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export and supply chain manager/director (NL)

Work Experience

2. INTERIM and CONSULTANCY


1. StarT-Plus JSC , Vologda, Russian Federation

period: January – March 2005
project: consultancy: company mission and marketing strategy

StarT- Plus is producer and marketeer of natural drinking water from an original Vologda source. Company has started in 1993 and employs 230 people. Distribution mainly in the Northern regions of the Russian Federation and in Moscow.

Main items of the project are the development of the strategy of the company and the marketing strategy. Further the division of the sales function and the marketing function has been implemented. The brand positioning and the price positioning have been developed and the middle long term plan for implementation of the change is made and agreed upon. The strategy of the distribution and the sales network has been developed and the implementation planned.


2. Dutch Company, the Netherlands

Company has required anonymity.

period: August – December 2004
project: interim: Director International Supply Chain

Mandate to build an alert and effective Export Office. Introduction of Collaborative Planning with the major customers in the world and implementation of a system of Rolling Forecast for the benefit of Production. Introduction and implementation of an Order Fulfilment System and of a Customer Relation Management System.
Hiring and training of staff. Selection and training of the manager of the new department.

3. Sabbatical half year

period: January – July 2004

Used this time to recharge the battery. Followed courses and lectures at the universities and had discussions with former peers and selected software suppliers about Logistics and Supply Chain.
Main items:
• Category Management
• Efficient Consumer Response
• Supply Chain Management
• Customer Relation Management
• Communities in Logistics
• Demand Activated Manufacturing Architecture
• Activity Based Costing and Management


2. JOB EXPERIENCE


1. Bols Royal Distilleries (in 1989 Bols took over the distilled activities from Heineken)


1.1 Bols Distilleries BV (part of Rémy-Cointreau, Paris, France)

period: 2001 - 2003
job title: Co-ordinator Supply Chain
location: Zoetermeer
1) In 2001 Bols went into a joint venture with two main Dutch competitors in order to merge their production units into one plant (the former Bols plant). On behalf of Bols I acted as the co-ordinator with the new production unit (i.e. Avandis C.V.) being responsible for sales prognosis, production planning, order flows and deliveries, stock management. Negotiating and harmonising both with the Production and the two other Partners
2) Project manager or acting member of several Committees and Working Groups in France (Paris and Angers). The groups were responsible for harmonising and unifying the Supply Chain of all companies within Rémy-Cointreau (France, Poland, Netherlands and Greece) with the customers. I was responsible for the Bols side including Metaxa Greece.
3) Responsible for the transfer of the activities of the Bols Export Sales Prognosis and Customer Service from the Netherlands to France (Angers). This project has come to an end successfully November 2003.

numbers: 3 million cases and 452 Stock Keeping Units for shipping
3.600 orders and 16.000 order lines
logistic performance improved from starting 76 % and less to 96 % (average last 6 months)
stocks reduced from average 750.000 to average 375.000 cases a month



1.2 Bols International BV Export & Licences

period: 1989 - 2001
job title: Logistics Manager
location: 1) Hendrik Ido Ambacht, 2) Nieuw Vennep, 3) Zoetermeer


Member of the management team and responsible for the Supply Chain: sales prognosis and forecasting. order fulfilment, invoicing and collecting (including Letters of Credit) and customer service; including procedures with customers and software. Introduced Effective Consumer Response and Collaborative Planning Forecasting and Replenishment with the top ten customers. Implemented with the Bols Production Unit ‘Activity Based Cost Management’.

Responsible for the logistics of new product introductions, including the legal aspects of the packaging.

Responsible for the order/delivery flow with the production facilities in Holland, Greece, Germany and Italy.

numbers: Shipments from the Netherlands 2.1 million cases, from Greece 620.00 cases, from Germany 150.000 cases and from Italy 500.000 cases
620 Stock Keeping Units for shipping; 6.000 orders, 32.000 order lines
logistic performance 98% + for the last three years.

Reduction of stocks at Bols and the 10 importers together from average 4.2 months to 1.8 month.
Started in 1989 with 14 people and closed with 5 people by means of further automation, the replenishments programs and the outsourcing of the shipping group.

Several projects as project manager with customers and internally, amongst others the selection and introducing of new software with a budget of ca € 2 million.

Time used for travelling mostly within Europe average 4 months a year.



2. Heineken Breweries

2.1 Bokma & Coebergh Distilleries

Period: 1986 - 1989
job title: Export Manager
location: Zoetermeer


2.2 Duncan, Gilbey & Matheson Ltd

period: 1982 - 1986
job title: Commercial Manager
location: London


2.3 Heineken Export

period: 1978 - 1982
job title: Export Marketing Manager
location: Amsterdam

responsibilities of the three jobs were alike

1) Responsible for the export of distilled products produced by the distilleries of the Heineken Group.
2) Responsible for local sales in Belgium: one sales manager and two salesmen.
3) Marketing plans for the five main exports markets in joint co-operation with the agents, and the execution thereof.
4) New product development and introductions in selected export markets.

numbers: average 450.000 cases predominantly Genever in Northwest Europe and Schnapps to West Africa. Genevers in the top segment of the speciality distilled market; three major product developments and market introductions: in USA, UK and Germany. Budgets of the projects were ca € 2.5million (US), ca € 500K. (UK) and ca € 250K (Germany).

2.4 Alliance Vinicole BV

period: 1976 - 1978
job title: Manager
location: Rotterdam

Marketing and sales of wines by means of direct marketing (pilot case)

numbers: activity had made a start in 1975 with 500 buying addresses. When I sold the activity we had over 7.000 buying addresses, but could not create the required return of investment. Moreover, activity did not fit in the Company Policy as later formulated.

2.5 Corporate Management Development

period: 1974 - 1976
job title: consultant/trainer
location: Amsterdam

Workshops for managers re analysis of operating procedures, work flows, co-operation and motivation: start of processes of (more) participation.


numbers: 210 outhouse sessions of 2 days including evening programs with each time three levels of managers (hierarchical triangles) and more than 360 in-house sessions.


3. Other employment in the period: 1969 – 1974

1) Kortjacht BV (Rotterdam) as a salesman; first job experience and ‘in the field’
2) Bureau Wing Easton (Zeist) as a (junior) consultant sales and personnel organisation, second job, but ‘behind the desk’
3) Planaprint BV (Amsterdam), printers of technical literature for the industry, as deputy director responsible for production (translations, exploded view drawings and printing) and personnel (60 people). First job as manager.

Education

3. EDUCATION

Gymnasium I.C. Venray 1954 - 1957
Nicolaas Lyceum Amsterdam 1957 - 1961 Alpha (humaniora) diploma
University of Amsterdam 1963 - 1965 Law bachelor
University of Amsterdam 1965 - 1968 Philosophy bachelor
Erasmus University Rotterdam 1968 Economics capita selecta


4. SPECIAL COURSES

Heineken Management Course 1974
Stichting ‘De Baak’ 1975 Seminar Management Development
Stichting ‘De Baak’ 1976 Finance for non-Financials
B.O.S.N.O. 1976/77 ‘Project course’ with other companies
IMEDE Lausanne 1978 Marketing Management Seminar
IMEDE Lausanne 1981 Strategic Marketing Seminar

Skills

A gaol oriented manager using the brains and skills of the people available for the job. International experience and success in changes owing to the effects of take-overs and moving partners in different countries. Focus is on implementation of collaborative planning and replenishment in the supply chain in export and import including activity based cost management. Specialist in bridging cultural differences and attitudes. A good communicator.
Wide international experience including residential period in the U.K.

Languages

Dutch mothertongue
English good
German good
French reading good, speaking fair

Other

5. OTHER EXPERIENCE

1) Secretary of West African Shippers Association (WAVA) later Netherlands – African Business Council (NCH), 1990-2001
2) President of the Union of Higher Employees Bols Royal Distilleries, amongst others responsible for negotiating with the Board the yearly collective contract, 1992 – 2001
3) Member of the Municipal Council, sphere and responsibility environmental planning and quality, economic affairs, 1998-2002.
4) President Students Club ‘Akhnaton’ Amsterdam 1964 – 1965
5) Royal Dutch Army 1961 – 1963 NCO Cavalry
6) Active member of the European Movement 1958-1968

6. INTERESTS AND ACTIVITIES

- reading, special interest history
- classic music, active piano and passive vinyl and cd
- horses, hacking and long distance and walking the dogs
- model trains (9mm)
- trekking in the Austrian Alps in summer time.

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