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Service management

Work Experience

November 2013 until now Surplus/VIP, Oosterhout
Talent Scout (Volunteer)

Starting August 2013 WUB Consultancy
Owner
-Project Management, Business Processes improvement, Operational Management.

January 2012 until January 2013 Empiria Metalektro BV.
Business Improvement Consultant.
-Supply Chain development, Interim President of Korean service organization.

September 2008 until February 2012 Salernes, South of France.
-Building up a Bed & Breakfast business.

January 2004 until June 2008 ASML Special Applications Veldhoven
- Legacy Business ( Model development and implementation), New Business development. Director level.

March 2001 until January 2004 ASML Customer Support.
-Planning & Process Control CS , Publications & Training (Development and Delivery). Director level.

February 2000 until March 2001 ASML Development & Engineering.
-Line manager Imaging Systems Development.

November 1998 until February 2000 ASML Customer Support.
-Manager Customer Support Processes, PGP process, definition and implementation NPI Process and CS Program Management.

September 1986 until November 1998 ASML Customer Support.
-Manager Training & Publications, Field Service Manager Europe. Applications Manager.

March 1973 until September 1986 University of Technology Delft.-Process Technologist/I.C Workshop.

Education

After the Primary School and the High School, I finished successfully the MTS Electronics in 1972.
After that I graduated the HBO Electronics Education in 1982.

A selection of Courses and Training I followed:
Account Management, Management Training Gustav Kaser,
Logistics Management (post-HBO), Total Quality Management. Negotiation Skills.

Skills

Service Management, Supply chain development, Business process improvements

Languages

Dutch and English fluent. German and French good knowledge.

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