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General Operations Manager

Work Experience

Site management, strategically developing an FMCG environment to deliver time critical event date oriented customer service to high street retail multiples and speciality retail outlets.

Managing 550+ staff and a team of managers controlling 40000 SKUs delivering to 4000+ rooftops nation wide

Designed receipting, storage, picking and distribution strategies to increase efficiency, introduce KPI measurements and uplift quality, sales order process fulfillment and overall customer experience.

Identified carrier services and measurements with 3rd parties, introduced Kanban and JIT practices, inventory management systems and people restructuring to deliver a lean process focussed on customer service.

P+L manager confortable managing the costs and efficiencies of the operation, delegating responsibility for cost managmenet and understanding to all levels to encourage compliance and understanding

Introduce and manage continuous improvement philosophies and perpetual review

Education

Institute of Management Services Diploma, and many industry related professional training corses centred around manufacturing and method excellence, people managmement. Health and Safety, Safe Systems of Work, negotiation skills, schedulling

Skills

People management, operations change management, restructure management, financial P+L budget establishmnet, purchasing systemisation and compliance,methods strategy and compliance, process review, general site management, start up, QA compliance

Languages

None

Other

Practical NDC or site manager, accustomed to working wit the team to identify a set of objectives that will develop the operation, establish its credibility with the customer and yield an efficient cost effective logistics solution. A pragmatic common sense oriented manager able to see the wood from the trees with diverse industry experience

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