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Quality Assurance Manager

Work Experience

Systems Manager Since August 1996
Responsible for all IT aspects of the holiday and coaching business. This includes computer system maintenance and improvement. To offer support and training to all staff members regarding use of software - MS Office, Adobe, Corel and the design of databases (MS Office). I am also responsible for the brochure design & print section which caters for all the firm's publicity which is done in-house. Also used for bookeeping and payroll functions and tour guiding (Paris, Bruges and Amsterdam)

Job Seeking April 1996 - July 1996
Unemployed following redundancy from Johnson Matthey

Johnson Matthey plc - Electronics Division
World-wide supplier of materials and services to the electronics industry

Senior Systems Engineer 1993-April 1996
Responsible for all IT requirements in the Electronics Division - 4 European sites, 50 PC’s, plus network. Recommendation, purchase and installation of all hardware and software.

·Implemented paperless office/document management environment
·Set up video-conferencing facilities and the use of e-mail to improve communications
·Provided hardware and software support for all members of staff
·Implemented computer systems in Paris and Munich with remote access from UK
·Recommended and implemented change to MS Windows and MS Office, arranged licensing and provided training
·Editor and publisher of Electronics divisional newsletter

Senior Quality Engineer 1986-1993
Responsible for all quality management and quality control operations in the Electronics Materials Business Unit. Products included profiling thermocouples, sputtering targets, bonding wire, conductive paints and adhesives, and precious metal plating services
·Implemented and maintained quality systems leading to ISO 9000 registration
·Championed the introduction of Total Quality and chaired the Quality Improvement Team
·Introduced new techniques for the control of quality, including SPC, FMEA, Taguchi design and improved analytical techniques. (IR, Thermal analysis, surface area, particle size and GLC)
·Introduced IT systems with results database, on-line data monitoring and Computer Aided Design
·Visited, liased and negotiated with customers, suppliers and contractors

Quality Assurance Chemist 1978-1986
Responsible for the quality assurance functions in the Decorative Products and Fine Chemicals Departments.
·Introduced new analytical techniques and sampling systems
·Analysis of products and raw materials by wet chemical methods and instrumentation
·Documentation of all processes, specifications and methods
·Progressed from Quality Control Technician

Samuel Jones
Adhesive Manufacturer
Process Controller 1976-1978
Responsible for quality control of raw materials and process control.

Johnson Matthey Chemicals
Fine Chemicals Manufacturer
Chemical Process Operator 1974-1976
Manufacture of precious metal salts and compounds.

Education

EDUCATION
LRSC Advanced Analytical Chemistry Hatfield Polytechnic
HNC Chemistry Cambridge College of Arts & Technology
ONC Physical Sciences Cambridge College of Arts & Technology
Quality Management - IQA A3 Peterborough Regional College
Statistical Techniques IQA B2 Peterborough Regional College
Measurement, Standards and Specifications Peterborough Regional College
City & Guilds 743 - Quality Control Stevenage College
Surface Coating Technology East Ham College (Distance Learning)
Certified Quality Engineer American Society for Quality Control

PROFESSIONAL QUALIFICATIONS
Member of the Institute of Quality Assurance
Member of the Royal Society of Chemistry

BUSINESS TRAINING
Quality Assurance Lead Assessor Training
Statistical Techniques for the Control of Quality
Taguchi Method of Experimental Design
Improved Methods of Thermal Analysis
Preparing for a Quality System Audit
Developing, Implementing and Auditing Quality Systems
Financial Management for Managers
Newsletter design
Tour of the Internet
Corel Ventura Desktop Publisher

Skills

·In depth knowledge of Quality Assurance, SPC and Total Quality
·Quality auditing to ISO 9000
·Chemical analysis including thermal analysis, particle characterization, spectroscopy, HPLC, GLC and electrochemical methods
·Extensive computing skills including hardware installation, use of various software, networking and PC troubleshooting
·Desk-top publishing and graphics design, design of web pages.
·Bookeeping, ivvoicing, bank reconcilliation and use of Sage Line 50

Languages

Good in spoken and written French with a working knowledge of German

Other

LEISURE ACTIVITIES
Archaeology, Medieval History, Hill Walking. Web page design,
PERSONAL
Date of Birth - 6th February 1956
Marital status - divorced

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