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CIO.

Work Experience

BELGIAN NATIONAL INSURANCE INSTITUTE FOR
INVALIDITY & SICKNESS (INAMI – RIZIV) Brussels, Belgium
Mar. 2002 – today
Chief Information Officer- C.I.O.

Recruited to assume control of the most complex IT organisation in the Belgian Health public sector which was over budget, understaffed, behind schedule, and undisciplined.

Manage 120 employees and oversee a € 35 million budget to research, plan, install, integrate and maintain hardware, software and networks to support 2.000 internal and external customers in Belgium. Permanent member of the INAMI-RIZIV Management Committee and key contributor to the INAMI Corporate Strategy.

Conduct strategic planning including system upgrades, and capital, operating and line item budgets. Develop projects, execute ROI analysis, and negotiate/review contracts. Control departmental purchasing and resource management. Track expenses and maintain budget integrity. Produce management and staff reviews, determine salary increases and payroll budget.

Implement a project management culture, lead projects teams, and manage project portfolio to direct teams handling internal and client hardware and software installation. Perform system reliability analysis and cost justifications on system replacement.

OSI SERVICES BENELUX Brussels, Belgium

Management Consultant, at Europay- MasterCard (Waterloo) Mar. 2001 – Mar. 2002
• Set up of the Europay Member Business Planning processes and major financial processes such as the Financial Operating Results Production Process, the Account Payable process, the Asset Management Process, and the Settlement Process. Responsible for the creation and review of Business Plans in order to facilitate the merge between Europay and MasterCard.
Management Consultant, at Fortis Bank (Brussels) Jan. 2000 – Mar. 2001
• Bringing support & coaching to the Fortis Management Team for managing the project portfolio and implementing the Merger Program between CGER and G Banks within the Securities and Financial Markets Departments.
Management Consultant, at Banksys (Brussels) Jan. 1998 – Dec. 1999
• Responsible to set up the OSI Programme Management Support Office in the IT Company AFV -Banksys - Bank Card Company, telecom-banking operator in Belgium.
• Responsible for bringing support to the Core Software Department Director, who reports to the General Manager, in defining, setting up and operating management methods and tools to improve the main business processes.
LOGICA LTD. Brussels, Belgium
Project Manager / Consultant 1997
• Project Manager for the “Demonstrator for Crystal Growth Facility” of the European Space Agency.
• Several short term crisis management missions for the European Commission.
ALCATEL S.A. Charleroi, Belgium
Deputy Project Manager, Consultant & Quality Manager Jan 1990 – Dec 1996
• Responsible for the quality assurance activities on power supplies and batteries for telecom satellites and scientific satellites. The main task was to respond to the customer quality requirements under severe time and budget critical projects.
• Project Manager for the implementation of new high-technology processes associated to the space industry such as Surface Mounting Technology (SMT) and production of magnetic components.
• Responsible for performing the ISO 9000 certification within Alcatel and some of its subsidiaries & subcontractors.
NUCLEAR RESEARCH CENTER (SCK/CEN) Mol, Belgium
Research 1989
• In the framework of a nuclear science research program, responsible for several studies on nuclear fuel cells on which numeric image treatment software were developed. Development of specific software for the gamma, X and infra-red radiation spectrum analysis.

Education

MASTER in BUSINESS ADMINISTRATION - INTERNATIONAL MANAGEMENT
United Business Institutes affiliated to the Mercer University of Atlanta, Belgium – 1999

ENGINEER (Ir) - INFORMATION TECHNOLOGY
Faculté Polytechnique de Mons, Belgium - 1993

ENGINEER (ING) - NUCLEAR SCIENCE
Institut Supérieur Industriel de Bruxelles, Belgium – 1989
Option : Electronics & Metrology

Skills

• Project Portfolio management
• Behaviour modification – change management
• Long/short term strategic planning and execution
• Complex project planning and management
• Business development
• Productivity and performance enhancement
• Organisation and time management
• Policy and procedure development and redesign
• Training and leadership
• Delivering top-rated customer service
• Total Quality Management
• Finance Management
• Business Strategy Development

Languages

French
Dutch
English

Other

Dynamic, top-performing hands-on Line Manager with 14 years professional experience. Expert in organisational assessment, strategic planning/implementation, technology utilisation, project management and process development. Pioneer in the design and delivery of innovative, bottom-line change management that have generated revenue growth through redesign/restructuring of internal operating production and business processes – consistent with short/long term organisational objectives.

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