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Project Manager

Work Experience

March 2006-Present, Project Manager, Consulting

June 2005-March 2006, Principal Consultant Tridion B.V., Professional Services

As a Principal Consultant I was leading a team of senior and business consultants. I had primary responsibility for all projects of my team members in terms of time, quality, budget and resource planning. Next to my responsibility as a Principal Consultant I also carried the responsibilities of a Business Consultant with a billable target of 40%.

Job characteristics
• Business development in areas of opportunity; acquiring consultancy projects national and international
• Partner- and direct sales support; on senior product characteristics.
• Managing a team of 8 direct reports. Serving as a mentor and a coach
• Development and execution of a competence model as a basis for managing human resources (i.e. selecting, performance-reviewing, rewarding)
• Responsible for the knowledge and expertise level of my team and for the creation of deliverables that help the other Professional Services teams to build knowledge (whitepapers, workshop, knowledge sharing sessions, presentations)
• Ownership of the development and upgrading of classroom training for internal and external parties

Results:
• Proven track record in content- and campaign management implementations
• Sold major software license and consultancy project upgrades
• Developed and implemented a new team structure
• Succesfully coached two cosultants for promotion to a next level
• Supported in the development of assessments for senior- and business consultancy
profiles
• Introduction of a compentence model within Professional Services
• Upgraded and extended trainingportfolio
• Exceeded personal billable utilization target
• Developed and lead knowledge sharing workshops



April 2002-May 2005, Business Consultant Tridion B.V., Professional Services

As a Business Consultant my main responsibilities included business development, project management, and business consultancy. I advised and supported customers and partners in the definition and implementation of complex interactive solutions using content management software and campaign management software.
Job characteristics:
• Client management: develop and extend long term relationships with customers and partners. Responsible for customer satisfaction and acquiring consultancy projects
• Project Management: responsible for the delivery of projects within time, quality and budget (scoping, project-planning, staffing, project reporting, budgeting). Acting as a mentor and coach to consultants
• Supporting sales and partners by means of product demonstrations, writing project proposals, giving workshops, knowledge sharing etc.
• Distribute best practices on solution positioning and delivery to customers and partners
• Quality Assurance: proactively delivering support, on a strategic level in a customer’s project organisation, through minimizing risks, avoiding pitfalls when implementing and staying tuned in with Tridion’s roadmap and corporate strategy

Results

• Successful implementation and migration projects for major customers
• Sold major software license and consultancy project upgrades
• Exceeded personal billable utilization target
• Coordinated and managed internal and external projectteams
• Subject matter expert
• Developed and lead workshops and trainings

Education

Institute of European Studies (HEBO), The Hague
Graduation Subjects: Communication Management, International Marketing, Marketing Communications, Internal- & External Communications, Export Management, Intercultural Communications, European Law
Graduation: 1998; Bachelor in Communication Management

Certificates and courses
- Consultative selling; De Kernzaak 2004
- Project Management : “The totally integrated project management approach of ISES”; ISES 2003
- E-learning program: “Enlight Adaptive Learning Suite”; Enlight 2002

Skills

project management, consultancy, content management consultancy, program management, training and coaching in IT on the basis of projects.

Languages

Dutch, native
English, fluent
German, fluent

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