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International ICT & Program Manager

Work Experience

Since 2009 Interim IT & Program Manager

2000 – 2009 Deloitte
Global DTS PMO Director;
Global Director Project Delivery
Global DTS Client Management Director;
European CIO

1996 – 2000 DHL Inernational - ICT Manager BeLux

1994 – 1996 GTech - European Technical Services Manager
1991 – 1994 Cerestar - Assistant IT Manager
1989 – 1991 Telindus - Systems Manager
1989 – 1989 Scorpio Network Services - Systems Programmer

Interim Management Details:
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AGC - European IT infrastructure Manager (9/2012 – 7/2014)
As a result of change in IT leadership I was attracted as the European IT Infrastructure Manager to review the Infrastructure organization structures, processes and budgets, in order to improve in all areas.
Over 2 years, during corporate restructuring, I reorganized the Infrastructure organization while:
- Reducing management overheads;
- Increasing team productivity by +10 %;
- Implementing a skill centre based support model, with near shored locations;
- Outsourcing of the main European data centers;
- Introducing standard ITIL based support processes, resulting in higher quality of service;
- Renegotiation of major supplier contracts, resulting in significant savings;
- Decreasing the Opex IT budget by 21%, freeing up room for Capex investments.




FANC - Project Manager (10/2009 – 8/2012)
As project manager I have responsibility for the development of the specifications and business processes for the new Central Information System for the Agency. The technical solution is based on MS Dynamics CRM and integration with MS Sharepoint as the document and records management solution. This system is the backbone for future eGovernment initiatives within the Agency.
- Analysis of the existing central information system.
- Redefinition and harmonization of the existing business processes
- Development of the specifications
- Preparation work and detailed analyses
- Development and preparation of the data migration strategy.
- Execution of the European tendering process, evaluation and selection of the integrator
- Management of the overall project plan and budget
- Alignment of activities between FANC and the integrator
- Follow-up of the implementation of the solution and quality control of the deliverables
- Communication at all levels of the organization.

Education

Groep T Leuven (1986) Master of Industrial Engineering, Digital Electronics
Glorieux Instituut Oostakker (1981) Degree, Mechanical Engineering

Skills

International and multi-cultural IT teams (100+ people)
Capex & Opex budgets (25+ M€)
Mergers, Acquisitions, Restructuring, Negotiations
Business and IT Transformation
IS/IT Strategic Alignment and Governance
IT Operation Optimization
Project Portfolio Management
Shared Service Center Implementation
Packaged Software Implementation
Selective Outsourcing & Vendor Management

Languages

Dutch
English
French

Other

PMP Certified since 2008

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