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Business Process Improvement

Work Experience

2002 – current Dun & Bradstreet. The Netherlands
Senior Purchasing Consultant
· Developed sourcing strategies and procurement improvement recommendations with clients CPO team.
· Led procurement improvement teams, achieving savings of up to 8%, approx 30-65m per client.
· Developed supplier reduction projects delivering 50% reduction and 5% better contracts.
· Coached & trained clients purchasing teams in project management and implementation of targets.

1999 – 2001 Philips Corporate Purchasing. The Netherlands
Procurement Manager
Managed an international team of Purchasing Managers and System Delivery Group (30 FTE’s)
· Managed an international team of Purchasing Managers and System Delivery Group (30 FTE’s)
· Developed and implemented purchasing and supply chain strategies that improved companies bottom line performance by >10%
· Sustaining employee motivation through extended period of change while implementing an e-procurement platform voted as BEST practice.

1993 - 1999 Philips Lighting. The Netherlands.
Regional Manager, Northern Europe.
· Responsible for the business in Northern Europe in terms of sales, margin and result (approx 70 m euros).
· Managed the sales cycle and relationship with international accounts.
· Introduced Trade Marketing approach to account management.
· Developed and led an International Key Account reorganisation.
· Introduced Customer Relationship Management in Europe.
· Relaunched added value products, supported with Trade and Consumer Marketing materials.
· Standardised advertising materials for use in different countries.

1990 -1993 Philips Lighting. UK.
Marketing Manager.
· Responsible for the sales, marketing & communication strategy and budget activity (approx 4m).
· Developed Trade Marketing strategies through in-depth market and customer analysis.
· Introduced Space Management to accounts (FMCG, Toiletries) and developed planograms to test and monitor shelf productivity.
· Improved packaging designs to leverage shelf productivity.
· Developed Consumer television advertising campaigns

1989 - 1990 Philips Major Appliances. Sweden.
International Sales & Marketing Manager .
· Responsible for the Sales and Marketing Strategy in respect of turnover, margin and volume.
· Led a team to introduce a new range of appliances in Europe, within 6 months.
· Supported European sales teams and optimised vendor portfolio.

1987 - 1989 Philips Major Appliances. UK.
Sales & Marketing Manager.
· Managed the sales team for the Microwave oven business in the UK.
· Identified and managed selected national accounts.
· Developed strategic relationships with top UK companies to promote the business in joint customers.

1986 - 1987 Curry’s PLC. (Dixons group) UK.
Marketing Manager.
· Responsible for 5 product businesses
· Launched personal PC’s in the group.
· Developed advertising and promotional campaigns across all stores.
· Managed a team of buyers to source key products and services.

1984 - 1987 Thorn EMI Electrical Appliances. UK.
Product Manager Cooker Business Unit.
· Drove the Sales and Marketing Strategy for the B.U.
· Identified the opportunity for a new range of products, competing with imported products.

1982 - 1984 Mars Ltd. UK.
National Account Manager.
· Responsible for the sales of confectionery within key national accounts.

Education

1995 Master of Business Administration, Warwick University.
1982 Postgraduate Diploma in Marketing, University of West England, Bristol.
1981 Business Studies, Leeds Metropolitan University.

Skills

· Development of a revised Sales and Trade Marketing approach focussing on international accounts and the competencies required to serve more effectively. Increased customer retention 50% and improved selected competencies 30%

· Developed and implemented purchasing and supply chain strategies that improved companies bottom line performance by >10% and reduced suppliers by 50%

· Design and development of a “Service Related Price Card” revising customer terms to motivate them to work more efficiently inline with cost drivers. Reduced logistics costs by 2%

· Implemention of a monthly European sales and marketing best practice exchange to leverage benefits within the business unit.

· Developed supplier reduction projects delivering 60% reduction and >5% better contracts.

· Implemented an e-procurement platform and sustained employee motivation through an extended period of change. Voted BEST practice.

· Development of a training and communication program for the implementation of improved procurement processes.

Languages

English/Dutch

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