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C&B executive/expert/HR Director/HR Manager

Work Experience

Personal profile

I am an experienced (HR) professional, capable of translating issues from a board perspective into efficient, pragmatic and effective solutions, thereby successfully meeting business needs. I have significant experience operating in the business, consultancy, projects and management roles in (international) corporate environments, commercial and non-profit.
I am highly analytical, result oriented, self-starting. I work structured and plan/fact based, creating teams that are successful. I have an independent mind and capable to devise creative solutions in apparently lost positions. Seasoned negotiator in relation to trade unions, works council, third parties.
My best performance is reached within a complex environment where results need to be delivered under high pressure. Familiar with discussions on board level.

Change and variety are important for me. I have a broad experience in designing and successfully implementing major changes. I perform at top level when I am able to act independently, and I am challenged on my ability to solve problems and on my pragmatic attitude.

I am result oriented, honest, enthusiastic, stress resistant, decisive, critical and consistent. I am cheerful and I have an optimistic view on life. I am a networker, very capable in building relationships. I am at my best within a complex environment where results need to be delivered under pressure.

I aspire to (international) assignments close to my experience: HR director/manager, C&B, Industrial and Employee Relations, Talent/Performance management, (HR) outsourcing, divestment (Tupe), restructuring, HR projects, New Way of Working, contingency planning, payroll, HR Services, BPO.



 
EXPIERENCE




Period

Jan 2013- Jan 2014
Employer CGI (former Logica); 4000 fte , 430 mln revenue

Role Director HR a.i. (self employed)
Responsibilities ICT
Responsible for HR-domain in an international context, implementing CGI HR strategy in NL. Three C&B projects (e.g. harmonization of Logica package towards CGI), and a specific BPO (commercial & HR) assignment. Reporting to North & Eastern VP HR for HR domain and to CEO regarding BPO assignment. Negotiated massive change in labour condititions on a cost neutral base, but with a large uplift in productivity (+7%). Implemented talent/performance management, employee satisfaction survey. Introduced a innovative mobility policy. Restarted the recruitment engine. I was able to get Strategic Resource Management as a topic on agenda of the management team.


Period July 2011 Dec 2012
Employer KPN , 20.000 fte , 12 bln

Role Vice President C&B
Responsibilities Telco & ICT
Corporate role. Overall responsible for all C&B domains, related to 20.000 heads, 2 CLAs and Social Plans, in two different environments (ICT and Telco), also several terms & conditions plans for Xs4All, Telfort, KPN Contact Center, Call2 etc. (management-)Incentive plans, pension schemes. Reporting to Global VP HR.

Achievements:
- Several Collective Labor Agreements and Social Plans with trade unions, including principal agreement for KPN Group (integrated Collective Labor Agreement, Pension scheme , Social Plan)
- Several outsourcing and offshoring deals (from C&B and Industrial/Employee relations perspective)
- Conversion of 2000 fte from KPN Corporate market towards KPN Telco
- Creating new integrated (Telco and ICT) C&B team and governance model (incl. CLA negotiation team)
- Harmonization of labor conditions in several occasions
- Member of Steering Committee Green , activities related to Corporate Social Responsibility from a C&B perspective (mobility, CO2 reduction on car fleet)
- Implementation of expat policy






Period Jan 2009 June 2011
Employer KPN Corporate Market
Getronics BV 13.000-9000 fte, 2,0 bln.

Role Director Strategy & Innovation, also deputy Global Vice President Human Resources
Responsibilities ICT
Reporting to Global Vice President. Responsible for:
- Global C&B domain, including Management, sales and regular incentive plans , car fleet, pension schemes etc
- (Global) HR Projects (incl. SAP HR projects)
- (Global) HR Communication
- HR Outsourcing
- Divestments
- Introduction of Talent management, in alignment with enhanced performance management
- Relation with Works Council(s) and Trade Unions
- Global C&B and IR/ER related to restructuring

Achievements:
- Several Collective Labor Agreements and Social Plans with trade unions,
- Divestment of international portfolio from HR/C&B/IR/ER perspective (12 countries)
- Integration of 3000 former KPN fte within KPN
- C&B alignment on the New Way of Working, (40% savings on infrastructure, mobility etc.)
- Above 20 outsourcing and offshoring deals
- Global implementation of Corporate frameworks on Management, Sales and Local Incentive plans (LATAM, APAC and Europe)
- Global implementation of HR policies (e.g. global mobility policy)
- Enhanced global performance management
- Introduction of talent management
- Savings of euro 10 mio (fleet, leave, internal mobility)
- Support of all global restructuring plans
- Creating contingency plans from C&B perspective
- Implementation of Governance model C&B-HR-Business-execution
- Setup of flawless global HR Communication
- Integration of all staff above CLA level towards KPN-package


Period 2004 2008
Employer Getronics BV 15.000 fte; 2,3 bln
Role C&B Manager
Responsibilities ICT
Reporting to VP HR NL. Responsible for all (NL) C&B domains, including MIP, sales incentive Plans, regular incentive plans, car fleet, pension schemes etc. on NL level.

Achievements:
- Several Collective Labor Agreements and Social Plans with trade unions
- Integration Collective Labor Agreements of Getronics and PinkRoccade (both approx 5000 fte)
- Transformation of 5000 FTE from a DB (PinkRoccade) towards a DC (Getronics) Pension scheme(major savings on balance sheet and P/L)
- Several successful contingency plans (including negotiations with works council)
- Implementation of Hay job role system
- Support of major restructuring plans
- Period of 3 months on assignment in UK, supporting the local management in development and implementation of job role and remuneration system


Period 2001 2004
Employer Getronics Business Solutions BV
Role Business Unit Director
Responsibilities Reporting to CEO Getronics Business Solutions. P/L responsible for euro 32 mio, 150 fte. Body shopping and Projects, on Microsoft domain and QA.
Member of MT Getronics Business Solutions.

Achievements:

- On target EBITDA
- Restructuring of unit in economic decline
- Established golden partnership with Microsoft
- First major project in the Netherlands with new Microsoft development software



Period June 2000 Dec 2000
Employer Getronics Consulting BV
Role Managing Consultant
Responsibilities Management of 20 billable consultants/ 50% own billabiliy

Achievements:

- On target billability of consultants
- Overscore on own target



Period Jan 2000 June 2000
Employer Getronics Consulting BV
Role Senior Consultant
Responsibilities Project manager for several IT projects in financial domain (Fortis, ABNAMRO), billable consultant. All projects completed successful, with gross margin on average of 35%. Overachievement on own billabilty rate.






Period 1997 2000
Employer Ministry of Defence, Central Staff
Role Head of Department Payroll
Responsibilities Responsible for pay rolling 80.000 fte. Contract management of external (e.g. CMG) and internal suppliers. Reporting to Secretary-General.

Achievements:
- Cost reduction of 60%
- ISO 9002 certification
- Flawless operations in development of new software, maintenance, execution



Period 1990 1996
Employer Ministry of Defense, Central Staff
Role
Responsibilities Project manager of development of new salary system (project leader Implementation)
Reporting to Director-General of Ministry. Manager of 130 FTE, consisting of new and current organization.

Achievements:
- Successfully implemented the new system, all criteria achieved
- Training of above 1000 administrators, IC, Controllers, etc.
- Conversion of historical data (30 months)
- Negotiations with unions regarding lay off of redundant staff



Period 1982 1989
Employer Ministry of Defence, Central Staff
Role
Responsibilities Head of Department C&B (incl. international)
In succession junior policy maker, medior, senior, head of department


EDUCATION AND QUALIFICATIONS

University Basisdoctoraal Dutch Law
1985
Atheneum Completed
1979

HAVO
Completed 1977
Financial managment De Baak 2000
Post doc Dynamic Goverment management
De Baak 1998
Consultative Selling Completed 2003

Skills negotiations completed 2006

Education

Zie CV

Skills

C&B, Labor relations, restructuring, performance management, HR generalist

Languages

Dutch, English

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