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Agile Consultant / Agile Project Manager

Work Experience

Hands-on Agile Project Manager / Consultant with 15+ years experience envisioning and delivering online products, leveraging a wide range of tools like Waterfall, Scrum, XP, Kanban, Innovation Games, Customer Development, Lean Startup, and Storytelling.

Since obtaining an MA in International Relations, I have worked as a Policy Officer, Project Manager, Business Analyst, Product Owner, Scrum Master, Scrum Coach, and Online Consultant. Although I'm perfectly comfortable in any of these roles, I'm happiest in a generic position combining them, moving around between projects, stakeholders and teams, getting them all to sing in tune.

I can facilitate workshops, give presentations, and help to articulate clear visions and workable roadmaps, while focussing on customer development and conversion. I can also guide teams and organizations in day-to-day software delivery. In this capacity I facilitate meetings, coach teams on their estimates, make decisions, remove impediments, foster team cultures, liaise between management and teams, fend off scope creep, help in prioritising items, track progress, update plans, and communicate progress. If desired, I can also help companies to make the transition to Agile, and, if needed, to sharpen existing delivery processes.

Customers and colleagues tell me I bring original insights and some fresh thinking to the workfloor. I certainly feel they also appreciate that I’m friendly, collegial, knowledgeable and upfront, and can be brutally honest.

January 2011 – Present
Freelance Agile Consultant and Project Manager
Advies

Assignments: Achmea Group Communication, Groenten Fruit Bureau, GGD Hart voor Brabant, GGD Brabant-West, Regionale Ambulancevoorziening Brabant Midden-West-Noord, ING, WegenerMedia, Essent....

May 2012 – February 2014
Online Consultant
Regionale Ambulancevoorziening Brabant Midden-West-Noord, Den Bosch

Vendor selection and project management on behalf of implementing a documentmanagement and incident management system for the RAV.

September 2013 – January 2014
Agile Project Manager
WegenerMedia, Apeldoorn Area

Wegener wants to re-invent itself by using the Lean Startup methodology for releasing new products andservices to the market. On the product delivery side of it all, I set up an online department consisting of multi-disciplinary project teams using Agile / Scrum. This entailed implementing Scrum in the wider organization, hiring people, defining processes and best practices, and coaching Business stakeholders and Product Owners in Visioning / Storymapping / Roadmapping, while actually running Sprints and discovering and delivering products.

April 2013 – June 2013
Scrum Master
Essent, Den Bosch

Some Scrum Mastering, facilitating two teams within Essent. Bringing two wandering teams back to the essence of what Agile is all about.

June 2012 – May 2013
Agile Project Manager
WegenerMedia, Apeldoorn

Scrum Coaching and Agile Project Management on behalf of an online portfolio for 7 regional newspapers: 7 iphone and android apps, 8 Ipad apps, 7 Epaper apps, 7 new newssites (new CMS and design), a centralised sign-on, buying and invoicing system for all 7 newspapers, a customer-service tool, from scratch.

March 2012 – May 2012
Senior User
ING Nederland, Amsterdam

Giving direction to Incorporating content management in some business-critic Scrum projects. Within ING, about 7 Scrum Teams run up to twenty projects that all aim transfer ING's applications for online banking to a new 'Agile' architecture. As content managers until then had no understanding of that new architecture and had not been included in the Scum processes, this formed a bottleneck in the successful go-live of ING's applications for online banking.

October 2011 – January 2012
Agile Project Manager
GGD Hart voor Brabant, Tilburg

The Municipal Health Services Hart voor Brabant and West-Brabant were both very urgently in need of new intranets. We managed to build two new intranets from scratch, and be live two months later.

October 2011 – December 2011
Online Project Manager
Regionale Ambulance Voorziening (RAV) Brabant Midden-West-Noord, Tilburg

The RAV had existed as an independent organisation since 2005, but still did not have a corporate website. Realistically shortening the requirements list as provided, played a big part in the successfull go-live.

June 2011 – September 2011
Agile Consultant
Groenten en Fruitbureau, Zoetermeer

GroentenFruit Bureau is the marketing agency for and on behalf of the Dutch fruit and vegetables industry. The corporate website however lacked focus on GFB's target groups. As a first step towards implementing such a focus, we produced a prioritized backlog of user stories through a series of workshops.

January 2011 – May 2011
Online Consultant
Achmea, Zeist

Achmea Group Communication - managing Achmeas intranet and overseeing its transformation into a fully-fledged Enterprise Portal for 20.000 employees. Achmeanet is built on Microsoft SharePoint 2010.

May 2010 – December 2010
Scrum Master
Tam Tam, Rijswijk

• Tilburg University: producing an online strategy and practical roadmap, as well as bite-sized frontend codes for a corporate site, a mobile site, an intranet, and a student portal
• Martini Hospital: producing an online strategy, practical roadmap, selecting a CMS (EpiServer), and as a first step in the roadmap, developing a new corporate website
• Kwaliteitsinstituut Nederlandse Gemeenten: developing a new corporate website, several project sites and migrating a Sharepoint-based knowlegde management tool, all on Open Source CMS Umbraco

2008 – 2010
Online Project Manager
Romae internet en content, Utrecht

Projects for Trimbos Institute, City of Amsterdam, KWF Kankerbestrijding, Buma Stemra, SNS Bank, Landelijke Huisartsenvereniging, UNETO/VNI.

2005 – 2006
Project Manager
Rijkswaterstaat, Utrecht

Overseeing the implementation of a new governance and business model, cost model and a new streamlined processes

2004
Policy Officer
MKB Noord, Groningen

Managing some projects aimed at helping companies in the North of the Netherlands to innovate and grow.

1998 -2002
Agile PMO
Wisdom Assen

”Scrum Master avant la lettre” : coaching my fellow team members with the appropriate implementation of non-technical XP concepts into the software development processes. Also linking pin to customer about needs, priorities and release planning: intake and distribution of items, writing use cases and test scenarios, testing software, writing reports and acting as gatekeeper.

Projects:

• Vizzavi.nl - one of Europe's first multi-access web portals. Vizzavi was incorporated into Vodafone Live! in 2002
• De GROTE Bosatlas Extra CD-ROM - a CD-ROM with digital add-ons constituted an important first step into the digital age for the Netherlands' most well-known school atlas
• NAM / Shell Expro / Shell Brunei - WIS, a Well Information System, allowed oil and gas drillers to run queries and submit reports containing well information for improved drilling, using the Internet
• KPN Mobile - building a central selling functionality for selling mobile phones for KPN, one of the leading mobile service providers in the Netherlands

1998
Netherlands' Embassy Lusaka, Zambia
Ministry of Foreign Affairs, Netherlands

Internship - Writing an urban environmental policy plan for the Zambian Copperbelt, as well as managing some small embassy projects in the environmental sphere.

Education

2014- The Innovation Games Company
Innovation Games® Certified Collaboration Architect

2013 - Scrum Alliance
Certified Scrum Professional, CSP

2012 - Scrum Alliance
Scrum Certified Product Owner, CSPO

2011- Scrum Alliance
Certified Scrum Master, CSM

2009 - AIIM
Practitioner, Business Process Management

2006
Erasmus University Rotterdam
EU Competition Concourse

2003
ABC college, Barcelona
Spanish

1993 - 2002 - University of Groningen
Ma, International Relations

1986 - 1992 - RSG Coevorden
VWO

Skills

Certified Scrum Professional, Certified Scrum Master, Certified Scrum Product Owner, Innovation Games Certified Collaboration Architect, Scrum Coach, Innovation Policy, Innovation Games, Agile Product Development, Lean Startup, Visioning, Roadmaps, Extreme Programming, TDD, Automated Testing, Continuous Delivery, DevOps, PRINCE2, ITIL, BPM, TOC, Online Marketing, Online Conversion, KPI's, Personas, Customer Journeys, Requirements Management, User Stories, Kanban, BPM.

Languages

English, Dutch, Spanih, french, German

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