Flexmanager - Professional Business Manager

Professional Business Manager

Work Experience

An innovative and realistic Professional Manager with substantial experience in business development, sales support, project management, process improvement, bid management and strategic planning. A proactive contributor to evolving, customer focussed organisations delivering high quality solutions to local and global corporate clients.

CAREER HISTORY
TOSHIBA INFORMATION SYSTEMS (UK) LIMITED 1990 - 2002
Sector Manager – Finance 2001 - 2002
Led multi-skilled team to target and grow current and future business propositions. Developed and implemented sales and marketing strategy for existing and new business exploitation. Devised a marketing plan within 6 weeks of starting to build new routes to target market. Delivered sales into Finance corporate sector.

Business Development Programmes Manager 2000 - 2001
Secured new business by introducing a 50% reduction in price request turnaround leading to improved customer service. Made a major contribution in improving price request SLAs. Streamlined the commercial process with new system initiatives. Increased the performance of sales staff through increased company and solution awareness. Provided quality deliverables to support the sales effort by creating a Sales Toolkit CD.

Business Development Manager (Tenders) 1999 - 2000
Improved the quality of tender submissions that resulted in securing the largest notebook account in the UK, in addition to one of the Top 10 global clients. Attained timely high quality bid submissions to corporate and government business opportunities. Devised and introduced a centralised system and process. Led a PC Loan Pool outsourcing project with minimal impact to on-going business. Established and implemented an operating plan to meet timescales utilising cross company functions.

Senior Corporate Account Manager 1997 - 1999
Provided effective business development for the Entertainment sector. Increased sales and improved client relationships by direct account management for BBC, Bass and Whitbread plc. Awarded Top 10 sales recognition. Increased new sales starter productivity through enhancement and maintenance of Sales Induction Manual. Implemented and attained ISO9002 accreditation for Sales. Identified key processes and improvements to deliver consistent quality sales procedures. Only PC manufacturer known to attain this accreditation.

Corporate Account Manager 1993 – 1997
Grew new business accounts by pro-active account management. Retained BBC business and development for Entertainment sector sales. Collaborated with Dealer Sales to ensure business targets were consistently met. Awarded Top 10 sales recognition.

Corporate Account Executive 1992 - 1993
Secured new business accounts worth over £1 million per annum. Devised Leisure Sector sales plan to leverage existing sales revenues. Awarded Top 10 sales recognition.

Dealer Sales Executive 1990 - 1992
Built successful channel partnership relationships for a designated portfolio. Increased channel sales awareness of products by training, end user visits and sales incentives.

PREVIOUS CAREER

Progressed to a Systems Engineer supporting S/36 and AS/400 with IBM (2 years) having previously been employed as a Debt Analyst (2 years). Worked as an Industrial Trainee with John Lewis Partnership whilst studying for a degree (1 year). Gained an appreciation for different cultures in taking time to travel the world (7 months).

Education

EDUCATION

Oxford Polytechnic - BA (Hons) Business Studies – majored in Marketing
‘A’ levels – Biology, Geography, Mathematics
‘O’ levels – 8 subjects and CSE French

Skills

Key Skills and Attributes:

Working smarter to leverage incremental business and operational efficiencies
Enthusing and encouraging multi-skilled teams to meet challenging objectives
Establishing and maintaining excellent customer relationships
Delivering projects on time, within specification whilst meeting high quality standards
Attending to detail, minimising risks and increasing profitability
Applying strategic vision, determining direction and achieving realistic goals

TRAINING includes:
Target Account Selling (Siebel)
Miller Heimen SPIN
High Impact Communication Skills
Interpersonal Skills
Sales Management
Project Management, Time Management
Proficient in Microsoft Word, Excel, PowerPoint, Project, Access and Lotus Notes

Languages

English

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