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Technical Manager

Work Experience

WORK EXPERIENCE

• Dates
8/1994-8/2003
• Name and address of employer
Widevu Systems, San Jose, CA. USA
• Type of business or sector
IT Equipment and Tradeshow Services
• Occupation or position held
Business Manager / Business Development Manager

• Main activities and responsibilities
Started this business in 1994.
Developed the business to $1.5M annual sales employing 18 people.
Managed and directed all aspects of the business, which was involved in supplying Digital Video Signage equipment and services to high tech companies in Silicon Valley, such as Hewlett Packard, Symantec, Nortel Networks, Wind River Systems, Xilinx etc.
Supported Hewlett Packard on $3M project involving worldwide online fulfillment service.
Selected and implemented all software, hardware and network and VIOP systems to support the business operations, including specialized quotation, fulfillment and billing system.
Duties included business development, supporting salespeople in technical sales presentations, day to day managing of the business, project management, supporting networked computer systems.
Developed loyal clients through sales meetings and through solid account management.
Sold business in 2003.




• Dates
5/1989-8/1994
• Name and address of employer
Eagle Computer Systems, San Jose, CA. USA
• Type of business or sector
IT Services
• Occupation or position held
Business Manager

• Main activities and responsibilities
Started this business which provided maintenance of Hewlett Packard mid range (up to 400 users) MPE and Unix computer systems to medium and large sized business. The company maintained systems on contractual basis with 4-hour response time.
Sold Business in 1994.


• Dates
2/1982-5/1989
• Name and address of employer
Datagate Inc, San Jose, CA USA
• Type of business or sector
IT
• Occupation or position held
Field Service Manager

• Main activities and responsibilities
Initially hired as Field Service Engineer doing component and board level repair on Mini Computer systems. Progressed to Field Service Manager for California. Managed 15 Service Engineers on a day to day basis with 4-hour response customers. Systems included HP 1000, 2000, 3000, and US military computer test systems for various aircraft including F4 fighter navigation systems, and Harpoon missile test systems.


• Dates
12/1979-2/1982
• Name and address of employer
Amdahl Computer, Dublin, Ireland
• Type of business or sector
IT / Mainframe Computer
• Occupation or position held
Maintenance Technician

• Main activities and responsibilities
Worked in equipment maintenance division for this Sunnyvale, California, based mainframe computer manufacturer. Duties involved production equipment maintenance/repair and test equipment maintenance.



• Dates
12/1978-11/1979
• Name and address of employer
MF Kent Inc, Dhahran, Saudi Arabia
• Type of business or sector
Industrial Control Systems
• Occupation or position held
Test Technician

• Main activities and responsibilities
One year contractual position in Saudi Arabia. Duties involved installation and commissioning electronic systems and equipment on Gas Oil Separation Plants (GOSP).



• Dates
8/1977-12/1978
• Name and address of employer
Nixdorf/Siemens Computer, Bray, Co. Wicklow, Ireland
• Type of business or sector
IT Computer Manufacturing
• Occupation or position held
Test Technician

• Main activities and responsibilities
Duties involved test & repair to component level of mini computer boards and systems.

Education

EDUCATION AND TRAINING

• Dates
1975 - 1977
• Name and type of organisation
Institute of Technology, Waterford, Ireland


• Principal subjects/occupational skills covered
Electronics, computer logic, theory and design

• Title of qualification awarded
Diploma in Electronics, July 1977


• Dates
1970 - 1975
• Name and type of organization
St. Peters Boarding College, Wexford, Ireland

Skills

ORGANISATIONAL SKILLS AND COMPETENCES
Skills include business development and management, technical sales support, budget and project management, employee management. Strong communicator with very good customer interfacing skills. I posses the ability to understand computer hardware, software, and mechanical systems quickly, and explain them to others.





TECHNICAL SKILLS AND COMPETENCES
Strong knowledge and comprehension of computer systems and software, including Windows 9x, NT, 2000, XP, and Mac OS, and Microsoft Office Suite. Symantec ACT customer management database, Good knowledge of network systems, TCP/IP, and file servers. Familiar with Scala Digital Signage Remote Management Software, and fiber video converters/extenders.

Very familiar with graphic production software, including Adobe PDF format, PhotoShop, Illustrator, QuarkExpress, PageMaker, Microsoft Office, PostScript RIPS, print servers, and colour management systems, including ICC profile technology. Familiar with six colour printing, press runs and colour proofing process.

Languages

English

Other

OTHER SKILLS AND COMPETENCES
I enjoy the technical challenges of work, and interfacing with customers. I have experience in solving problems in a fast-paced, deadline driven environment. I have the ability to follow through and get the job done despite adversity. I subscribe to the notion that there is always a way to move ahead with a solution. I am a good team player; I interact and communicate well with other people and can prioritize and juggle multiple projects. I can be depended upon to be creative, thorough, and resourceful.

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