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Senior Manager ICT

Work Experience

PERSONAL SKILLS
Leadership and teamplayer;
Innovator and implementer;
Strategist and achiever;
Serious with fun.

PROFESSIONAL EXPERIENCE (REVERSED ORDER)
Years Note Function
2010 – ongoing 1) Director Customer Center @ Atos Origin
2006 – 2009 2) Director Strategic Outsourcing Western Europe @ HP
2005 – 2006 3) Country Manager Strategic Outsourcing Services @ HP
2002 – 2005 4) Global Services Principal @ HP
1998 – 2002 5) International Client Director Outsourcing Compaq Computer BV
1997 – ongoing 6) Owner of Consult
1986 - 1997 7) Strategic Planning and BU Manager IMS Health, The Hague.

1) Responsible for contract extension, upselling and leading the customer unit which delivers data center, mail & messaging, file & print services to ING worldwide with 300+ employees and crisis management at Akzo Nobel.

2) Responsible for leading complex international outsourcing opportunities and direct leading and coaching of 14 business development and engagement managers in Norway, Sweden, Finland, Denmark and the Netherlands, Indirect leading the pursuit teams of the direct reports constituting out of solution architects, lawyers, accountants and human resource specialists of in total over 140 people. Direct Involved in opportunities at IKEA HQ Sweden, ministerie Landbouw, Natuurbehoud en Visserij, Metso Finland, JTI Switzerland and European Union Belgium.

3) Responsible to revive Managed Services (Outsourcing) in the Netherlands, 3 opportunites in 6 months directed to the end phase of the bid, 100% score at Gasunie, Rijkswaterstaat, Ordina, which more than doubled the outsourcing annual revenue in the Netherlands. Directly managed the sales, delivery and profit and loss for the Dutch Managed Services division. Number of direct reports 12, virtual team members over 110;

4) HP and Compaq merged, responsible for all services selling, roll-out and p&l of large international deals specific to Royal Dutch Shell involving multi-country, multi sourcing, complex ICT services contracts. Roll-out of workplace related services in 140 countries, back-office services in over 100 countries and data center services in 80 countries.

5) Responsible for selling, roll-out and profit and loss of large international outsourcing contracts, involving business critical applications (ERP) and heavily downsizing companies.
- BaaN: managed the support for Baan”s indirect market in EMEA and secured Compaq’sposition throughout BaaN’s fall during 2001;
- Fuji: 10 year outsourcing contract;
- Lucent Technology: European, Middle East and Africa outsourcing contract for 12,000 seats, 22 countries;

6) Management Advice, Simulation Training (CBT) and Research Company

7) Responsible for the development and marketing of projects of the primary strategic importance for IMS: to launch a value added service to the industry for improved effort-result analyses and highly competitive analyses, based on information collected from a pharmacies, hospitals and general practioners and produced on a state-of-the-art production system (IBM SP2, Oracle). Developed re-organisation programs (right & down-sizing, portfolio management) of the IMS operation and perform research & development for new IT products and services to enable future growth for IMS. From 1988 to 1994 Business Unit manager. Developed the unit from scratch, products and organisation to set up in other countries around the globe within IMS Health.

Education

1970 – 1973 HAVO (=High School) (Dutch, English, History, Chemistry, Mathematics, Physics).
1973 - 1977 Academy of Physical Education.
1978 - 1979 Post Academic Physical Remedial Teaching.

SUMMARY OF QUALIFICATIONS
Marketing Nima -A (basic) and Nima-B (advanced) @ ISW.
System 500 Pharmaceutical Sales Management @ IMS.
System 700 Forecasting Pharmaceutical Industry @ IMS.
System 100 Marketing Ethical Pharmaceuticals @ IMS.
Pharmaceutical Business Administration @ Hank Schut.
Effective Management Leadership @ Louis Allen.
The Change Leader @ Dun & Bradstreet.
NLP Practioner, Master and Train the Trainer @ Commpetent and NTI NLP

Skills

Change Leader;
Strategic thinker with an outstanding business acumen and commercial insight
Key and corporate account management;
Ability to understand, design and deliver complex solutions effectively motivating diverse teams.
Training and Coaching.

Languages

English fluent
German good
French reasonable

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