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Senior Manager

Work Experience

ACCENTURE PLC 1998 – 2002

Senior Manager responsible for project management & delivery of client engagements, managing teams of up to 15 Accenture resources, plus client team members. Working on a cross industry basis, primarily focused on clients in the Communications & High Tech and Logistics industries.

- Managed pan-European team to define and implement new supply chain organization in Belgium for Large Global Communications Equipment Client. Progressed from conceptual design to complete implementation in 9 months
- Led audit of delivery performance for Large Global Mobile Phone Client, then worked with client and 3PL to implement recommendations, driving delivery accuracy from <20% to >80% in 3 months
- Formed recommendation within 4 weeks for eFulfillment project that had failed to deliver for previous 18 months, bringing together conflicting parties and stemming losses
- Undertook recruitment interviewing of graduates & experienced recruits
- Developed thought leadership in collaboration with Logistics Provider & Investment Bankers for 4PL / Managed Supply Chain opportunities
- Presented client offering for supply chain training at large conference, generating multiple leads
- Generated several million € additional revenue by driving inventory out of the supply chain for Major Belgian Organisation

DELOITTE & TOUCHE CONSULTING GROUP 1996 – 1998

Senior Consultant within the Reengineering group, delivering supply chain projects on a cross industry basis.

- Supply Chain team leader for Retail client on project which substantially improved accuracy and consistency of business data. Ensured the needs of supply chain were complied with by negotiating & communicating with IT, retail operations & strategic BUs
- Project managed inventory consolidation project for Asia Pacific region for Large Global Apparel & Footwear client in Japan

KODAK 1992 – 1996

Started as Internal Consultant, building on engineering background in areas such as Statistical Process Control. Later moved into Supply Chain consultancy group, and finally seconded to Health Imaging to work full time for EAMER Director of Logistics & Supply Chain Management.

- Project managed move from local to central forecasting & stocking for certain product groups within Health Imaging, generating significant savings in operating costs and inventory
- Collaborated with top academics to develop leading edge inventory management, demand management & forecasting thinking
- Improved cross-functional communication & working by developing & rolling out experiential learning based supply chain training
- Enhanced employee communication skills & confidence by designing & delivering facilitation skills and assertiveness training
- Developed links with Kodak France internal consultancy group to share ideas and drive synergies

Education

B.Eng First Class Honours, Manufacturing Engineering & Economics, Birmingham University - 1992
Member of Institute of Logistics & Transport and Institute of Operations Management

Skills

- Working with large Blue Chips, SMEs, JVs, outsourced providers & bankers
- Operating cross multiple industries, including Communications & High Tech, Travel & Transportation, Postal, Retail & Public Sector
- Delivering value immediately, being task focused and results oriented
- Operating internationally, with diverse national & corporate cultures
- Managing newly formed & established teams of consultants, clients and contractors, on projects from 4 weeks to 12 months
- Managing multi-national, cross functional teams using flexible management style
- Working with senior executives to define supply chain strategy, develop business cases & implementation plans
- Delivering across broad spectrum of supply chain planning and fulfillment areas
- Including S&OP, Demand Management & Forecasting, Business Planning, Order Fulfillment, Warehousing & Transportation, Inventory Management
- Working in legacy IT environment to maximize performance, as well as more sophisticated ERP / APS environments
- Winning trust of ‘C’ level executives as a decisive yet tactful advisor
- Using strong negotiation & facilitation skills to bring together conflicting parties with diverse interests in highly charged situations to mutually beneficial solutions
- Bringing together strong network of European supply chain expert contacts
- Designing & delivering presentations, training & teambuilding events
- Retaining strong customer focus, delivering P&L cost and balance sheet savings
- Delivering rapid change in turn around situations, driving customer service improvements

Other

Rusty French

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