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HR STAR

Work Experience

OCCUPATIONAL EXPERIENCE

April 2005-Present - Senior PFI Project Team HR Manager (Head of Department),
PFI Project Team, Patient Support and Environment Directorate,
Newham NHS University Hospital Trust.

• Managed own work department and provided HR advice and support to PFI General Manager and service managers in relation to operational and strategic employment issues relating to the PFI scheme. Duties spanned the broad spectrum of employment issues and the implementation of policy.
• Contributed to the development of the Trust’s HR strategy, policies and plans to ensure effective service delivery. Developed new HR policies and procedures ensuring that arrangements are in place to support their effective implementation.
• Led and co-ordinated all HR aspects relating to implementation of the PFI Project.
• Produced a HR Strategy and timetable for the PFI Project ensuring impact of PFI and related staff issues were fully and effectively managed including TUPE, RoE, Consultation and Communication issues.
• Collated affected staff data with the PFI Partner, to ensure the effective implementation of staff changes. Led on the consultation with the Government Actuaries Department (GAD) relating to the pension provision of affected staff. Managed staff transfers from St Andrews Hospital to Newham General Hospital and supported changes to services.
• Produced and managed training and development framework for staff under PFI in liaison with Learning and Development Team and PFI Partner. Identified positives for PFI staff, manage the timing of the moves
• Managed the Gateway Surgical Centre HR work stream and attended the PFI Commissioning Review Board.
• Led on Employment Tribunals and working with highly complex and sensitive information; provided advice to Directors on the merits of Employment Tribunals and disciplinary matter and work closely with the Trust’s solicitors. Managed performance management, sickness absence and grievance cases including representing the Trust on Disciplinary Panels and Appeal Panels in relation to PFI staff.
• Attended the Formal Heads of Departments meetings as Head of NHS PFI Human Resources Department and attended PFI Commissioning Review Board meetings.
• Co-ordinated and Led on BEAM, Diversity and Equality, IWL and other strategic NHS projects. Attended Strategic Health Authority steering group and strategy leaders group meetings.

04/01/05-31/03/05 Senior HR and L&D Manager - Interim Executive Role
Leisure and Community Services Directorate,
London Borough of Camden.

• Headed E-HR centralization of functions in LCS Directorate
• Managed 29 staff from senior officers, deputy head, payroll and recruitment.
• Headed the Diversity, IIP, Best Value, ISO Quality and Business Continuity Panels
• Advised Heads of Core Services and Heads of Support Services of Departments
• Produced a comprehensive Business Continuity Plan and designed HR policies.
• Led the Departmental Management Team and Shared Service Center meetings
• Casework review of active legal cases and performance measurement
• Advised Director of Organisational Development on coaching and performance mgt
• Industrial relations especially JCC – advising Assistant Directors of LCS
• Correspondence with Union reps and liaison with EPAT on upcoming issues
• Overseeing large-scale Accommodation of LCS personnel
• Oversee the handling and transfer (esp. TUPE) for Leisure Management contract
• Advising on Transport Service review and Customer Service Centre development
• Advising Parks & Open Spaces on their BPR / restructure and HR support needs
• L&CS overview on Major changes – budget reductions, restructuring, BPR etc
• Delegating and heading IiP Action Plan and reassessment to my Deputy .
• Heading LCS interpretation of central policy developments especially ‘Wow’s.
• Updating Director for OD on legal changes e.g. pensions
• Producing briefings for Phil Turner, Executive Member on LCS personnel.

Outcomes
• Baseline Assessment of current service following 2 year period of transition
• Smooth transition of functions & staff to centralised system (Shared Service Centre)
• Service Planning for LCS personnel services 2005/6
• Efficient provision of recruitment and payroll functions to L&CS
• Live cases dealt with in a timely and effective manner
• High quality advice to managers on complex cases
• Positive industrial relations case management in partnership with EPAT colleagues
• All PIs on target and positive service evaluations from service managers/ DMT leads
• DMT up to date on corporate agendas

05/07/2004-20/12/2004 Senior Interim HR & L&D Manager, The Consultancy, London
also penned several working papers and practical research reports
• The Coach ‘Being’ – The new coach for the new millennium!
• Challenging the Corporation: critical perspectives on workplace learning.
• Knowledge Management, Turnaround Management of ailing organisations, and etc
• Public Speaking at BNI, BRE, Ecademy, Royal Society of Health and APSE seminars
• Writer of seventeen research reports covering wide areas from HR to Healthy Living

11/01/04-24/06/04 Senior Interim Manager, Marks and Spencer PLC, secondment
to HRD as part of reorganization post Chairman Luc Vandevelde’s exit .
• Advised on M&S Retail and Financial Services division HR business strategy.
• Designed 4 training courses relevant to development and HR Business Strategy.
• Time Action Initiative blueprint to stop non-core loss making activities and realise value.
• Delivered awareness training on new roles for line management as change/vision agents.
• Designed a performance management framework using STAR criteria for front line staff
• Advised at a senior level on Communication, Learning-Development and MD/PM.
• Consulted and advised on working framework for improving customer focus culture.

10/05/02- 26/12/03 Senior Consultant Manager for Ealing Consortium PLC
(Care Services Sector Leader in housing care homes for vulnerable and
disabled adults)
• Working with Head of Training & Development, HR Director, CEO & the Board.
• Introduced training and induction framework in line with CSSP excellence framework.
• Created Skills Fast Tracker – for mass training for people with life experience skills.
• Produced the Management Development Program for internal company use.
• Led and advised on the Associate Panels for Equal Opportunities & Diversity Audit
• Advising on union partnership agreements on large-scale organizational change in ECL.
• Consulted ECL in becoming a Best Value supplier of care support service delivery
• Advised on CSI best practice for existing and new Social Care contracts.
• Advised on best practice succession planning and selection – with PCMM framework
• Managed changes needed to the appraisal and personal development plan framework.
• Produced IiP Re-accreditation Review & NVQ experiential assessment Framework

01/06/02-10/11/02 Interim Assistant Consultant on Industrial and HR Development Policies
Ministry of Economics of the Republic of Latvia,
Seconded to its Embassy supervised by the Economic Affairs Adviser in London, reporting to the Director of Industrial Policy in Latvia and supervised overall by the State Secretary of the Ministry – provided minutiae of the progress weekly to the Minister & the State Secretary

• The project focused on several key national industrial issues and was used as an outline for national policies and blueprint for the EU accession in 2004.
• Managed the creation of the EU HRM Best Practice Panel for the Latvian Civil Service.
• Led the Harmonisation EUL Team on adopting EU/OECD ‘best practice & best value’.
• Advising on accountability and ethics in HR Systems and Management
• Led the Ministry panel on workforce diversity & downsizing in national industries
• Managed the creation of national (union inclusive) active partnership agreements framework

April 2001-October 2001 Senior Training Officer, A4E Ltd, Regional Head Office, London

Oct 2000- January 2001 Research Sabbatical on European Energy Policy and East Europe
Integration-WEU framework. London European Research Centre, Holloway
Road, London

Nov 1997- April 2000 Personnel Officer, Select Software International Ltd, (GoIU), Archway,
London

October 1995- Sept 1997 HR Internship with HR Director, WHSmith, Terminal 1-4 Air/Offside,
Heathrow, Middx
One of five candidates out of 1000 candidates to win the coveted internship posts.

Education

EDUCATION

May 2002- Nov 2005 DSc in Clinical Occupational Medicine (by research)
Gateway Academic Centre with membership to Royal
Society for Promotion of Health and Fellowship to RSM.

Sep 2001 to Dec 2002 MA Human Resource Management
Specialist in UK Employment Law
Incorporating CIPD Graduate membership
University of Middlesex, the Business School, Hendon, NW

Skills

Key Skills
• Public speaking and presentation skills
• Analytic and contrarian skills are my forte
• Leading groups, innovative, creative & linguistic skills
• Strong IT skills, highly motivated and flexible in all working environments
• Have experience of BS ISO 9002, IIP and am undertaking study of Prince 2
• Fluent in Gujarati, Hindi, Urdu & Punjabi. Conversational French

Other

INTERESTS
Cooking, playing badminton and tutoring refugee children at the YWCA center. Organizing ACE (Advancing Continuous Education) workshops, volunteering at the Carers’ Support Centre, like Kendo and just started Kyudo (Japanese archery) and running my therapy clinic on weekends.
AWARDS & ACHIEVEMENTS:
Duke of Edinburgh Bronze Award,
MND/ BA Plc Concorde Team Pull Award (Air Training Corps 1454 Harrow Squadron)
Student Tutoring CSV/ACE Certificate & NUS student councillor certificate
The Royal Cookery and Food Association Licentiate Member
PROFESSIONAL BODIES
London Research Group, Harley St, (Professor Clarkson, LSE)
Chartered Institute of Personnel and Development (CIPD) Graduate Member
U.N.L Student Union Chief Council (1997-2000) and European Movement

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