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Consultant / Interim Manager

Work Experience

I’m one of the guys who chose the hard way. During my career I found out that I had to make some extra efforts to achieve my ambitions. Besides a daytime job I went back to school in the evenings. But it paid back in the form of a HEAO (BBA) certificate and a MBA-degree, as well as some interesting jobs.

During my career a learned a few things about:

o Building and maintaining relationships (in-company and externally)
o Direct sales
o Marketing of B2C and B2B goods
o Managing support-, sales-, commercial- and marketing-departments
o Giving courses and lectures on marketing and management topics

Besides the ‘hard’ targets I have always focused on the attitude management of people, regardless their position or relation to me. I believe that people are a crucial factor in the value chain and not easy to manage. In my working environment I have always been confronted with organisational changes. From my point of view business processes are never ending and continuous change needs to be implemented in organisations, departments and individuals. Continuous change as a constant factor, but with a goal and a direction!


September ’00 – Today
CoMITCo Consultancy
Consultant

CoMITCo, based in Ridderkerk, is a small consultancy firm (staff 25[September ‘00] 8[February ‘01]) supplying human resources on project basis, building internet sites and offering management and IT training programs.

oRewriting commercial plan 2000
oFilling the project portfolio and internet orders
oSetting up new business on the Belgian market
oJudging and rewriting of the training programs
oSetting up a new customer database

December ’98 – September 2000
Van Oordt Portionpacks
Commercial Manager

Van Oordt is the specialist in developing, printing, and packaging of alimentaries voor one time use (Turnover 70 M. / staff 160 NL). It’s part of the Germany based Süd-Zucker group. Because one of the executives passed away and strong international ambitions, the need arose for a commercial manager. At that time a new position within the company.

oResponsible for commercial policy on products, means and people
oMaking commercial operational plans
oManaging the departments Sales force, Sales support, Marketing Services, Logistics (staff 28 persons)
oResponsible for a number of key-accounts
oProduct development
oNew product introductions
oStreamlining communication (in form : lay out / tone of voice) (in use: formats / directories)
oCreating directories and procedures to secure historic know how for the future and to shorten time to decide
oImproving the order-supply process by making the flow transparent and stimulate users to develop new ways
oThe building of a merit rating system for salesmen and supervisors

1997 – 2000
Hogeschool West Brabant
Lecturer

oGiving 1 – 3 lectures a year, as a part of the module ‘Creative Management’

February ’97 – November ’98
Swedish Match Cigar Division
Marketing Manager Western Europe

Swedish Match is a Sweden based multinational in ‘fire-takers and –givers’. In The Netherlands the HQ of the product division Cigars has its offices (turnover 200M / staff 250 NL). The group decided to reorganize from a holding structure to a Product division/Sales area matrix structure. The position of Marketing Manager in this context was a new one.

oMaking and controlling marketing plans for products and means
oIntensive contacts with local marketing- and product managers on targets, actions and daily topics.
oOrganizing and preciding the three-monthly International Marketing Conference (local marketing responsibles and some ex-Europeans)
oOrganising cigar tastings for the introduction of new products and within the sponsoring of the Whitbread Race around the World
oInitiate market research by external agencies
oActive participation in product development teams
oInitiator, author and editor of ‘The International Cigar Journal’, a three monthly magazine (10.000) for relations in-company and external

1996 – 1997
Hogeschool West Brabant
Teacher

oGiving marketing courses (2 evenings per week) in Market research, Marketing Information Systems and NIMA-C cases

October ’94 – February ’97
Palm Brewery Dutch Sales Office
Sales Manager

Palm Brewery Belgium decided in 1990 that it wanted to play a role on the Dutch market. In 1994 the Dutch sales office realized a turnover of 42 M and employs 11 people. The salesmen reported directly to the General Manager who wished to delegate this. A new management level was created; ‘Sales Manager’.

oMaking national and regional sales plans for products, means and people
oManaging and coaching sales force (6)
oOrganizing national and regional actions for the horeca segment
oSelecting and training interim promo-teams
oParticipating in project team to restructure function classification
oParticipating in project team for operations within the strategic alliance with Interbrew Netherlands
oActive participation in all marketing decisions for the Dutch market

Mai ’92 – October ’94
Palm Brewery Dutch Sales Office
Office Manager

In 1992 Palm Belgium decided the time was right to build its own distribution and sales facilities in The Netherlands. The need arose for a back office function for logistics, administration and sales support.

oResponsible for back office Netherlands (telephone/reception, administration, sales support, logistics)
oManaging 3 persons
oAnalysing internal data to support general manager (sales figures /segmentation to products, customers, region, etc… / visit reports / market coverage / etc…)
oBuilding and maintaining a system for debt management and accounts receivable
oManaging cash flow and monthly financial reporting to controller
oBuilding a system to register and handle customer complaints
oStreamlining communication in order to realize a consistent and recognisable company image

December ’90 – April ’92
Palm Brewery Dutch Sales Office
Sales man

Palm Brewery Belgium decided in 1990 that it wanted to play a role on the Dutch market. After the initial start up by two Belgians the step was made to employ Dutch. A pioneer situation (turnover 750 K / staff 4).

oBuilding and maintaining customer relations (wholesale, horeca, small retail) in the southern Netherlands, with targets based on turnover and market coverage
oOrganizing beer tastings with customers and during events
oDealing with regional sponsoring

1986 – 1990
Belastingdienst (Revenue Service)
Head of Department Support/Facilities

oMaking and controlling the exploitation budget for the revenue office in Breda
oManaging 5 support departments, i.e. telephone, reception, postal service, technical support, printing office (staff 12 persons)
oIntermediair for external relations, i.e. catering and cleaning company
oIntermediair for the revenue service in the project group ‘renovation project revenue office Breda’

1983 – 1986
Belastingdienst (Revenue Service)
Office clerk

oMiscellanious activities to prepare and finish tax-assessments
oJudging tax-papers and execute provisional assessments

Education

1998 Management training Krauthammer
Swedish match

1995 Master in Business Administration (MBA)
Delta University Utrecht

91-97 Several Management and Sales trainings
Palm Brewery

1992 HEAO (BBA) International Marketing Mgt. Hogeschool
West Brabant
Breda

Skills

Act out of respect
Good integration of ratio/emotion
Human interest
Word / Excel / Powerpoint

Languages

Dutch Fluent
English Fluent
French Good
German Good

Other

Aikido
Serviceclub 51-international
Friendships

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