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Experienced and Results Focussed Senior Executive

Experienced and Results Focussed Senior Executive

Work Experience

CORPORATE COACH January 1997 – Present
Freelance Interim Executive focussed on business performance improvement.
Key involvements include:-
¨ Performing as “interim MD” for Manchester based manufacturing company
¨ Operations director, then non-executive director role for London based business supplies company
¨ Culture change management
¨ Development of sales force for Edinburgh based secure print business
¨ Sales Director on behalf of London based dealer group; involved introducing sales management systems and developing new account management culture

SPICERS LTD.

Southern Regional Director March 1993 – December 1996
¨ Main board position within £280m national business supplies wholesaler
¨ Multi-site role with full sales and profit accountability for southern region: £160m annual sales, £30m operating costs and £13m net profit
¨ “Just in time” supply chain partnering with circa 2000 independent resellers
¨ Incorporated senior “business -to-business” sales role
¨ Negotiation of large central annual contracts with symbol dealer groups
¨ Grew sales from £120m to £160m in four years, in a market with negative inflation
¨ Pioneered measures to improve service level failure from 1.5% to under 0.5%
¨ “Turned round” two under performing London distribution centres


NEVILLE & GLADSTONE LTD.

Southern Division Director January 1991 – February 1993
¨ Re-structured main board position within £40m national business supplies wholesaler
¨ Multi-site role with full sales and profit accountability for £25m annual sales & £2m net profit
¨ High-level “business to business” sales accountability, requiring effective management of key customer relationships, as well as securing new business
¨ Maintained sales and profit growth in market recession

Operations Director September 1989 – January 1991
¨ Main board appointment with national accountability for budgeting, operations and logistics out of 9 locations
¨ Developed 5 year operations strategy
¨ Management of central group operations tactical support function
¨ Accountability for fleet of over 70 delivery vehicles and 40 company cars
¨ Managed reduction in operating costs during recession, without deterioration of service levels

Northern Operations Manager August 1988 - September 1989
¨ Full operational and budgetary accountability for 5 northern distribution centres
¨ Turned round the division after inheriting a dispirited team and run down operation
¨ Restored customer confidence through effective management of key customer relationships and increasingly delivering promises

ASDA 1987 / 8
¨ General Store Manager at Chelmsford, then Tilbury in Essex
¨ Full operational and budgetary control for entire retail operation
¨ Project managed store re-fit in Swansea

MARKS & SPENCER 1976 – 1987
¨ Junior Management Training Scheme
¨ Accelerated management development, with 3 year term in London’s west end
¨ Various management positions around the country, culminating in Deputy Manager, Southend
¨ Introduced various innovations in layout and merchandising, some of which were incorporated by the company


Education

¨ 1974 – 1976: Stratton Grammar School, Biggleswade, Beds: 3 A-Levels & 1 S-Level
¨ 1969 – 1974: Harrogate High School, Harrogate, Yorkshire: 8 O-Levels


Skills

A result-motivated, sales / profit orientated interim senior manager who is used to making a difference. Thinking “outside the box”, and with an eye for the innovative rather than the traditional, a strong sense of accountability for achieving agreed objectives is a key driver. A gregarious and personable executive, with a talent for fitting in quickly and grasping the key elements of any situation. An excellent communicator and motivator, with finely honed commercial and management skills developed in demanding “business to business” environments. A sound “blue-chip” grounding with MARKS & SPENCER and ASDA, and strong commitment to team development, combined with a “can do” personal value system, has helped to achieve some extra-ordinary results.

Languages

English
Some French

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