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Programme Director

Work Experience

Proxicom/Dimension Data (permanent position) 2000 - 2001
Two concurrent roles.

Director responsible for the Project Management Practice

I was responsible for all aspects of developing and running the Project Management Practice.
· Executive responsibility for all projects delivered by the London office.
o The management of twenty-one project managers.
o Delivery oversight for all client engagements.
· Responsible for the ongoing development of Proxicom’s in house project management methodology, The Proxicom Process (similar to PRINCE II).

Account Director/Project Manager

Working primarily within the Financial Services department. I was responsible for a “key account” clients’ relationship with Proxicom. This included:
· Management of the commercial relationship.
· Project delivery, risk management, planning, budget control, scope control.
· New business development and client engagement.
· Project delivery team management.
· Project specification and costing.
· Invoicing of (typically) £108k per month in consultancy fees.

Other Projects Managed At Proxicom
· Redesign, develop and launch the .com site for a major insurance company.
· Development of several content managed sites using BEA and Redbridge tools.
· Designed and developed a highly successful graduate recruitment web site, this site included personalisation and automatic screening of candidates CV’s.
· Migration of a large site (500+ pages) to BEA’s application server technology.
· Delivery of search and knowledge management functionality using Autonomy.
· Online brand development for the UK’s largest chain of leisure centres.
· Design and specification of a global intranet for an investment bank.

ABN-AMRO 2000
Programme Manager

Based in London and Amsterdam. I was brought in to review the current status and determine the viability of the Bank’s £7m corporate knowledge management project developed using the Autonomy software suite; SIE (the Strategic Information Exchange portal). I was responsible for ensuring the expectations of the Sponsor and the funding committee (both based in Amsterdam) were carried out by the project development teams (based in and managed from London).

Achievements:
· Align the project goals and delivery strategy in order to meet the sponsor’s expectations.
· Negotiate a successful rollout of the beta SIE product to selected “high visibility” customers within the Bank.
· Document the reuse and future development potential of SIE within the framework of strategic and organisational change planned within the Bank.

Iron Trades Insurance 1999 – 2000
Project Manager/Strategy Consultant - Three discrete projects.

Strategy Project
· Establish the long-term strategy for the procurement, management and delivery of technology within the company.
· Negotiation of an outsourced maintenance contract between Irontrades and their selected third party provider, iTNET.
· Development of the SLA’s to support the outsourcing of the company’s IT department (£1.5M p.a. contract).
Infrastructure Renewal Project
· £4.3m FSA regulated year 2000 compliance and infrastructure replacement programme.
· Rollout Windows NT desktop environment and to establish a WAN throughout the company’s fourteen locations.
· Integration with legacy back office and mainframe systems
Process and Workflow Project
· To develop a procedures and operations policy for the company’s Managed Services Division (the IT department).

Independent Travel in Africa and Madagascar 1997 – 1998
JP Morgan 1997
Project Manager

WestMerchant Bank 1995 - 1997
Four discreet roles

Project Manager for the Corporate Finance Division
Dealing Floor Technical Support
Global e-mail Administrator
Helpdesk Support
Australian High Commission 1995
Project Manager/Trainer

Association of Corporate Treasurers 1994
Trainer

Gartmore Investment Management 1994
Trainer/Database Designer

New Zealand High Commission 1994
Trainer

Selection Services (permanent) 1991 - 1994
Operations Manager

Education

Final year student studying part time to complete my MBA at Kingston University. Course completion and graduation due in 2003.

Postgraduate Diploma in Management Studies, Kingston University, 2001.

Skills

· Director of the Project Management Practice at Proxicom e-business consultants.
· A high level and very experienced Programme Manager with excellent inter-personal skills and a proven track record of successful project delivery.
· Eleven years IT consulting/management experience including:
o Programme and project management.
o Strategic change and organisational management.
o Technology outsourcing and SLA’s.
· Professional experience in several European countries and in the US.
· Broad range of investment banking and insurance industry experience.
· A confident commercial negotiator and corporate influencer.
· Currently completing the final year of my MBA at Kingston University.
· Member of the British Computer Society and the Association for Project Management.

Languages

English
Limited French

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