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Hospital Contracts Manager

Work Experience

CAREER HISTORY

Legal & General Healthcare: Hospital Contracts Manager, 2003 to date

·Negotiating and monitoring price and service level agreements worth about £20M in annual claims/benefit spend.
·Managing a Contracts Negotiator.

Achievements

·Designed a unique product that contributed significantly to total profit.
·Proposed the systems requirements for a new efficient and adaptable claims system.
·Saved over £350k p/a by monitoring contract compliance.

Cornhill Insurance: Contracts Manager
2002

Objective: To recommend ways to reduce operating costs and increase profitability in the extended warranty market.

Standard Life Healthcare: Hospital Contracts Manager
2002

Objective: Agreeing price and service level contracts with hospitals.

AXA PPP Healthcare: Hospital Contracts Manager
1992 to 2002

·Negotiating and managing contracts worth over £300M in annual claims/benefit spend.
·Introducing and maintaining formal price and service level agreements with private and NHS hospitals for medical treatment to insured customers.
·Improving PPP’s debtor management by refining and changing systems and processes.
·Managing a contracts team.
·Involvement in new product development.
·Providing information for OFT investigations and strategic analysis.


AXA PPP Healthcare: Hospital Contracts Manager continued 1992 to 2002

Achievements

·Designing the PPP Network tendering process with a small team of medics and analysts, to enable fair supplier assessment for competitive tendering.
·Undertaking a comprehensive risk assessment for the Medical Division by obtaining information and coordinating responses about all relevant issues.
·Developing standard analytical models to enable all contracts staff to easily evaluate hospitals’ varied pricing formats and proposals.
·Managing significant loan payments (£12M) to hospitals to compensate for service level issues arising during the company’s restructuring.

Hospital Negotiator, AXA PPP Healthcare
1991

Management of annual price negotiations with NHS hospitals – value approx £20m.

Research Analyst, AXA PPP Healthcare
1990 to 1991

Financial modelling, administration and database management.

Temporary sales and marketing roles and travelling for a year 1987 to 1990

Education

EDUCATION and QUALIFICATIONS

BSc Acupuncture: College of Integrated Chinese Medicine, Kingston Uni. 2003 to 2007

Dissertation: Attitudes of oncology nurses and consultants about using acupuncture to help support patients undergoing cancer treatment.

BA Honours Business Studies: Brighton University
1983 to 1987

Specialised in Marketing. Dissertation: The threat of retailer’s own label products to the branded market.

A’ Levels: Cranbrook School, 1978 to 1983

Skills

A senior contracts / procurement manager with significant experience in the healthcare and medical insurance sector. A successful negotiator with experience of managing contracts valued up to £300m, achieving substantial savings and improving efficiencies and profitability. A proven innovator, designing and introducing highly profitable new products.

Languages

English

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