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Business Development Manager

Work Experience

1990-present Modular Technology, Business Development Manager

The company is a branded distributor of PC peripheral products, principally modems and digital+analogue TV/Radio cards. On joining the company, I was responsible for Modular Technology's Technical and Customer Support functions. I report directly to the Managing Director and I am now responsible for all aspects of products covering strategy, development and marketing.

Responsible for

· Global product sourcing, validation and evaluation
· Windows (WHQL) certification of products
· Writing Localised product User Guides and supporting documentation
· Preparing CD with drivers, Windows Installation files and application software
· Developing a PC-based high volume production testing system
· Managing a team of frontline telephone support staff backed up by experienced support engineers
· Maintenance of company IT, including servers, web-site (including design changes) and e-mail
· Managing product introductions through Manufacturing, Support, and Sales departments
· Product pricing, including alternative component sourcing
· Producing promotional material (trade & end-user)
· Packaging design


Previous work experience

1982-1989 Lion Systems Developments Ltd, Atlantic Network Systems, Tricom
This company had several owners (and name changes), my position started as a real-time programmer (in assembler and C) on embedded systems and progressed to a Group Leader with responsibility for many engineers in a multi-disciplined team working on Network Management Systems.

1979-1982 Sunrise Software Ltd.
I formed my own Software contracting company specialising in programming in FORTH on embedded systems for process control, access control and telemetry applications.

1977-1979 Golden River Ltd.
Software and hardware design engineer working on low power telemetry systems for road traffic monitoring, and the water industry.

1975-1977 Transport and Road Research Laboratory (DoE research agency)
Employed as a Scientific Officer working on automated systems for traffic monitoring. I developed algorithms for automatic weighing and classification of vehicles in real-time at motorway speed

Education

BSc HONS Electronic Engineering - Southampton University

Skills

· Graduate IT professional with over 25 years experience

· Extensively broad range of expertise covering Sales, Product Marketing, Far-Eastern Product sourcing, Customer and Technical Support, Programming, PC hardware, Modems, Analogue and Digital TV and radio devices,

· Presentable, reliable and articulate in written and verbal presentations and calm under pressure

· Good understanding of UK/European retail and OEM distribution channels for PC-related and consumer electronics products

· Strong working knowledge of Microsoft Windows Operating Systems (Win-98, 2000 and XP) also MS Office and modem/networking applications.

Consumer Electronics
PCs, modems, TV cards, MP3 players, PC cameras,
Windows-98 Windows-XP
Customer support
Product Marketing
Product evaluation and selection
Localisation
Writing user guides
website design

Languages

English - mother tongue
French - fluent
Spanish - tourist

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