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Project-, interimmanager (software development, organisation

Work Experience

Toshiba-TEC Netherlands B.V.
04-2004 / present
Amersfoort
Projectmanager TOP-Techniek
In this role I am responsible for the projectmanagement of a project with the objective to build and implement a best-of-breed solution for supermarkets. The solution consists of four systems from four different suppliers: POS (Toshiba-TEC), Stock-control (LTT), HRM solution (Jurjen de Vries) and financial software (RendeM/AFAS). The project is building a proprietary middle ware layer between these four systems.

Toshiba-TEC Netherlands B.V.
01-2004 / present
Amersfoort
Manager R&D a.i.
In this role I am responsible for the software development and delivery organisation of a supplier of retail information systems and POS-solutions. Management responsibility includes a series of organisational change objectives (reduce maintainance costs on software, implement quality assurance standards, support the general manager on strategic issues).

Transiciel B.V. (formerly UCC)
11-2002 / 12-2003
Nieuwegein
Adjunct-Directeur a.i. (Deputy Director)
In this role I was profit and loss responsible for a full service unit of an ICT-vendor with 60 fte billable staff and an EBIT target of 1.3 million Euro’s in 2003 (year-to-date above target). Next to that I was responsible for the fieldmanagement of fifteen business consultants and projectmanagers.
I was also responsible for management of the organisational changes that transformed UCC into Transiciel, most important of which are the changes from competence oriented to marketdriven and from skill supplier to knowledge supplier.

UCC Management Consultants B.V.
6-2002 / 10-2002
Nieuwegein
Manager
In this role I combined the responsability for commercial- and fieldmanagement of fifteen business consultants and projectmanagers with a personal target of 700 billable hours in projectmanagement and/or business consultancy per year.
Projects I undertook or participated in during this period were:
- insourcing of the minbuza webdomain into UCC’s hosting park.
- validation of Navision Financials ERP software regarding suitability for European roll-out over several Geveke Industrial operational companies;

UCC Management Consultants B.V.
6-2001 / 5-2002
Nieuwegein
Project manager / Business Consultant
In this role I was responsible for projectmanagement and business consultancy tasks at client sites with a personal target of 1600 billable hours per year.
The most eye catching project I undertook was:
- realisation of the business support system “Litris” for CityTec, subsidiary of ENECO Energie. Responsible for programme management, which contains managing the vendors involved (Bergler ICT for foftware development in Oracle, Exact Financials for Exact implementation, HP as hardware-vendor) and organizing internal projects (conversion, testing, organisational change, implementation, realization of ICT-infrastructure).

07/2000 - now
Manager Information Services
Responsible for:
- deployment of corporate information management (planning & control) initiatives
- projectmanagement and business consultancy at several client sites, a.o. ERP-optimisation, package-software selection
- aligning business management behind corporate ICT-initiatives and -guidelines.
I currently work with and manage teams of 3 up to 30 people.

10/1999 - 06/2000
Manager account team
Responsible for:
- boardroom level consultive selling of retailsystems
- management of an accountteam (two sales executives, two projectleaders, two sales support engineers and a business consultant). The accountteam was responsible for the overall sales-, contract- and delivery management of half of the companies accounts.

10/1997 - 09/1999
Consultant/relations manager
Responsible for:
- managing the implementation and execution of quality- and test management guidelines (CMM, Kwaliteit op Maat or ISO 9126/QuintII and TMap) in two clusters of large software development projects (both initial development and maintainance) in our accounts software development division. The systems we built were large administrative information systems.
- all aspects of the commercial contact matrix with the account, both selling and delivering
- fieldmanagement of approximately 20 IT-professionals
as a member of one of the companies large account teams.
The sales process was managed by the principles of Strategic Selling and Large Account Management Process.

06/1996 - 10/1997
Legal consultant/project leader
Responsible for:
- both internal and external legal counselling on the implementation of a new Taxlaw, that contains rules for the leavying of real estate tax in the Netherlands. This legislation is executed by local municipalities, the companies customers.
- the acceptance and implementation of a workflow management system at one of the companies sites.

02/1996 - 06/1996
Sales manager for an agency
I acted as sales executive and sales manager for a small agency that sold World Book Encyclopedia in Sweden. I started building up a sales force in the south of Sweden.

02/1992 - 06/1996
Legal consultant
During my studies I started off as a legal consultant, mostly in matters of taxlaw, but in matters of private law as well. I advised my clients in Sweden and the Netherlands on different levels, ranging from relieving my clients of relatively simple tax declarations, to more complicated taxplanning.

Education

12-1994 / 06-1996
Lund University, Sweden
Lund, Malmö
Swedish, Law.

08-1990 / 08-1994
Amsterdam University
Amsterdam
Doctorate, Taxlaw.

08-1987 / 08-1990
Utrecht University
Utrecht
Bachelors, Law.

08-1981 / 08-1987
Scholengemeenschap Bataafse Kamp
Hengelo (Ov.)
Gymnasium, economical line.

Skills

Skills
A. General:
1. Analytical: thinking in terms of processes, good problem identifying and -solving skills;
2. Consultative: good listener, open to criticism, empathic;
3. Managerial: both technical (software development and -implementation) and general (leading account team, managing complex sales, managing competences in a complex, international environment with all known holding-staff-operating company intricacies.

B. Software
1. MSWindows95/98/2000
2. MSOffice and MSProject
3. Various business applications, a.o. MFG/PRO, SAP
4. SDW 3.
5. SQA.

Languages

1. Native : Dutch
2. Very good : Swedish, English
3. Skilled : German, Norwegian, Danish
French, Albanian

Other

Courses:
A. Quality management:
1. "Quality management"
2. "Quality in IT-projects" (Kwaliteit op Maat)
3. "Cost of Quality"
4. "White box testing"
5. "Black box testing"
6. "Capability Maturity Model"

B. Auditing:
1. "Auditing introductory course"
2. "Functionality audit"
3. "Organisational audit"
4. "Audit, Quick Scan"

C. Projectmanagement:
1. "Metaplan - moderation method"
2. "Function Point Analysis"
3. "Projectmanagement Assessment"
4. "Projectmanagement"
5. "Projectmanagement and the CMM"
6. "Test Management Approach"
7. "Fullproof, Volmac-method"
8. "IAD / DSDM"
9. "MS Project"

D Sales:
1. "Strategic Selling"
2. "Large Account Management Process"
3. "Conceptual Selling"

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