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Consultant / Project Leader

Work Experience

April 2008 CONSULTING, Zeist
– to date Medium sized IT Consultancy that focuses on business integration (about 400 consultants).
Business Process Innovation Consultant
- Enexis, Rosmalen (energy utility - former Essent Netwerk): Redefining and modeling some
75 business processes and business requirements. I worked in close cooperation with senior
users and process specialists and identified process improvements (saving 20 fte).
- Telesur, Paramaribo (telecom): Setting-up a Business Process Management / Service
Oriented Architecture Proof of Concept by simulating the ADSL processes using
AuraPortal.
- Evides, Rotterdam (water utility): Describing To Be processes, setting up a transition plan
and defining software requirements for Evides Infra.

2005 – 2008 SCHENKER NETHERLANDS, Tilburg (corporate office)
DB Schenker is a leading int. provider of integrated logistics services (staff 91k, sales €19b.)
Consultant for the corporate Center of Excellence
- Advised on strategy of Contract Logistics Business Unit.
- Executed global strategic supply chain study for Fokker Elmo.
- Performed feasibility study for new airfreight location and subsequently realized the lay-out.
- Designed and calculated European Distribution operations (€0.4 – 15m) for prospective
customers in market sectors shoes, bags, electronics, medicals.
- Audited and redefined processes and rates of current customers, including the European
distribution of Targus (laptop bags and accessories).
- Defined 21 improvements during LEAN project for Océ dedicated site in Venlo (60 fte).
- Calculated economic benefit of investment in logistic equipment.
- Effectively managed setting up new transport hub (45 fte).
- Integrated new customers in public warehouse (integrating their processes and systems).
- Selected board computer system.
- Selected and implemented time & resource management software for 1,100 users.
- Selected software and set up project plan for implementation of the Balanced Scorecard.

2002 - 2004 GROENEWOUT CONSULTANTS & ENGINEERS, Breda
Groenewout is an international, independent logistics consultancy firm (about 50 consultants).
Consultant
- DHL, Brussels (logistics service provider): Designed concept European Distribution Centers,
including goods flow scheme, lay-out drawings, process descriptions, headcount, investment
estimate and planning.
- Polpharma, Starograd, Poland (pharmaceuticals): Assisted in mapping functional
requirements and defining test scenarios and work procedures for the implementation of a
Warehouse Management System (WMS).
- Celesio AG. Stuttgart (pharmaceutical wholesaler): Assisted in selecting a new WMS /
Enterprise Resource Planning (ERP) software package for Celesio Added Value Services
companies in seven European countries.
- Amgen, Breda (biotechnology): Coordinated stand alone tests of WMS, mini-load and
conveyors, and managed integration test of these three systems.
- Eimskip, Reykjavik (logistics service provider): WMS implementation in 15.000 m2 public
warehouse; I coordinated five to ten person test team and managed the supplier in following
up on all test incidents.

1999 – 2002 LOGICA, Amsterdam
Major global technology consultancy firm (staff 40k, sales €4.5b)
Consultant
- DHL, Driebergen (logistics service provider): Responsible for the implementation of a new
shipping label which contained a 2D barcode at 100 key customers. I effectively taught them
the requirements, coordinated label testing and managed progress. In addition I coordinated
overall project progress (8 fellow consultants).
- KPN Telecom, Voorburg: Implemented configuration management processes and tools and
set up intranet website(content) for Distributed Transaction Processes Competence Centre.

Education

2007 - 2008 Rotterdam School of Management, Rotterdam
Candidate, Executive Master of Business Administration in General Management
1993 - 1998 Eindhoven University of Technology
Master of Science in Industrial Engineering and Management Science
Specialization: Operational control in production and logistics
Thesis: Improving customer service for C1000/Schuitema
1995 - 1996 Karlsruhe University
Department of Economics and Business Engineering: 7-monhts Erasmus exchange program

Skills

business analysis
modeling
process optimization
project management
requirements analysis
supply chain / logistics

Languages

Dutch mother tongue, English fluently, German and French good, Spanish basic

Other

TECHNIQUES & CONCEPTS STANDARDS
Benchmarking Balanced Scorecard Edifact EDI messages
Value Chain Analysis Key Process Indicators Barcodes (Code 128, PDF 417)
LEAN Program of Requirements Prince2
Efficient Consumer Response Tender management (RFI, RFP) Business Process Management Notation
Service Oriented Architecture Activity Based Costing (tools)
User Acceptance Test Service Level Agreements
Supply Chain Modeling (tools) Software Process Improvement (CMM)

SOFTWARE
Office automation MS Office (good Excel and Access skills), MS Project, MS Visio
Performance Management QPR, Performancesoft PB Views, Bizzscore
Business Intelligence Brio, QlikView
Time & resource management TimeTell
Board computer system CADIS
Warehouse Management Systems MLS, Oracle, TWS, HTS
Enterprise modeling Casewise Corporate Modeler, ARIS, AuraPortal

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