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Project Manager, Programme Manager, (Mobile) Telecom Consult

Work Experience

Project / Programme Management Consulting Assignments

03/2005 – now
Dolphin IT-Management®
Dublin, Ireland
Preparation for PMP/PME Certification, Study of ITIL and V-Model Standards, Networking Outsourcing
Solving PMP/PME Exam Sample Questions. Study of ITIL and V-Model standards. Networking in regards to Outsourcing Projects in Ireland.

01/2005 – 02/2005
Vodafone (Ireland)
Dublin, Irland
PM-Methods: Matrix-/Influence-PO, cross-Directorate Meetings, PRINCE2 based PDP Global Tollgate Process
PM-Tools: s.u. VF D2
Project Manager Products & Services: System Release 5 Text Messaging Nodes Upgrades (SMSC, USC, MDA, OMP), SS7 links enhancements
Outsourcing Task: cross functional Project Management using the new PDP-Tollgate-Process for Project Management. Business Case & Requirements Gate TG1.

08/2004 – ongoing

Activmedia® by Media Networks Ltd.
Dublin, Ireland
PM-Methods: Matrix-PO, CORTEX Key Process Manage Product Lifecycle à la PRINCE2, PM-Tools: BIONs eOnTrack, Visio
Market Study / Business Plan (internal project) (ongoing)
Research of new products, technologies and standards (RDF, OWL, W3C, Meta, etc.) in the area of Enterprise Knowledge Management / Semantic Internet. Market study on „active media documents“ product offering, formulation of detailed business plan.

From 05/2004: 6 months contract break to allow for medical treatment research in regards to a serious illness in the family.

02/2003 – 04/2004
and Q4 2002
Vodafone D2
Düsseldorf, Germany
PM-Methods: pure Influence-PO, PDP Process, cross-Dept. Stakeholder Meetings, Steering Board Meetings, Vendor Status Meetings,
PM-Tools: BIONs eOnTrack, Visio, Powerpoint, MS Office, TeamRoom, Intranet, GTSR DB, Video Telco
VF Global 3G Project: Championing 3G UMTS Mobile Terminals with Vendors
Management and benchmarking of UMTS handsets in regards to their 3GPP compliance and cross functional requirements fufillment interfacing with Vodafone Global’s marketing and technical staff from within VF D2. VF Global status meetings for the Samsung project Lead OpCo VF D2. Verification through layer 3 interworking tests together with vendor research staff from Samsung, Motorola, LGE, etc. Initiation & Implementation of a new VFD2 UMTS Handset Reporting & Tracking System.

€ 30Mio. Project: Interims General Project Management of the UMTS, GPRS and GSM Monitoring Systems
Interims-General Project Management of the introduction of the new NetTest UMTS and GPRS monitoring systems liaising with the vendor PM and managing the subprojects Nessy GSM Monitoring, HSSL, GPRS Monitoring, Nessy Cleanup.

06/2002 – 12/2002
DB Systems (TLC Transport & Logistik Consulting)
Frankfurt, Germany
PM-Methods: Matrix-PO, cross-functional and cross-Line Status Meetings,
PM-Tools: OPX2, BIONs eOnTrack, Visio, Powerpoint, MS Office
Business Area Planning for Year 2003, Budgets & Ressources Planning
Management Consulting Support for the Service Line Business Area Manager and the Key Account Managers, area revenue and resources planning for year 2003, planning of the ~200 staff’s projects and tasks for 2003 as well as the area’s projects & products portfolio incl. budgets. Review and steering of ~50 business case offers/bids to the German railway (DB Netz) from within the service line. 5 Year Plan, seasonal adjustments to budgets.

06/2000 – 12/2001
T-Mobile + Acterna Zürich (joint PM)
Bonn/Germany, Zürich/Switzerland
PM-Methods: Line/Influence-PO, Acterna Excellence Model after GPM/IPMA Vendor SCM Meetings, cross-Dept. Meetings,
PM-Tools: MS Project, BIONs eOnTrack, Visio, Powerpoint, MS Office, Remedy, ClearDTTS
€ 15Mio. Project: Contract Negotiations & Project Controlling “8620 SS#7 Signaling Monitoring System”, EAI within T-Mobile, Pre-Sales Consulting UMTS/GPRS-Monitoring
Project controlling, contract negotiations & verification of contract requirements. Introduction of the new Acterna “8620 SS#7 Signaling Surveillance System” and integration into T-Mobile’s landscape interfacing satellite systems like Metrica, NUSS, MEGS. Call Trace, Protocol Analyzer, Network Qualification, Traffic Management, Network Performance, E.422-Reports, TMN Q3-Interface, Configuration Management. Automation of configuration interfaces, solutions consulting for new UMTS and GPRS monitoring functionalities.

01/2000 – 05/2000
Telefonica Deutschland (Bertelsmann mediaWays)
Gütersloh/Germany
PM-Methods: Line/Influence-PO, cross-functional and cross-Dept. Status Meetings, PRINCE2
PM-Tools: MS Project, BIONs eOnTrack, Visio, Powerpoint, MS Office
Project: Carrier-Portfolio Project Management for the debis major key account
Cross functional project management of ~20 concurrent carrier internet projects of the debis major key account. Achieving customer satisfaction by liaising with the customer’s Purchasing and/or Project Managers and internally with the Business Development/Sales Managers. The projects covered the business areas VPN, online services, dial-in solutions and general secure services.

05/1999 – 12/1999
LogicaCMG (Logica Mobile Networks)
Dublin/Ireland
PM-Methods: Line/Influence-PO, CORTEX Key Process Manage Product Lifecycle à la PRINCE2, cross-functional and cross-Directorate Status Meetings,
PM-Tools: MS Project, LotusNotes, BIONs eOnTrack, FlipCharts, Visio, Powerpoint, MS Office, Remedy
€ 8Mio. Project: Programme Management for all SMSC Product Releases
Key role with overall responsibility and accountability for the success of all aspects of all major SMSC product releases. Liase with all related cross functional product groups to define, implement and deliver major product releases on time, with the required content and to the requisite quality standards. Extensive experience of managing large software projects in a product lifecycle environment is required for this assignment.

€ 50Tsd. Project: Global Rollout Reporting System
Initiation, Planning, ‘kick-off’ and Implementation of the MIS project, buying in and liaising with the regional managers and implementing the core system incl. visualization of reporting information. Project Marketing and implementation of the business processes within Operations required to phase in this global MIS.

05/1997 - 05/1999
T-Mobile
Bonn/Germany
PM-Methods: Matrix-PO, Telecom-internal PM Phase Model, cross-functional Status Meetings, Scenario technique, Presentations
PM-Tools: AutoPlan, AutoTeam, MS Project, BIONs eOnTrack, FlipCharts, Visio, Powerpoint, MS Office, ClearDTTS, ClearCase, SAP
€ Multi-Mio. Project: CARMEN Projects Office, Projects/Budgets Planning & Controlling, Release- & Change-Management, Liaising with the Design Board
Projects office, requirements management, controlling & reporting of budgets, cross functional business process redesign. Release & change management for the Xtra prepaid calling card project; coordination of 14 cross functional subproject managers in order to ensure that their project plans successfully meet and deliver the components in time and to quality standards. Projects steering responsibilities in the functional areas Customer Care, Fraud Prevention Pool, Risk Management, Rating & Billing, Intelligent Network, Network Element Management, Document Management, Migration, Data Management, and managing the overall enterprise systems integration of those components within the T-Mobile landscape.

€ 150Tsd. Project: Management Summary Information for the Design Board
Operational support for the Design Board providing management summary information about ‘all’ T-Mobile systems and their present or planned interfaces and functions by setting up a new information system ESA “Enterprise Systems Architecture Database”, which automatically generates a handbook and A0-plots of the T-Mobile systems landscape.

€ 75Tsd. Project: Enterprise Systems Integration & Quality Management
Projects Controlling, Systems/Interface Integration and Support of Release Management migrating about 400 „old“ systems to ~70 new systems in a Client/Server environment. Innovation: N-dimensional ‘Basic Design Sheets’ in order to visualize and navigate the T-Mobile enterprise systems landscape.


Technical Consulting Assignments

07/1996 - 03/1997
Marconi (Euristix)
Dun Laoghaire, Co. Dublin/Ireland
PM-Methods: Task Force-PO, Status Meetings, PRINCE2 based Standards
PM-Tools: MS Project, FlipCharts, Powerpoint, MS Office, ISO9002 certified Templates
€ 100Tsd. Project: STREAMS Multiplexing Drivers for TCP/IP
Streams Multiplexing Driver for integration of TCP/IP services on 2 new boards with Solaris based services.

€ 1Mio. Project: C7/SS#7 enhancement for the Siemens Hicom ISDN phone
Adding C7/SS#7 compatibility to the Siemens Hicom ISDN product using Trillium SS#7-stack technology. Planning and implementation of a flexible framework.

€ 140Tsd. Project: Internet Messaging Interface for HP-OpenMail
Mail system integration by mapping IMAP4 and POP3 to the User Agent Layer UAL of HP-OpenMail. Integration of this interface into the NOKIA 9000 Communicator.

09/1995 - 07/1996
Capgemini Deutschland (HOCHTIEF Software)
Essen/Germany
PM-Methods: Task Force-PO, Status Meetings, Masterplan
PM-Tools: FlipCharts, Powerpoint, Visio, MS Office
€ 3Mio. Project: KUBUS - Digital Building Model
Windows based information system for the construction industry with functions for construction project controlling, proposals, contracts, assignments, cost structures, cost calculations, task directory. Application framework, GUI, frame-oriented report generator, business object design & implementation. Data migration.

01/1994 - 09/1995
Datev
Nuremberg/Germany
PM-Methods: Line/Influence-PO, Technical Meetings, Masterplan
PM-Tools: MS Project, FlipCharts, Powerpoint, MS Office
€ 4Mio. Projects: PC-LOHN (Payroll) and PC-Beleg-Manager (Accounting)
Windows based information systems for the German chartered accountants. Application framework, separation of technical and business logic via pseudo code and C++ code generator. System integration and coaching of staff in writing pseudo code. Author of business objects, e.g. social insurance including prototyping.

€ 30Tsd. Project: Benchmark Test Environment - Framework Re-Design
Testing of framework libraries for performance and business requirements. Redesign of functionalities and elimination of redundancies.

€ 15Tsd. Project: Data Management Layer for Systems Integrations
Application framework integrating four existing database systems to provide an interface to concurrently access information stored in these systems.

03/1993 - 11/1993
Ringier
Zofingen/Switzerland
PM-Methods: Task Force-/Line-PO Mix, Meetings,
PM-Tools: MS Project, FlipCharts, Powerpoint
SFr 150Tsd. Project: Administration of Subscriptions and Kiosks
Re-orientation of the information systems for subscriptions and kiosks including revision of the FERAG (transport machines) media routing process interface for the new production workflow. Data migration from Midrange platform to Client/Server.

05/1992 - 01/1993
ACC AG + Eurotax International (joint PM)
Richterswil, Pfäffikon/Switzerland
PM-Methods: Task Force-PO, Workshops, Presentations,
PM-Tools: MS Project, FlipCharts, Visio, Powerpoint
SFr 750Tsd. Project: International Information System - CH, B, D, Portugal
Informix database for technical data about motorised vehicles (European market observation). Production of versatile print products and data distributions to DEKRA, Audatec, Ford, BMW. Technical & administrative project management.

01/1992 - 05/1992
J. Friiesberg Robertson & Partners (Robertson Associates)
Zurich/Switzerland
PM-Methods: Task Force-PO, Requirement-/Action-/Test-Logs, Presentations,
PM-Tools: CorelDraw, MacWrite, FileMaker
SFr 30Tsd. Project: ‘CAES’ Computer Aided Executive Search Database
Standardization of the international executive search process by introducing personal short and long files, personal and company & function profiles, dictionaries, and five selection phases: basic research, candidate evalutation, candidate selection, candidate presentation and the decision phase. Functionality for reporting and writing fees.

1992 - 1993
Berkeley Photonics Inc. and GEHE Pharma
Zurich/Switzerland
PM-Methods: Task Force-PO, Presentations,
PM-Tools: Visio-Templates, dBase, Powerpoint
Projects: Direct Marketing X-Ray Light Sources and Data Acquisition Systems
Marketing of those high-tech products. Innovation to the market: integration of a data logger with irrigation systems as a ‘MAC - Mechanical Automated Control’.
Projects: Optiman and PharmaTop Information Systems
Branch solutions for opticians and for the order and stock administration in pharmacies. Migration of stock data from the wholesaler’s remote system.

04/1990 - 06/1991
Federal Institute of Technology and Production Management (BWI)
Zurich/Switzerland
Several positions as an assistant, tutor and systems manager. Participation at the ‘1st GSBA Zurich Management Congress’.
PM- Methods: Line-PO, Presentations,
PM-Tools: Powerpoint, dBase, GEM
Projects: Research & Education
Author of lectures on the topics ‘Factory Planning’, ‘Systems Engineering’, ‘Simulation in Production & Process Planning’, ‘Project Management’, ‘Organization & Strategy’.
SFr 10Tsd. Projects: Student Projects Assignment Database / Media Database
Database to maintain an institute’s students data with functionality to match students with and assign them to company projects. Archive database for media (documents, videos, sheets, etc.) filed within the institute.

02/1988 - 04/1989
IMS Europe (GSI-LUMONICS Deutschland)
Munich, Kanata/Germany, Canada
Personal Assistant to the German Sales Director. Fairs and industrial workshops.
PM-Methods: Line-PO, Presentations, Workshops, Fairs
PM-Tools: Multiplan, Powerpoint, dBase
€ 10Tsd. Project: Customer Information System for industrial Laser Applications
Customer information system for individual possibilities of materials processing with industrial laser systems using glass fibre technology. Consulting projects, workshops and fairs with Schering, ABB, AEG, Bosch, Varta, OPEL, VW, Mannesmann. Organized and taught an industrial seminar on ‘Glass fibre technology in material processing with industrial laser systems’.

Education

Education
1972 - 1986
Primary School, Grammar School, Public University
Deggendorf/Germany
3rd round selection seminar -30 remaining potential candidates- for the German team ‘17th International Olympic Games in Physics’ and two awards from SIEMENS and OSRAM for young student’s competitions in applied science and technology for the industrial design of a hair dryer as a ‘knot’, and of a ‘child safe high security plug’. Nixdorf COBOL85 course.
1986 - 1989
Technical University of Munich
Munich/Germany
Studies in ‘Theoretical Physics’. First and second exams after 4 semesters, predicate ‘good’. Voluntary studies in Arts History, Civil Law and in American Film History.
3/1989 - 11/1989
University of Hamburg
Hamburg/Germany
Interests in high energy particle physics, quantum fields and theory of gravitation (DESY).
11/1989 - 9/1993
ETH Zurich (Swiss Federal Institute of Technology)
Zurich/Switzerland
Studies in ‘Theoretical Physics’, ‘Management Sciences’, ‘Technology & Production Management’ and ‘Business Information Systems‘, including courses on General Management & Strategy, ‘Project Management’ and ‘Systems Engineering’ at the BWI (Foundation for Research & Consulting of the Federal Institute of Technology in Zurich).

Author of the lecture script ‘Factory Planning’ and Co-Author of various lecture scripts, among those e.g. ‘Systems Engineering’ and ‘Project Management’ for post-graduate students.
since 2000
Knowledge Portals, Management & Technical Literature
Internet
Continued education and research by studying technical & management literature and case studies (e.g. INSEAD Knowledge Portal, Harvard Business Mgr., etc.), especially focusing on mastering ‘Company Law’, ‘Taxation of Companies’, ‘Contract Law’, ‘Financial Management & Accounting’, ‘Strategy Processes & Organizational Behavior’, ‘Operations & Projects Management’.

Skills

Specialization
· International Project- & Operations Management (cross functional, cross department/business area, cross cultural)
· Initiation, Planning, Implementation, Steering, Controlling and Completion of Projects / Business Area Services and Ressources
· Vendor & Supply Channel Management, SLAs
· Projects Solution Consulting & Implementation
· Business Process Design, Implementation & Management
· Innovation and Vision Management

Branches
Mobile Telecom Operators & Suppliers, Internet/Carrier, Executive Search, Transport & Logistics, Software, Research & Education, Press, Construction, Distributor, Laser Industry, Pharma Industry.

Previous Roles & Services
· Business Area Planning, Administration, -Management & Controlling (1 yr)
· Programme Manager (~4 yrs), Project Manager (~8 yrs)
· Projects Office/Controlling & Reporting (~4 yrs)
· Design Board (~1 yr)
· EAI / Business Systems (~5 yrs), Technical Consulting (~15 yrs).

Specialization
· UMTS, GPRS and GSM Mobile Communications & Media Networks
· Business & Projects Information Systems & Web Portals
· Innovative Technologies

Signaling and Messaging -short listed-
3GPP Recommendations, GPRS- and UMTS Layer 3 Protocols, ISDN, Trillium C7 / SS#7-Stack, SINAP, C7 / SS#7 and UMTS Network Configuration, Network Performance Management, Traffic Management, Network Qualification, etc.
Communications -short listed-
UMTS Layer 3 Protocols, TCP/IP, ISO/OSI, Bluetooth, IMAP, VPN, Tunneling, NAT, IN, IP-Billing, HP OpenCall, HP OpenMail, PPPoE, X.400, X.500, STREAMS
Databases -short listed-
RDF, XML DBs, Knowledge DBs, GTSR, MS Access, ODBC, Lotus Notes Smart Suite, Btrieve, 4th Dimension, Informix, Oracle 8i, SQL-Server, LDAP, RADIUS, Sybase, FileMaker Pro, dBase
Tools -short listed-
Opx2, MS-Project, BION’s eOnTrack, AutoPlan, AutoTeam, MS-Visio, MS-Office, GEMXplorer, K1297, NetHawk, 8620 SS#7 Analyzer, Rational Rose, S-Designor, ClearCase, CASE4/0, Remedy, ClearDDTS, CVS, PVCS, Perl 5, awk, emacs
Techniques & Methods -short listed-
Prince2, Logica CORTEX Key Process Lifecycles ‘Manage Products’, ‘Manage Projects’, etc., Vodafone Global’s PDP Tollgate Process for PM, BWI SE-Konzept für SE und PM, GPM/IPMA, Semantic Web & Meta-Standards, RDF, Mind Map, Concept Map, Topic Maps, CRM, UML, SA, SD, OOA, OOD, Booch, Rumbaugh, Jourdan, Business Process Analysis and Design
Development Tools -short listed-
VB Visual-Basic, MS Office VB Scripting, Lotus Script & Lotus Smart Suite, MS-Visual C++, VisualAge for C++, Scripting Languages (e.g. Perl 5), MAGIC
Operating Systems
Windows, Solaris-UNIX, OS/2, REXX, MacOS, MS-DOS
Hardware
UMTS Handsets, UMTS Data Cards, GEM USIM, Sun Netra/Ultra/Sparc, Sun Workstation, PC, Apple, NCR Tower, NIXDORF, HP, MDS

Languages

German, Swiss-German, English, French (all both written and spoken, learning Spanish)

Other

Scholarships

Scholarship of the Swiss foundation ‘Karolina Rüedi’.
Scholarship of the Swiss ‘Foundation for Research and Consulting’ at the Federal Institute of Technology and Production Management of the ETH Zurich.
Interests and Activities
Music, travel, languages and cultures, contemporary literature & science, DIY, seaside activities, biking & mountaineering, cooking, pint of Guinness with friends.

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