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Service manager - Project manager

Work Experience

With over 25 years of ICT consulting and project management experience in the business areas of telecommunications, finance/insurance, government, education and airlines, I showed my experience, enthusiasm, motivation and broadened technical knowledge and management skills.
My contribution to any job/project will be outstanding, whereby my feel for reality, my planning and line management experience and my coaching abilities are main drivers in delivering goals set.
My qualifiers for success: Communication - not only but specifically with governance bodies - helicopter view, managing and ensuring the efficient and cost-effective deployments to be delivered.
Very convenient in using standard procedures, proper resource management and being able to strategically define technical and financial results.
I’m ambitious, having an entrepreneurial and targeting approach, with lots of enthusiasm and spirit.
I’m a people manager and coach, accommodating quickly in changing environments.
Detailed carreer? Please ask for my cv.

Education

HBS-B, Internal training on programming languages, database techniques (IBM, Shell, Computer Associates),
Analysis and design techniques,
Web design in relation to marketing for home and small business (current).
Product- and account-management,
ITIL service management (e.g. Delivery and Support, SLA/SLM),
Senior project management with a wider perspective (also Prince2 and PMBOK),
People management,
Presentation skills, Leadership,
Training geared towards specific products (e.g. Telecommunication, Marketing, Oil industry, Government etc).

Skills

Service Management, ITIL, Project management, BISL, ASL, SDW, web design for home/small business, Midmappig ICT services.

Languages

Dutch (Native proficiency)
English (Full professional proficiency)
German (Full professional proficiency)
French (Professional working proficiency)

Other

My hobbies relate to “being busy”; RC model cars, travelling, motorcycling, camping, skiing, sailing and equestrian.
Jan \'79 - June \'80 Organizer company soccer (voetbal) competition - Shell .
Sept \'81 - Jan \'83 Squash-club Rijswijk member of the steering committee .
Nov \'89 - Apr \'93 Chairman and member of the board user community -Netman User Group Nederland.
Nov \'92 - May ‘97 Financial controller of “Ruitersport vereniging Eelde” – equestrian.
Nov \'92 – April ‘98 boardmember (animator/coordinator equestrian) Corso Concours Hippique at Eelde.
Dec \'95 – April ‘98 Coördinator “Automatisering” Nederlandse Bond van Rij- en Jachtverenigingen, NBVR – Regio Noord. (equestrian).
Jan \'98 – April ‘98 Financial controller for new Stichting Hippisch Centrum Eelde.
June \'01 – Sept 2002 Organize and participate go-kart-team(s).
Currently organizing Motorbike touring trips Ardennes region.

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