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General Manager/ Operations Director eBusiness

Work Experience

Interim Management Assignments - Webtec Solutions Ltd.

Shell May 2001 - Current
International Directorate, Strategic Sourcing.
eProcurement, Global Core Team Leader.
Programme managed the Implementation of eProcurement within Shells global businesses, including the adoption of the leading petrochemical B2B procurement web site.

Introduced over 600 Shell suppliers to eProcurement and established recruitment teams in Shell’s businesses. Shell is now transacting with over 100 Global suppliers using an eProcurement marketplace.

Quantum Ltd. January 2001 – April 2001
Head of Operations.
Contract to move offices and restructure a major call centre for the IT and telecommunication industry. The office relocation included all IT infrastructure and telecommunications switching and systems. In addition to the office relocation the company was restructured, processes and procedures put in place to support a public floatation of the company. The restructuring program and office relocation were completed 2 months ahead of schedule.

Enron Corp., July 2000 - January 2001
Business Development Manager, WaterDesk.com
Start-up B2B procurement web site for European water utility companies. Services include equipment/chemical procurement, auctions, capital project management and information gathering and sharing. The web-site uses the Ariba/Tradex platform and Oracle database.

6 Month contract to start-up the WaterDesk operation in Europe based around an already operating service in the USA. Responsible for product specification, development and marketing the website to buyers and suppliers. The first live UK procurement transaction using WaterDesk.com was successfully completed only 3 weeks after starting in the position

News International, June 2000
Director of Operations, Revolver.com
Recruitment web site associated with the Times and Sunday Times Appointments. Implemented business processes and established successful Customer-focused Operations to support over 8,000 transactions per day.

Permanent Positions

NORTEK INC. 1999 TO 2000

PEACHTREE, ATLANTA, GEORGIA, USA 1999 - 2000
Peachtree, acquired by Nortek Inc. in 1999, is a £86M build-to-order business producing over 3000 doors and window units per day including almost infinite number of sizes. These are produced using advanced, lean manufacturing techniques including JIT and the use of e-commerce with customers and suppliers, and are distributed throughout the USA and Canada.

Director – Supply Chain & Planning Group
Promoted by the Nortek management following the transfer of ownership from Caradon to Nortek.
Key responsibilities include: Strategic planning, forecasting, procurement, material management, inventory control, order entry, customer service, distribution and shipping. Direct profit responsibilities, leading a team of over 80 qualified engineers, schedulers and buyers.
· Successfully transitioned business operations from Caradon, Plc. to new owners Nortek, Inc.
· Improved on-time delivery from 65% to over 95%.
· Reduced lead-times form over 35 days to 21 days. (15 business days)
· Increased inventory turns from 6 to over 20.
· Reduced inventory of Raw & WIP by 86% generating over £3.5M cash.
· Implemented advanced sales and operations planning process based on new integrated software using e-commerce and B2B applications.
· Implemented Intranet and Internet applications dramatically improving communication of operations forecasts from customers to suppliers and throughout the company. Developed web enabled order entry and customer order tracking.
· Led a program of “Kaizen” events reducing floor space 40%, walking distance 69%, parts travel distance 63%.
· Outsourced 3 major commodities successfully and under budget. Personally negotiated multi-million dollar contracts.

CARADON GROUP PLC 1995 TO 1999

CARADON, North America - ATLANTA, GEORGIA, USA 1998 – 1999
Caradon is a £2000M international group that includes many well-known UK brands, including: MK Electric, Mira Showers, Twyford & Doulton Bathrooms and Ideal Boilers. In addition it includes international companies in the printing and aluminium extrusion sectors. Caradon also owned major door and window companies in the USA, including Peachtree.

Director of Projects
Promoted to a role working in the USA responsible for evaluating strategic plans to achieve major step change and managing major multi-layered, complex program to achieve business transformation – working at Board level across the Group.
· Program managed multiple projects simultaneously over an 18-month period. The £6M program was successfully completed within budget and 3 months ahead of schedule. The program returned Peachtree Doors & Windows to profit, consolidated its manufacturing operations on a single site, implemented advanced supply chain and manufacturing techniques, and positioned the company for sale. The program achieved annual savings of £4M and released cash totalling £4.5M

CARADON PLC, CARADON HEAD OFFICE, WEYBRIDGE, SURREY 1995 - 1998
Group Operations Manager
Selected for this new position with responsibility for profit improvement and inventory reduction across all Caradon Group manufacturing operations.
· Evaluated and created 3 and 5 year strategic business plans for major Group Companies (MK Electric, Twyford / Doulton Bathrooms, Clark American). Strategies yielded annual savings of £6M with a capital investment of £2M.
· Increased Group inventory turnover by 20%.
· Negotiated the successful sale of several £ multi–million businesses and manufacturing operations.
· Founder of the Caradon Manufacturing Council. Implemented new policies and key performance measures for Group Operations.

IBM CORPORATION 1982 TO 1995

IBM (UK), LONDON HEAD OFFICE 1991 - 1995
Corporate Affairs Manager
Accepted a career development assignment and promotion to work with IBM (UK)’s country general manager on IBM’s strategy and position on national and international public policy issues. These included international trade policy, taxation, intellectual property protection, technical standards, manufacturing and industrial policy.
· Appointed to several national and international advisory committees and forums.
· Successfully resolved issues, including – International unitary taxation and European software copyright legislation, avoiding £ billion impact to the business.

IBM (UK), MANUFACTURING LOCATION IN HAMPSHIRE 1982 – 1991
IBM European Disk Files
Senior Manufacturing Manager - Procurement Manger
Promoted to manage IBM’s 3 1/2 inch European disk-file manufacturing based out of IBM’s Havant Plant. Also responsible for all sourcing and procurement activity. Directed the supply of materials and subassemblies from global sources.
· Managed a team of 30 engineers and software technicians.
· Total Procurement spent of over £70M
· Profit responsibility for a global business in excess of £100M
· Managed a team of 24 Procurement Engineers and Buyers.

Education

BSc. Engineering (Honours) Bath University School of Engineering, 1977
Ordinary National Diploma in Engineering with Distinction, 1973

Skills

Management Development courses
TQM, JIT, TPM, ISO 9000, Team Working, Advanced Presentation Skills, Finance for Managers.
BS 5750 Certified Assessor

Software and IT skills
MRP & MRPII (AS400 Based KBM System), SAP, SAP EBPro, BuySite
Ariba & Commerce1 B2B trading platforms, Web page authoring, Internet Applications
Lotus Notes, Microsoft Office, Word, PowerPoint, Excel, Project, Outlook

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