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Managing Director/Principal Consultant/Project Manager

Work Experience

I hold a MSc. in electrical engineering from the Delft University of Technology, in the Netherlands. I graduated on adaptive intelligent modelling and control algorithms. My work was a breakthrough in online control and optimisation of very complex multivariable systems. For my achievements on this, I am rewarded with a 10, the highest possible mark.

After my study, I continued my work at the university. After I had finished my research work, I joined EDS. There, I participated in various (ICT) projects. I worked as consultant, as project manager and as designer/systems engineer.

Later, I joined DSC as managing director, and actively participated into development of software for adaptive intelligent decision supporting tools, transaction systems, E-commerce and CRM/CTI systems. At DSC, I managed development of four commercial software systems (Talkline TMT, Talkline DAS, CallIn and MatchCad), a major B2C e-commerce site for mobile telecommunication branch, and two G2B sites. As sales I set-up relations with major mobile telecommunication companies and local governments in the Drechtsteden area and Istanbul. One of my skills is to manage highly skilled professionals (at DSC 20 university/HBO degree graduates).

Currently, I am managing XSoft and actively participating in acquisition, analyse, development and enhancement of products and services for call centres, retail/wholesale companies and (local) governments.

I am creative, pragmatic, and analytical, have strong communicative skills and am a socially driven person.

I have broadened my professional skills by executing projects within EDS, BP, Texaco, Cerestar, DSC, Talkline, Department of Public Enterprise (Ireland), BelCompany, UNO, Platform Criminaliteitsbeheersing Rotterdam (PCR), Regionaal Ontwikkelingsmaatschappij Drechtsteden (ROM-D) and local governments in the region Drechtsteden.

Education

1987-1992 Delft University of Technology Faculty Electrical Engineering (Control Engineering)

Skills

Management of highly-skilled personnel

Consultancy
- Analyse and document business requirements,
- Support organisations to develop their strategic IT plan,
- Support organisations to adapt their IT (organisation) to their business goals,
- Advice organisations about system selection (software, hardware),
- Support organisations during RFI and RFP processes,
- Translate the business requirements into application design document.
Electronic Commerce
- Transactions through public net (Talkline, MaxIt, nlmobiel.com)
- On-line Security
- Virtual Marketplace
- B2B – MaxIt
- B2G – Procurement
- G2B – Information (PCR/ROM-D)
- B2C – Belcompany, nlmobiel.com
- C2B – Price comparison (Tariefwijzer)
- Consultancy (Public Enterprise Ireland)
Project management (Prince 2)
- Talkline, Public Enterprise, DSC (Tariefwijzer), Belcompany, PCR, ROM-D
Modelling of complex processes
- Shell, Cerestar, BP/Texaco, DSC
Workflow management
- Talkline, Ministry of Transport and Public Works, UNO
Testing (Testing Management Approach [TMAP] methodology)
- Talkline
CRM (Customer Relationship Management)
- Pricon, DSC, Xcall
CTI (Computer Telephony Integration) – TAPI 1.4, 2.0, 3.0
- Pricon, DSC, Xcall
UML (Unified Modelling Language)
- DSC, Xsoft

Technical expertise:
Databases:
- MS SQL Server – DAS (Talkline), PCR, ROM-D, Tariefwijzer
- Oracle – RIS (Shell)
- MS Access – TMT (Talkline)
- DB2 – CimView/Diamond
Software development:
- Visual Basic – TMT VB 4.0, Tariefwijzer VB 6.0
- C/C++ - RIS, DAS, Diamond
- Visual Age C – Diamond (interfacing between Diamond and CimView)
- VBA – XCircuit
Web design and intranet:
- COM, ASP, (D)HTML, ActiveX, JavaScript, VBScript – www.drechtstedenbedrijfsruimten.nl, www.pcr.luna.nl, BelCompany, nlmobiel.com
Platforms & servers:
- Windows NT/95/98/2000 – DSC, Xsoft, Talkline, Phonex, Provitel, EDS
- UNIX – EDS, Delft University of Technology
- OS/2 - DSC
- MS IIS – DSC, Xsoft, ROM-D, PCR
- MS Exchange – DSC, XSoft
- Microsoft BackOffice – DSC, XSoft
Project management tool:
- MS Project – DSC, Xsoft, Talkline, Public Enterprise, BelCompany
MS Office:
- Word, Excel, Powerpoint – all relevant projects

Languages

Dutch native
English fluently
German fair
Turkish native

Other

History
Anthropology
Politics

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