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Business Consultant

Work Experience

SELECTED PROFESSIONAL ACCOMPLISHMENTS
Pragmatically developed and implemented organisational program, leading to Dutch Health insurance organisation being systems equipped and process organised for the introduction of the new Health Bill effective per 1-1-2006
Developed, implemented and managed department responsible for the collection, analysis and distribution of steering information for central and decentral management levels with focus among other things on; improvement supporting systems, end-to-end proces data integrity, timely and complete steering information.
Managed operational restructuring of five-country organisation by redesigning, synergising and optimising processes and procedures.
As a service manager lead dedicated teams in defining, developing and introduction to the market of service offerings, e.g. Time-to-Customer, TeamBuilder and Change-management, also trained consultants to deliver the service offerings.
Managed multicultural project teams of international consultants in achieving defined project results ensuring client¡¦s return on investment.
Successfully coached teams of sales managers in Solution selling.
As internal trainer, trained +70 professionals skills of Facilitating workshops.
Trained multidisciplinary teams in various countries (Netherlands, Belgium, U.K., U.S.A., Poland, Czech Republic, Spain, Germany, France) to identify and correct management and systems problems, thereby reducing lost time, enhancing management skills and improving revenue growth.
Developed and implemented organisational program based on Customer-focused thinking, internal cooperation and improvement of quality and integrity of internal and external client information thus aligning Buying and Selling organisation of an international Retail company.

Education

Higher National Diploma in Business Studies ¡V Economic Linguistic, 1981, H.E.S Amsterdam (Netherlands)
Economies, 1984, University of Amsterdam (Netherlands)
Personal Development Training, 1988, Robbins Research Institute - San Diego (USA)
Sales Training, 1988, Velocitas - Nieuwegein (Netherlands)
Project management Courses, 1990, 1991, 1996 ¡V Impac (USA) & Proudfoot (UK)
Prince2-Foundation, ISES International (Netherlands)
Access Train the Trainer (management trainer), 1992, ¡V Integrated Control Systems (Impac) (USA)
Regional Access Manager training, 1993, - Impac (USA)
Neuro Linguistic Programming, 1995, ITH Training & Counselling, Amsterdam (Netherlands)
TeamBuilder, 2000, Amsterdam (Netherlands)
NLP Practitioner, 2004, The International Institute for Lifestyle Integration, Antwerp (Belgium)

Skills

Interim management
Project- & Program management
Workshop facilitation
Company policies, management consultancy and performance-indicators
Quality
Learning organisation
Information planning
Business process (re) engineering

Languages

Verbal Written
Dutch Excellent Excellent
English Excellent Excellent
German Good Good
French Rusty Rusty

Other

Workeexperienced in following Branches:
- Telecommunication - Utilities
- Insurances - Trade and Industry
- ICT - Banking
- Lottery - Construction
- Logistics - Public

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