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Change Manager

Work Experience

- Analyzing of and advising in changes with respect to policy, procedures and processes.
- Implementing process – & change management (structure and mindset)
- Managing considerable changes by using the principles of project management (Prince II method)
- Creating commitment for integral process- & change management
- Setting up and managing an intervision group for DSM with respect to ‘Diversity at DSM’
- Redesigning Quality system
- Implementing the new Quality system by creating commitment
- Managing (ICT related) projects and releases
- Performing analysis and advising management team with respect to internal organization structure
- Chairing sounding board group integration two business parts
- Givin process related work shops at key customers
- Developing and training (groups) on content as well as on personal effectiveness
- Mentoring and executing process- & organization integration for several company take-over’s
- Giving quality related workshops
- Preparing and exectuing internal audits
- Coaching and training team leaders
- Troubleshooting (internal organization & way of working)
- Managing administration & arbo-assistants
- Setting up administrative organisation
- Being responsible for continuity of the primary process

Education

- Post HBO Professional Coach (2008)
- Individual training course ‘Business English’ (2007)
- Bachelor Business Administration (BBA) Essay: embedding changes at DSM. (2006)
- HBO Business Administration
Essay: Balancing Customer & Internal Business Processes (report: ‘Translation of strategy into practice’). (2003)
- Project Management (1999)
- Middle Management (1996)
- Management of Tourism (1992)

Skills

Implementing changes with sustainable results by getting commitment, managing cooperation of multidisciplinairy teams, communicating effectively on each level within an organisation, Planning & organizing, having a helikopterview. Expertise in (SAP) business processes, auditing (ISO 9001), setting up Quality system, managing projects (Prince II method).

Languages

Dutch and English - excellent. German - good.

Other

In the past 5 years, I took up the challenge to set up process management (approach, structure and process flows) for an international organisation. As this had unsatisfactory priority within the growing business I had to convince and commit people to these projects. I managed this effectively by stimulating people to execute the projects and support them in choosing right focus, transferring my expertise on business processes, planning and organizing and creating commitment to deadlines. Next to that I developed and implemented a global change process for managing process- as well as product quality related changes.

Furthermore I have set up ‘’intervision” with respect to diversity within the Corporate organization. This intervision approach exists of culture related workshops and personal development of the participants. I could fully apply my coaching- and leadership skills, managing these intervision sessions.

Next to my job I started my own company in coaching after graduation of the Post HBO education for professional coaching. In February 2011, I have started full time my own company.

My strengths are to be found in the combination of my soft skills in communication, training, coaching, culture change management and my skills in project- & process-, and change management.

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