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Project Manager / Interim Professional- Banks / Financial Se

Work Experience

Since Mar 2007

INDEPENDANT (Own Company)
Projects:
* UniCredit Clarima Banca SpA, München

- Projectmanagement: Migrationproject for approx. 450,000 cards
- Marketing/Operations: Concept for a prospect customer database
- Productmanagement: Development and Implementation of creditcard statements for 5 different card products

* SEB CardService GmbH, Frankfurt
- Projectmanagement: Performance of card related project workshops

Nov 2005 – Jun 2007

ING BANK DEUTSCHLAND AG – Business Unit ING Card, Frankfurt
* Vice President Operations & IT (2nd Level)

- Head of 9 Employees
- Responibility: Development of department organisation, Member of Operational and Credit Risk Commitees
- Main Project: In-time delivery of all department services at date of market entry (2nd level customer support, Application management, Budget/Forecast, Business Analysis, Employees, IT-Services, Managed Services, Payments, Reporting)

Jan 2003 – Oct 2005

INDEPENDANT (Own Company)

Projects:
* RBS (RD-Europe) GmbH (Royal Bank of Scotland), Frankfurt/Ratingen
- IT-Organisation: Running daily business to third parties
- Projectmanagement: Set-up of a new Creditcard with third parties
- Projectmanagement: Implementation of Marketing/ Productmanagement Requirements within the Card Processing System

* INDES HANDELSGESELLSCHAFT MBH, Neu-Isenburg
- Sales: Commercial Agent for Investments
* CHRISTIAN FRÖNING NETWORK MANAGEMENT, Neu-Isenburg
- Consulting Network
* Christiane Strub GmbH Personalmanagement, Wiesbaden
- Consulting: Network-Management (Small- & Mid-Range)

Jul 1992 – Dec 2002

GZS GESELLSCHAFT FÜR ZAHLUNGSSYSTEME MBH, Bad Vilbel
(since 2006 FIRST DATA DEUTSCHLAND GMBH)

* Manager Sales Department (3rd Level)
1997 – 2002
- Head of 18 employees
- Responsibility: > 2.000 german Private- and Cooperative Banks
- Main Project: Implementation of Card Duality (VISA/EUROCARD) for the above mentioned cooperative banks

* Manager Postal Service Department (3rd Level)
1994 - 1997
- Head of 2 Direct Reports and at least 43 employees
- Responsibility: GZS incoming & outgoing Postal Services
- Main Project: Outsourcing of 45 Million GZS Mailings p.a. to an International Distributor out of Germany

* Manager Technical Services Department (3rd Level)Manager
1993
- Head of 3 Direct Reports and 65 Employees
- Responsibility: Central Departments of Credit Card Production, Documentation and Mailing Services
- Main Project: Reorganisation of Card Production

* Consultant Technical Services Department
1992
- Direct Report to Manager Central Services Division (2nd Level)
- Main Project: Telephone chip on Credit Card (EUROCARD)


Oct 1984 – Jun 1992

DUN & BRADSTREET SCHIMMELPFENG GMBH,Frankfurt (Germany)

*Manager Central Order Services Department (4th Level)
1991 - 1992
- Head of 20 employees
- Responsibility: Central Settlement of Customer Orders (national & international)

* Manager Steering Department (3rd Level)
1989 - 1991
- Direct Report to Manager Production Management Division
(2nd Level)
- Responsibility: Steering of at least 9 Branches with 400 Employees
- Main Project: Reorganisation & Integration of 20 Regional Offices into 9 Branches

* Consultant Production Management Division
1988 - 1989
- Direct Report to Manager Production Management Division
(2nd Level)
- Responsibility: i.e. Replacement of the Branch Office Managers
- Main Project: Integration & Organisation of the Dun- & Bradstreet Reporting (national & international), Training of new employees

* Consultant Auditing Department
1985 - 1988
- Direct Report to Manager Auditing Department
- Main Project: Development of a New Auditing System

* Consultant Reporting Departement
1984 - 1985

Education

1981 - 1984
University of applied sciences (Fachhochschule), Frankfurt (Germany)
Subject Area: Business Management (Betriebswirtschaft)
Exam: Business Manager (Diplom - Betriebswirt)

1977 - 1981
University of applied sciences (Fachhochschule), Dieburg (Germany)
Subject area: Telecommunications (Nachrichtentechnik)
No Exam

1975 - 1977
Fachoberschule, Goettingen and Bonn (Germany)
Subject Area: Technics
Exam: A-Level Technical Area (Fachhochschulreife)

1968 - 1975
Secondary School (Realschule), Goettingen (Germany)
Exam: O-Level

1965 - 1968
Primary School (Grundschule), Goettingen (Germany)

Skills

Personnel Management, Project Management, (Re-)Organisation, (Credit-)Card Business,

Languages

German (fluently speaking & writing)
English (fluently speaking, fairly writing)

Other

Trainings: Several Management Trainings

Professional Knowledge: MS-Office: i.e. Word, Excel, PowerPoint, ABC Flowcharter, MS-Project,
Card-Management-Systems (i.e. CardPac, Triumph, TSYS, Sempris)

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