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General management, sales management, Business development,

Work Experience

PROFESSIONAL SUMMARY
Telecommunications and information technology professional with up to 25 years of experience in international commercial management positions in the ICT industry, in call centre solutions, professional services, system integration and telecom infrastructure solutions. Successful track record, in starting and developing new business ventures. Result driven, hands on and operational attitude. Management style based on a set of high personal values: mutual respect, open communication, reliability, team spirit, initiative and personal accountability. Seeking a challenging international senior management position in the ICT-, or related industry.


CAREER DEVELOPMENT

Independent Consultant & Interim Manager (Based in The Netherlands) 01/2007- present
• Business development director for Dutch Telecommunications firm, who wants to enter the German market. The project consisted of market research, identifying potential partners, setting up and attending business meetings, setting up and negotiating channel contracts etc.
• Projectmanager for a mobile telecommunication system for a bus company in the Caribbean. The project consisted of identifying the opportunity , identifying the proper solution and suppliers, commercial and contractual negotiations, supporting implementation etc. (12 months)

General Manager (Public Transport Division) 10/2004 – 01/ 2007
Vialis Verkeer & Mobiliteit, Haarlem The Netherlands (A Volker Wessels Company)
• In this position I was responsible for several due diligence projects for the take over of companies, and advised the board of directors in these matters.
• Responsible for restructuring projects, shifting the focus from technology push to market driven.
• P&L responsible for the mobile telecom services division, which Vialis took over from one of its customers. This division provides mobile telecoms services to customers in the public transport sector.
• Initiated a market study and business plan for security solutions & services in the public transport and traffic sector. After approval I started with the set up of a new security division.


Independent Consultant & Interim manager (Based in Brussels, Belgium) 10/1998 – 06/ 2004

Assignments:
• As VP Sales and Marketing of an internet company, I restructured sales & marketing department, advised the board on strategic matters and participated in the project team to build an online internet trading place for the computer brokers market. (10 months)
• As VP Business Development of a US based system integration company for telecommunication solutions, I developed strategic plans for European expansion and actively positioned the company in the Region, to end-user customers and business partners. (12 months)
• The company based in Barcelona, Spain offers real-estate services to the ICT co-location industry. My role was VP business development. Strategic positioning and prospecting on an international level to large operators and co-location service companies. We were a member of the CHA, the Co-location and Hosting Association. Due to the collapse of the Telecommunications industry this activity was ceased. (12 months)
• As Business Development Director I successfully positioned a company offering dark fiber concepts to European and US Telco operators. Direct report to CEO. (6 months)
• As General Manager I established and successfully managed an engineering firm for the planning and implementation of Telecom infrastructures and the development of GIS application. The company grew from 8 to 60 employees in 1 year, with profitable revenue of US$ 5M. Direct report to CEO. (13 months)




AT&T BCS/Lucent Technologies 01/1990 – 09/1998

Positions:

Director of Sales Operations EMEA 05/1996 - 05/1998
Lucent Technologies BCS, HQ Brussels Belgium
• Regionally responsible for a project with Andersen Consulting to investigate the organisational structure in the EMEA and to determine if certain back-office functions could be centralised into one central service centre for the region.
• Supported the implementation of unified sales- and order management systems in the EMEA region.
• Supported the MNC Director with sales activities to the Lucent multi national accounts in the region.
• Managed implementation of a regional contract management structure.
• Structured accounts receivables in the region.
• Created and implemented a customer satisfaction program for the Lucent BCS EMEA region.

Managing Director Benelux & Scandinavia 11/1992 - 05/1996
Lucent Technologies BCS, Utrecht, The Netherlands
• Established the Lucent BCS activities (PABX, call centres, voice mail & voice response systems) in The Netherlands.
• This region contained 2 offices in Utrecht en Brussels, with in total 80FTE.
• Full P&L responsible for all activities (sales, marketing, operations, service and training) in the region.
• Successfully grew and managed the business, with up to 100% annual revenue growth.
• Personally negotiated and closed multi-million $ contracts for telecom equipment, with top 100 clients, such as Informatie Beheer Groep, Zilverenkruis, FBTO, AMC, Ministerie van VWS en OCW.
• Achieved a 1995 revenue target of US$ 20 M and a market share of 10% in call centre sales in the Dutch market.
• Achieved a 1996 revenue target of US$ 35 M in call centre sales in the Benelux/Nordics region.

Business Development Manager 01/1990 - 11/1992
AT&T/Lucent Technologies, The Hague, The Netherlands
• Positioned the opportunities in the Dutch market by presenting business cases and market studies to 3 AT&T Business Units (Consumer products, General Business Systems and Business Communication Systems).
• Developed and maintained relationships with potential business partners on executive level.
• Negotiated and closed a US$ 1M distribution contract with PTT Telecom Consumer Market Division.
• Managed technical adaptation and type approval projects for telecom equipment.

Marketing Manager 09/1984 - 01/1990
PTT Telecom, The Hague, The Netherlands
• Conducted market and competitive analyses.
• Drafted marketing plans.
• Provide sales support to the National account managers.
• Supported the restructuring of the business unit product marketing.

Education

EDUCATION

1968 – 1975 Secondary school, Atheneum B, Sint Jans Lyceum, ’s-Hertogenbosch.
1975 – 1976 Military service.
1977 – 1980 Bachelors degree in Dutch Law, Rijks Universiteit Leiden.
1980 – 1984 MBA, Interfaculteit Bedrijfskunde Delft

Skills

PROFESSIONAL OFFER:
· Experienced senior manager in B to B market.
· Initiates and maintains business relationships on executive level in large companies on national and international level.
· Vast international experience; understands the different business cultures; adapts is flexible and is an excellent bridge builder between different stakeholders. Managed companies in Netherlands, Belgium, Germany and Spain.
· Built up experience in the Belgian business market during the last 10 years. Managed several Belgian companies.
· Powerful entrepreneur.
· Extensive business network on executive level. In Belgium a business network with large companies in the ICT segment and European community,
· Operational drive and result driven.
· Vast amount of experience in solution selling. Understanding the business of your customer was essential.
· Personal characteristics: Service attitude, large level of empathy, perseverance, inventive, flexible, open, curious.
· Powerful people manager. Motivates; teamplayer.

Languages

LANGUAGE SKILLS:
· Dutch: Mother Tongue.
· English:Fluent.
· German: Fluent.
· French: Fair, presently following advanced course

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