green Card

Education

Diploma in Administration and Business (1986)
Business Start-up Operation Coursework, Westminster Enterprise Agency (2001)

Languages

English, French

Other

US Green Card

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