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Senior Project & Program Manager (PMP®), Six Sigma Analyst

Work Experience

Management Experience:
Senior manager, with more than 20 years experience and successful track record across both, medium and large sized organisations as a Project and Program Manager (PMP®), with country responsibility, work experience abroad and intercultural competency

Highlights of experience:
Project/Program Management (PMI®, IPMA), Coaching & Leadership, Sales & Marketing, Business Process Improvement (Lean Six Sigma) and IT (eBusiness)

Branch expertise:
Aviation & Aerospace, Railway Manufacturer, IT & Consultancy/Services

Key competencies:
Entrepreneurial way of acting, customer oriented, strong leadership & communication skills, strong analytical & conceptual skills, capacity resistant, persevering, results driven, multicultural and strong sense of personal and professional integrity & ethics

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2010 – today Between Assignments, Freelancer – Interim Management, Projects & Services, Zurich

2008 – 2009 MTU Maintenance Hannover GmbH, Hanover – Airport
Director Program Management – Sales & Marketing Division
Responsible for multiple commercial engine maintenance programmes and R&D contracts delivery including customer satisfaction of approx. 70 customers within the Aviation & Aerospace industry (Program Portfolio 1BillEUR,12 FTE)
- Oversaw Customer Program Portfolio Management incl. Risk & Claim Mgt.
- Developed/changed the Customer Support organisation into a Key Account Management orientated organisation (Stakeholder Management, Change Management)
- Improved the required IT processes and procedures (Lean Six Sigma)

2006 – 2008 SR Technics Switzerland, Zurich – Airport
Senior Program Manager – Group IT Division
Group Program Management for strategic IT product development projects to deliver contractual MRO obligations to customers (180 clients, Project Team 25+ employees)
- Kicked off/delivered among the divisions Aircraft, Components and Engine a consolidated, redesigned and standardized computer-based Information System (IS) on a basis of a Business Intelligence solution (SW Development project, SAS DWH)
- Established the IT department “Relations & Projects” (ITIL® - IT Service Mgt. Processes)
- Supported/developed production site in Bahrain (Kingdom of Bahrain/Middle East) to deliver MRO activities to new customer
- Developed/delivered an IT Project Mgt. Handbook on a basis of the PMI® methodology

1994 – 2005 ABB Ltd, Headquarter Baden/Zurich (Switzerland) - Helsinki (Finland) - Oslo (Norway); The ABB Transportation part was sold to Bombardier Transportation (Switzerland) in 2001, Zurich
2002 – 2005
Head of Project Management – Division Sales & Delivery Europe, Services
Business unit head for Maintenance, Repair & Overhaul (MRO) projects within the Railway Manufacture Industry (Project Portfolio 400MCHF, Turnover 50MCHF in 2004; 50 FTE)
- Achieved turnaround (P&L) of Swiss Bombardier services business within 2002/2003
- Acquired/negotiated contracts for new projects (order intake 30MCHF in 2003/2004)
- Increased gross margin within project portfolio through permanent project reporting/tracking (Project Portfolio Mgt., Project Controlling, Risk and Mitigation Plans)
- Developed/implemented new sales strategy based on a web-based distribution channel for spare parts & material repairs (Order Tracking, IT, eBusiness)
- Achieved savings of 1MCHF through optimization of processes (Make or Buy/Six Sigma)
- Performed strategic projects focussing on optimization of the entire Supply Chain with a total cost perspective in line with corporate objectives

2000 – 2002
Supply Chain Consultant – Group Services Division / Baden
Project Management of consulting mandates within the business unit „Process & Business Consultants“ in the consultancy-/services industry – (functional 3 employees)
- Enforced “global Supplier Sourcing” for the eProcurement project “easy to buy (eTB)” including ABC-Material and spend category analysis (Spend vol. 900MUSD) as “Commodity Team Leader” for Swiss MRO material on corporate level
- Reorganized Swiss procurement organisation for the overall eProcurement project
- Performed a Supply Chain Management Analysis: Material Analysis, Procurement, Supplier Sourcing, Benchmarking, Contracting, “Make or Buy”, Logistics & Inventory Mgt.
- Carried out mandates for implementation of eSourcing & Supply Chain Management (SCM) projects (Change Management, Content Management, Business Process Improvement)
- Benchmarks regarding „Best in Class“ SCM with other large corporations
- Compiled MBA thesis: A strategic concept for ABB to decreasing procurement costs and increasing operational efficiency

1997 – 2000
Project Manager – Division Customer Support (Adtranz) / Zurich
Project Management for large domestic & international MRO & R&D projects within the Railroad Manufacture industry – (Project portfolio 60MCHF; Project team 15 employees)
- Achieved overall entrepreneurial responsibility (On-Time Delivery, Total Costs, Quality Improvement) in line with corporate objectives
- Carried out Commercial/Legal sales support for implementation of the strategic spare parts business for a project in India (Asian sourcing)
- Realized successful savings (0.5MCHF) during a remediation project in Europe and Asia through introduction of the technical modification concept in new production including process adjustments (Business Process Improvement)
- Enforced strategic planning and project controlling for the first European signalling project „European Traffic Control System“ (ETCS) – Switzerland, Germany, Sweden

1994 – 1997
Type Test Engineer – Division Customer Support / Finland – Norway
Technical superintendent for type testing of locomotives in Finland (VR Sr2) & Norway (NSB EL 18) within the Railroad Manufacture industry.
- Coordinated experts and 3rd party companies in Finland and Norway in the context of type testing and established quality management procedures according to ISO 9001
- Measured the adhesion behaviour of the locomotive (tractive force, running, braking), the aerodynamic behaviour of the pantograph at up to 230 km/h, the interference current behaviour of the locomotives on the network and the vehicle energy balance
- Performed a range of electrical, mechanical, thermal and flow measuring tasks, as well as assessed/described the measuring results and compilation of the trial and test documents

Education

- Executive Master of Business Administration (MBA)
Lorange Institute of Business Zurich (Switzerland/USA)
In cooperation with the State University of New York at Albany (SUNY)

- Project Management Professional (PMP®) according to PMI, PMBoK

- Bachelor of Business Administration (BBA)
Lorange Institute of Business Zurich (Switzerland)

- Bachelor (honours) of Science (B.Sc.)
University of applied Science, Lubeck (Germany)

Skills

- Entrepreneurial way of acting
- Customer and team oriented
- Strong leadership & communication skills
- Strong analytical & conceptual skills
- Capacity resistant
- Persevering
- Results driven
- Multicultural and strong sense of personal and professional integrity & ethics

Languages

German: Mother tongue
Engish: Business fluent
French: Basic knowledge

Other

- Project Management Professional (certified PMP®)
- Six Sigma (certified Six Sigma Green Belt)
- IT Service Management (certified in ITIL® V3 Foundation)

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