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Interim manager

Work Experience

PROFESSIONAL EXPERIENCE (LAST 10 YEARS)

AtosOrigin / Draka cable company, the Netherlands (2/2007 – 12/2007)
Program manager Draka ISS transition
• The ISS transition program delivered a generic Draka World Wide Infrastructure to DRAKA connecting 84 sites world wide and about 5600 users. The Infrastructure Shared Services, included all WAN connections, basic office automation, storage and SAP hosting services (FMO 1).
• The program included the transition of existing Draka IT services to the new ISS framework.
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Wellantcollege, Houten, the Netherlands (4/2005 – 10/2006)
Interim Director Shared Service Centre
• Successfully led the consolidation of support services, from 29 schools to one shared service centre, with state of the art capabilities on IT services, electronic purchasing, financial control and quality management.
• Increased the efficiency of the overall service operation and developed customer centric operations in doing so. Established critical partnerships with major suppliers.
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Business Objects / Jumbo Supermarkets, Veghel, the Netherlands, (12/2004 – 7/2006)
Program manager BORA (part time)
• Successfully implemented the Business Objects Retail Analytics suite, including build and implementation of a large dedicated data warehouse together with new, state of the art end user business intelligence functionality.
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Vodafone, Maastricht, the Netherlands, (3/2004 – 1/2005)
Management Consultant
• Spearheaded the Connect program (aimed at large scale change) for the Networks and IT organisation of Vodafone NL, and created a foundation for successful outsourcing of network services and IT (about 70% of the IT and Network operation could be outsourced based on the foundation created).
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SNT group, multiple locations in Europe (3/2002 – 3/2004)
Project and program management (multiple transition assignments)
• Responsible for build and/or transition of the services organisations of Telfort, O2, Base (BE) and Capital One (UK). All projects and programs have resulted in successful, long lasting partnerships between SNT and the organisations mentioned above.
• Developed multiple new BPO related service capabilities for SNT in these transitions.
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Escador, multiple locations in Europe and the USA (8/2001 – 3/2002)
CTO (ad interim)
• Directed the consolidation of IT in this professional services company.
• Established critical partnerships with major suppliers (outsourcing).
• Established significant improvements in the TCO and increased the flexibility of the IT cost structure.
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Origin / Fortis Bank, Woerden/Utrecht, the Netherlands (11/1999 – 11/2001)
Management consultant
• After the merger of VSB bank, Mees Pierson bank and Generale bank, Gerard supported the program aimed at merging the three IT departments.
• Increased the capabilities of the organisation to design, manage and cope with large scale change and benefit from economies of scale.
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Origin, multiple locations in Europe (8/1999 – 10/1999)
Business Consultant
• Led a business research assignment into the feasibility of a cross border high level business & IT consulting unit.
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Origin / Digi centre VSB bank, Utrecht/Amsterdam, the Netherlands (10/1998 – 6/1999)
Program & contract management
• Responsible for the delivery contract between Origin and VSB bank
• As a program manager responsible for the delivery of new electronic channels for financial transactional services and related customer services.
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Origin / Elsevier Science, Oxford, United Kingdom (8/1997 – 8/1998)
Projectmanager
• Delivered the over all transition and consolidation of Elsevier Science’s major business application at the time (PTS).
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Education

EDUCATION

Information Management (Masters), (1998)
University of Tilburg (the Netherlands) / Washington State University (US)

Innovation Management, (1995)
University of Amsterdam (the Netherlands, post doc)

Project Management (1990)
In company: Philips

Technical Business Administration (1989)
In company: Philips

Business administration & Information Technology (1987)
University of Groningen (the Netherlands)

Business psychology (1985)
University of Groningen (the Netherlands)

Skills

Gerard (1957) is a highly experienced manager and has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries and fast-paced environments. Strong management and business qualifications with a track record of more than 20 years of hands-on experience in IT related program-, project-, and interim management, outsourcing & transitions, and business intelligence. Proven ability to successfully analyze an organization\'s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

Languages

Dutch, English, German

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