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Interim Project manager/ Business consultant, Teamplayer

Work Experience

2002 till 12/2003
Nuon nv. Callcentre integration and document handling.
Systems used;
Corsa, SAP, Siebel, Egain, WFM and so on.
Strong projecmt management skills
People manager
Stable personality

2001 - 2002
Strategic Consultant
Responsible for analysis, development and implementation on strategic levels to clients. According to mission and vision statements developed by either clients complete ?result based, long-term business developments? are realised. Ideas based on the two core elements Business and Person are fully developed and completely implemented.
2000 - 2001 Transparency group B.V.
Strategic Consultant
Strategic Consultant within Transparency Group B.V. Supportive for HyCommunicate and Invalesco two sister companies. Responsible for a great variety of objectives such as:
Strategic Consultant: Responsible for the long term planning of Transparency Group B.V.
Sales representative Transparency and Invalesco BV; ICT related cases.
Recruitment Manager Business Unit Recruitment
Project Manager Coaching and Training
Consultant HyCommunicate related to ICT cases and marketing strategies, web design and e-commerce projects.

Various tasks and various roles:
Development of mission statements for the business units
Realising and implementing mission statements and their relation to strategic plans, personel available and jobs to be done. Responsible for project planning and plans, training development and coaching of consultants of the business units involved.

Salesrepresentative, customer relations manager developing strategies accordingly together with the board of directors. Completely responsible within various roles.
1999-2000 KPN Telecom Corporate Accounts,
KPN Telecom Basisnet Vernieuwingsmanagement
Process specialist
Within change management proces team as designer. Responsible for design and initiations of change management processes on a generic level as well as consulting ans supporting the process engineers involved.

Projectmanager
General Project Manager within project x. Project goal is improving internal KPN communication structure and databases. Responsible for initializing the project, assembling the project team and organizing subprojects, supplying management information and reports.

During the project manager of subprojects such as: Proces analysis Training and promotion and Back office. Tasks involved are: Development and design of (sub)processes and their implementation. Eleboration of promotional- and training stragies and as a consultant responsible for coaching activities within the project.

1998 ? 1999 KPN Telecom Netwerkdiensten
Assistant Projectmanager
As assistent projectmanager responsible for the project based on TURN methodology. Project goal, generate KPN wide efficiency according to the mission statement. Responsible for project plan, business case and other decisive documents as well as project resourcing.

After restructuring of the project, participated as projectmanager in an intensive RFI. Within the RFI project responsible for selection strategy decision tree, management report and eventual proposal.

1997 ? 1998 PTT Telecom Corporate Account Group / Unisource
Projectleader
Regular project business responsibility. Project goal: developing an international network, connecting boardrooms for a international Dutch banking firm. Responsible for developing SLA?s and maintaining these levels as well as quallity management.

1995 - 1997 ING Group
Projectleader
Complex ICT systems are essential to the core business of the ING Group. These systems support transaction based business, meeting gourvernment based rules, objectives and standards.
As projectleader responsible for testing, reviewing and implementing newly developed applications and programs within the organization involved. Technical implementation aspects as well as processes were under my supervision.

1994 Moens Moulding
Systemdeveloper/projectleader
The need for a more efficient production process, also implies controlling internal processes. Therefore a real time planning system was developed. As projectleader fully responsible for development, review, testing and inplementation of this system. The project also involved quality assurance and development of ISO 9000 standards.

Education

2000 ? 2001 The Mastery Of Management Institute CA (USA)
Open Heart Management
Power Presense and Performance

1997 - 1999 Haagse Hogeschool
Post-HBO "Projectmanagement".

Subjects : Systemsmanagement, Projectplanning, Risk-management, Planning techniques, Quality Assurance, Organisational development, Project Management Support, Projectmanager?s environment, Communication and information, Implementations and Logistics.

1997 Various institutes
Courses
ASIM/INFOMAN
TPNS
PMW
AMBI HX-3, Eploitation Management
AMBI HX-2, Informations systems organisation and exploitation

1996 Various institutes
Courses
AMBI HX-1, Exploitation components and aspects
AMBI HG-3, ICT projects
AMBI HG-2, The use of technical infrastructures
AMBI HG-1, Organisations of ICT
AMBI HS-2, Systemdevelopment
AMBI HS-1, Organisational en ICT strategy
ITIL essentials
DB/2 concepts and facilities
DB/2 Workshop
DB/2 Administration Basic
DB/2 Application recovery
1995 Various institutes
Courses
MVS/ESA: Job Control Language
MVS/ESA: VSAM and Access Method Services
SNA VTAM anden Netview
CICS
MVS/JES 2
TSO
Computer architecture IBM/ES9000 and OPC/ESA
How to communicate effectively
Working Projects
Structural meetings
Course "Presentations, the how the what the why?"
Three day international seminar on the subject of "Computertechnology"

1995 HES Amsterdam
Business informatics
Subjects: Systems analysis.systems development, File organisation, Business Economics, Business strategy, Psychology, Knowledge based systems, Programming and simulation

Skills

Hands on skills with
project management
(real time) Coaching
Leading teams
strategic development
Translation of strategic oppartunities into practical goals

Languages

English - good
German - good
French - moderate

Other

Hobbys (in no particular order)
Cars and bikes
My Family
Taking long walks with my dog
sports squash and fitness

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