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Quality Manager

Work Experience

CAREER

January 1997 - today : VIG


 Quality Consultant. Developing electronical documentationsystems for clients in different branches. Main activity within Belgium.

 Developing electronical quality systems, where the documentation is maintained and distributed towards a data network. Can be locally, regional and international. Communication about quality where the data network and applications speciffically for this kind of use would be used by all employees, wherever they are located.

 Coaching managementteams and production teams with the use of different quality oriented methods like Pareto, Charts – analysis, brainstorming, problemsolving.

 Setting up quality guidelines specific for the company based upon the needs of the clients.

 Setting up and implementing quality systems based upon sectoral standards , such as TL 9000 (Telecommunication) , ITIL (IT services) etc…

January 1996 - december 1996 -
BERENSCHOT

 Quality Management Consultant, responsible for the development of several Quality Systems for cliënts of Berenschot.


August 1992 - December 1995 -
PRESS PHARMA N. V.

 Implementation of ISO 9002, starting with the analysis of the initial situation with regards to quality standards within the company, until the final certification and the implementation of a Quality Assurance Management.

 Implementation of quality policy systems:

 corrective action systems;

 systems for document management: procedures, working instructions, inspection plans,…

 education and training systems with regards to Total Quality Assurance;

 work out quality targets in close dialogue with the general management, as well as implementation of these quality targets in daily practive;

 work out a purchase system, setting up purchase procedures and certification protocols for suppliers;
 setting up of a statistic M. I. S. - system with regards to at-random tests, fault analysis, …


 Coaching of personnel with regards to working according to procedures, as well as proposals for corrections within the internal organisation of the company.

 Contacts with customers - Multinational companies - concerning elements of quality policy, partnership, quality specifications and certification of suppliers.


1990 - 1992:
Personnel consultant at the company DELOITTE&TOUCHE

Specifically concerning education and training of adults in a business environment, as well as all other aspects of human resources management.

1992:
ELECTRABEL

Trainee in matters of education and training of personnel members, as well as the implementation of the educative policy in the H. R. M. - action plan.

Education

EDUCATION

 Diploma Social Worker (Distinction, 1989)
Hoger Instituut Sociale Studiën - De Haan

 Diploma Licentiate in Social Agogy:
Education-, Training-, and Change Sciences
(Distinction, 1992)
Vrije Universiteit Brussel

 Lead Assessor Quality Systems ISO 9000 standards ( BE Batelas, 1996)

Skills

SPECIALISATIONS

Education and training in a working environment:

- Development of education and training programs.
- Development of educative policies.
- Development and support of organisation development projects and
implementation of TQA




Quality Management

- ISO 9000 , QS 9000, VDA 6.1 ; TL 9000
- ITIL Quality Service Management model
- EFQM - model
- Statistical process control

Languages

LANGUAGES

Dutch: Mothertongue
English: Fluent in speaking and writing
French: Fluent in speaking, good in writing
German: Notions

Other

- Like to work in team

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