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Project Manager / Change management / Marketing / Strategie

Work Experience

WORK EXPERIENCE

NISSAN BENELUX
3/2016 – 10/2016  Strategy & Business Planning Manager
• Budget review
• Strategy preparation & implementation
• Business monitoring
• Governance set-up & implementation

SYNCURA (REAL ESTATE MANAGEMENT)
4/2015 – 9/2015  Business Unit Manager
• General management & Key Account (of major buildings)
• Management of 8 people for the region Brussels – Leuven
• P&L Responsibility

CSM (BAKERY INGREDIENTS)
7/2013 – 9/2014  European Marketing Manager – Marketing department
• Portfolio optimization
• Holistic view development and strategy contribution & deployment into activities
• Lead of project of packaging harmonization – cost efficiency
• Set-up of marketing & communication plans
• Setup and monitoring (KPI’s) of actions in execution of corporate strategy
• Financial monitoring and follow up of portfolio profitability
• Project for simplification & harmonization of portfolio & workflows
• Launch of new products (marketing & business plan)
• Lead of several European Marketing projects
6/2011-6/2013  European Project Manager - Marketing department
• Detecting growth possibilities within Europe for B2B and in collaboration with other European departments (sales, trade marketing)
• Elaboration of projects regarding the launch of new products, based on a marketing plan
• Follow-up of financial results
• Setup and monitoring (KPI’s) of actions in execution of corporate strategy, like actions leading to customer loyalty
• Sustainability projects as RSPO (Roundtable of Sustainable Palm Oil)
• Project for harmonization of workflows linked to Root-to-Market throughout Europe.

BRUSSELS AIRPORT (ZAVENTEM)
7/2010 - 1/2011  Senior Project Manager – Aviation Development
• Set-up and follow-up of projects, namely the organization of the tender procedure for renewal of contracts for ground handling providers, and the project of implementing a new baggage system.
• Recommendations to General management
• Implementing KPI system of quality service levels and its monitoring for ground handling activities
• Designing and implementing procedures in order improve and monitor quality of aeronautical services
• Coordinating and establishment of tender document and contract
• Preparation and organization of guided tours and presentations towards external providers
• Follow-up of aeronautical & airport legislation and consultation/negotiation with concerned aviation authorities (Directoraat Generaal van de Luchtvaart, Regulator)
• Budget establishment and follow-up of projects

VALE INCO (NICKEL PRODUCTION/ NEW CALEDONIA)
8/2008 - 2/2010  Business Analyst –– Nickel Mining Industry, a new industrial project of 5 billion USD based on hydrometallurgical technology.
• Analytical, financial controlling, consolidation & budgeting of the departments of the Plant (Utilities, Leaching, Refinery), Port, Health & Safety and Process Technology
• Cost analysis of consumables (chemicals, power, HFO and other energies)
• Financial modeling of production processes (cash flow analysis): forecasting costs and in order to build a 5 years budget plan in close collaboration with engineers of operations (Process Technology & plant directors) in collaboration with Strategic Planning in order to elaborate NPV, based on a long term projections (30 years). The model will be based on mass-balance ratios and on historical operational information.
• Financial and variance analysis of production costs with reporting to head-quarters (Toronto)
• Financial evaluation of capital expenditure
• Follow-up of operations, legal aspects and analytical cost control of the, on site, Power plant (45 MW on average)

2007-2008  Master of Business Administration (MBA)

GROUPAMA-GAN (INSURANCE/ NEW CALEDONIA)
2002-2007  Marketing & Project Management – Customer and business insurance.
• Strategic Positioning for the Pacific region
• Detection of demands on the local markets
• Organizing and analysis results collected throughout questionnaires
• Development and strategy of new products
• Reporting to headquarters (Paris), result analysis
• Follow-up of commercial and technical activity
• Training of insurance products for internal clients
• Proposing annual total price positioning and execution
• Project Management with a focus on Change management, Process betterment, ICT development (programming and applying software to the needs of internal & external clients):
o Proposal and implementation for betterment and automation of commercial and technical processes, with the objective to reduce Lead-time for the production of insurance with half.
o Development of commercial programs in collaboration with the technical and commercial departments (Customer centric programs). The customer can namely elaborate a tailor made product that meets his needs and budget.
o Proposal of global strategy – defining & executing Marketing strategy and Marketing plan - Detection of needs of external clients through market research & customer satisfaction surveys, analysis of customer satisfaction inquiries,
o Introduction of new insurance products (financial analysis, defining marketing plan, elaboration of technical specifications, elaboration of training plan & program, training, price positioning, communication plan)

FEDERAUTO (BELGIAN AUTOMBILE FEDERATION/ BRUSSELS)
1999 – 2001  Legal and tax consultant
• Legal and tax consulting to franchisers, repairers, importers and manufacturers of automobile parts.
• Secretary of the Franchise Board of General Motors Belgium

EULER -TRADE INSURANCE (ALLIANZ / BRUSSELS)
1997 - 1999  Risk Monitoring Delegate - Credit Insurance– Business Risk Department.
• Financial analysis: Studying and monitoring the solvency and profitability of companies in collaboration with financial institutions (on the bases of financial and fiscal data).
• Studying and analysing legal evolutions concerning credit insurance.
• According credit-ratings based on financial strength of companies
1996 – 1997  Customer Service Officer – Credit Insurance– Commercial Department
• Application and follow-up of the credit insurance policies by contracting companies.

LEGAL PRACTICE
1996  Lawyer (trainee) - practice De Neve-Uylebroeck, Belgium –

QUALIFICATION

PROFESSIONAL TRAINING
2011 PMI – Project Management
2006 Marketing Seminary for managers (directed by HEC Paris- Promosud)
2004 How to lead a meeting (IFC DEMOS)
How to train personnel (IFC DEMOS)
DIPLOMAS
2008 MBA (Finance/Marketing) at Macquarie Graduate School of Management (Sydney, Australia):
Strategic Management – Operations Management (Supply Chain, Lean Management, etc.) – Marketing Management – Strategic Marketing - Strategic Finance – Economic Context of Management – Organisational Behaviour – Information & Decision Analysis – Accounting for Management – Corporate Acquisitions – Foundations of Management Thought – Business Performance Measurement – Human Resources Management – Financial Management – Managerial Self-Development – New Enterprise Management
2001 Accounting - CCI, Noumea
1996 Master of Law – Commercial and Financial orientation, University of Ghent,
Belgium

LANGUAGES SPOKEN

Dutch: mother tongue French: fluent
English: fluent German: basic

PUBLICATIONS

“TVA dans le secteur automobile” – Tax legislation in the automotive sector

SKILLS

Excel, Word, Microsoft Project, Access, Indesign, Dreamweaver, PowerPoint, Outlook.

Education

Master in Law & MBA (MGSM - Sydney)

Skills

Project Management
Change management
Process enhancement
Strategy preparation / Implementation
Business development monitoring (KPI's, CSF, etc)
Marketing plan & Startegic marketing
Corporate strategy
Budget reviews & forecasts

Languages

Nederlands, Engels, Frans

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