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interim manager / programma manager

Werkervaring interimmanager

April 2001 – januari 2001
SUWI Change organisation
Test- and acceptance manager & programme manager

Job description
Responsible test and acceptance (AO, Support, functionality, ICT-infrastructure and
education) off a large number of information
systems in de social services domain

Responsible for test- and acceptance,
support, change management and
implementation of a large number of IT
systems


September 2000 – February 2000
KPN Qwest
Program manager Traveller

Job description
Responsible for the delivery of the
Traveller service, in that task responsible for
Holistically every thing that needs to be in place to launch the service in. Departments that are involved are Marketing, Product management, Sales, Pre Sales, Post Sales, Provisioning, Finance, Billing, IT operations, IP NOC and Customer Care.

The Traveller service is a international roaming ISP service based on a local connection in 150 country's a total of 7.500 PoP's where delivered.


March 2000 – August 2000
Global One Telecom
Manager Operations
Job description
Global One Communications BV is a global player within the Telco market. Within the operations department a change program has started under the name of GOAL. Within the
change program responsible for changing the
processes, ICT organisation, culture aspects.
In this role also responsible for the
departments Network engineering, customer
operations, field engineering, facility
management, administration, project office,
architecture, service management. And for
all innovation projects within the production
LAN.


December 1998 – February 2000
GAK Nederland
Innovation Manager
Job description
Within the change program for GAK Netherlands responsible for the whole ICT change program, code name Himalaya.
Responsible for administration, office management, quality assurance, quality control, testing, architecture, business
analysis, software development and control, training, service management, service support, and service delivery.

Opleiding interimmanager

Diploma Electronics

Basic Electronics (1989)
Electronic Switches & Components

Ph. D. in philosophy
Masters Degree in religion

Changes and delegation.
active listening, evolution talks, complementing.
self control, controlling meetings, and making decision’s.
the holistic manager, negotiating, dealing with complaints.
The meta message
The control, the warning, saying no, the company culture.
Training Motivation Quality Management
Motivation, de Manager as coach, case studies and he manager of the year.
Dealing with conflicts.

ITIL Essentials (1996)
ITIL Professional Config Management
ITIL Problem Management (1996)
Diploma Service Support (1997) Service manager.

Rabobank / hogeschool Alkmaar

Create your own organisation
Effective management
Strategic management
Teambuilding
Just in time management
Time management
How to recognise “trends”
NLP

Talenkennis interimmanager

Nederlands en Engels

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