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Interim Manager BPO/Organisatie Ontwerp/IT

Work Experience

2006 – 2008 Oracle Financing
Global Process Manager, Financing Operations

• Worldwide software financing and leasing process development
• Lead process and IT improvement projects

2004 – 2006 Hewlett Packard Financial Services
Global Business Process Manager, Leasing Operations

• Standardization and globalization of end-of-lease processes
• Corporate Liaison for Shared Service Center (Finance/Operations) in India
• Lead global process improvement and process and IT innovation projects

2001 – 2004 Hewlett Packard Financial Services
Business Process and IT Manager, Asset Management and Equipment Rental EMEA

• Lead ERP system improvement projects in EMEA
• Participate in the worldwide HPFS Leasing Operations organization redesign.
• Member of EMEA Management Team

2000 – 2001 Compaq Financial Services
IT Manager, Remarketing EMEA

• Member of Site Management Team
• Design, build and implement production ERP system
• Manage all IT processes at the EMEA end-of-lease remarketing site

1999 – 2000 Compaq Manufacturing Ltd,
Transition Manager, EMEA Services Division

• Relocated operational processes and IT systems from Nijmegen to Scotland
• Relocated EMEA ERP and master data management systems as part of total office relocation, and trained the new user community on these systems

1996 – 1999 Digital Equipment Corporation
Business Process and IT Analyst, EMEA Services Division

• Designed and implemented a European-wide data warehouse for all high-level management reporting within Global Supply Operations
• Developed database linkages and feeder applications between ERP system (ASK/ManMan), master data management databases and BI/reporting systems

Education

1993 - 1995 Radboud University Nijmegen, Netherlands
MSc (drs) in Management Sciences (business process re-engineering, business finance, IT project management, HRM)

1988 - 1993 Hogeschool Enschede ‘De Maere’, Netherlands
BBA (Bachelor of Business Administration), with mechanical engineering as technical specialization (ing).

Skills

Organization Design, Globalization, BPO (Business Process Outsourcing/Offshoring), BPM (Business Process Management), Visionary and Strategic Management, Six Sigma, IT Requirements Analysis

Languages

Dutch, English, German, Spanish, French, Italian

Other

Black Belt and Green Belt certified, PMP (PMI Project Management Professional), Marketing (Dutch marketing degrees NIMA A + B), Team Building (certified MTR-i and ITPQ teacher)

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