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International Credit Manager

Work Experience

1963 - 1966
Dutch PTT (now KPN) - Haarlem
- Telecommunication specialist

1971 - 1996
3M Nederland B.V. - Leiden (the Netherlands)
- Technician (copying, visual and medical products)
- Technical trainer (1974)
domestic training (copying products) and European training on medical equipment
- Service Center Supervisor (1978)
managing the technical service center, call center, spare parts warehouse (order management and inventory replenishment – both warehouse and car stock) and technical training & publications for both 3M and 3M authorized dealer technicians
- Credit Supervisor (1984)
goal; restructuring the credit department and developing an Accounts Receivable and Credit Management system to replace the old system
- Benelux Credit Manager & Legal Counsel for 3M Nederland (1992)
responsibilities:
- managing the Belgium and Netherlands A/R & Credit departments
- developing and maintaining the credit policy reflecting the companies objectives
- managing & monitoring A/R risks
- setting departmental goals following company objectives
- optimizing A/R and Credit related business processes
- reporting
- on the job training (risk assessment, collection techniques, communication etc.)
- building up and maintaining in- and external relationships
- participated in an European development team to develop an European Accounts Receivable and Credit Management System
- legal counsel for 3M Netherland, handling all legal issues except H.R and tax related

1996 - 2005
Imation Europe B.V. - Schiphol-Rijk
- European Credit & Financial Services Manager
- managing the spin off from 3M
- re-establishing local A/R and Credit organizations in Europe (21 countries)
- developing European credit policy
- participating in the implementation of Oracle A/R module in Europe
- re-structuring the A/R and Credit department following the business decision to close a number of countries (from 21 to 6)
- managing the European A/R spin-off related to the divestiture of the Medical Imaging business, Color and DSS
- implementing new Credit Management System (OnGuard)
- SOX implementation(AR and CM)

Additional responsibilities:
- payroll manager Netherlands (2001 – 2004)
- office, facility & purchasing manager Netherlands (2001 - )
- office & facility manager Europe (2003 - )
- European purchasing manager role added (2004 - )

2006 -
Credit-4U - Leiden
Credit Management Consultant

Education

Although I am having formal schooling at MBO level, I am qualified by experience and additional courses at HBO level.
1953 - 1959 Primary school
1959 - 1963 Secondary School (MULO)
1966 - 1969 MTS (electronics)
M.S.G. - Leiden
1973 - 1974 Economics (MO)
L.O.I. - Leiden
1984 Financial Manager
MOC (Management Training Center) - Amsterdam
1988 Company Law
ISW (Institute Social Sciences) - Leiden
1989 - 1990 Law school (basics of civil right)
Open University - Heerlen

In compnay training
- qualified 3M (technical) trainer
- communication skills
- managing changes
- cultural differences (ITIM)
- core competencies (Kern Konsult)
- personal effectiveness
(I have not only participated in these courses but have been lecturing most of them as well.)

Skills

- theoretical design A/R & Credit Management systems (I have been involved in the design and implementation of 4 systems, two in-house 3M developed systems and two other systems being Oracle and OnGuard)
- re-structuring departments
- right sizing organizations
- managing spin-offs related to A/R & Credit
- centralizing (A/R) administrations
- Country Manager for Imation Belgium
- lecturing credit management (related) topics
VVCM (Dutch Credit Management Association)
- various credit related topics (post academic level)
IIR (Institute for International Research)
- managing a credit department
- outsourcing the A/R & Credit function
Marsh
- managing credits
- credit risks in an international environment

Personal characteristics
- people manager
- inventive
- open minded
- ‘individual’ team player
- result oriented
- enthusiastic
- pro-active
- persuasive

Languages

Dutch (mother tongue) and English

Other

Professional memberships
VVCM (Dutch Credit Management Association)
- member and region coordinator (1990)
- board member with focus on education & training (2002)
FCIB (Association for Finance and Credit executives in Europe)
- member

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