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IT Director

Work Experience

Group Head of IT Infrastructure RICHEMONT INTERNATIONAL (Cartier, Alfred Dunhill, 19 luxury brands) Oct 00 - Jul 01

Developed business model/TOR for Group IT Infrastructure to service the brands.
Negotiated €10m Equant group network and value-added services contract.
Defined group-wide standards for common desktop, security, network and email.
Arranged Microsoft and Lotus Enterprise software licensing agreements.
Travelled Europe extensively co-ordinating all brand IT infrastructure projects.
Compaq, AS/400, NT, Unix, MS Exchange, MS Outlook, Oracle, Lotus Notes.

Head of Infrastructure & Production Services COUTTS GROUP IT Feb 00 - Aug 00

Provided 24x7 global support for Internet banking and investment applications.
Supported 4,500 network nodes across 100+ global locations.
Managed team of 167 infrastructure and production services staff.
Identified cost savings of £4million from within a budget of £29 million.
Defined outsourcing strategy and conducted supplier evaluation.
Dec/Vax, Dec/Alpha, Sun/Solaris, IBM/AIX, AS400, Compaq, Netfinity, TCP/IP.

Head of IS Services FINANCIAL SERVICES AUTHORITY May 99 - Feb 00

Consolidated nine financial regulators IT operations departments into one.
Established precise job rolls for 50 operations staff bought together by the merger.
Managed operations, desktop, networks, technical support and telephony groups.
Reconfigured 2000+ desktop PCs to operate a standard set of products.
Introduced ITIL processes to stabilise and measure service availability at 99.8%.
Sun/Solaris, Dec/Vax, Compaq/NT, Burroughs/CTOS, Novell, TCP/IP.

Infrastructure Manager J. SAINSBURY Oct 98 - Apr 99

Stabilised creaking technical infrastructure ahead of crucial Christmas ’98 trading.
Managed implementation of Sainsbury’s ‘Orderline’ Internet shopping service.
Acted as technical design authority for all new projects and steering groups.
Directed 100+ staff supporting mainframe, mid-range, store and Internet systems.
Managed £20 million infrastructure budget.
IBM Y86, R76, 9X2, OS/390, CICS/DB2, HP Netservers, HPUX, TCP/IP.

Senior Project Manager HEWLETT-PACKARD Jan 96 - Oct 98

Prepared response to ITT to develop a managed Lotus Notes hub service for BT.
Negotiated £7m managed services contract to host Lotus Notes for BT customers.
Developed the ‘BT Network for Lotus Notes’ supporting 2000 global customers.
Retained full P& L responsibility for project development and operation.
Managed team of 40 technical architects, network specialists and Notes engineers.
25 x HP servers, Windows NT, HPUX, TCP/IP, Lotus Notes, InterNotes, Domino.

Service Manager SEQUENT COMPUTER SYSTEMS May 94 - Dec 95

Directed on-site 24x7 outsourced managed service for Lombard North Central.
Assembled technical support, DBA, network and operations teams from scratch.
Installed UK’s largest Sequent configuration of 14 processors arranged in clusters.
Implemented service level agreements between Lombard end-users and Sequent.
Designed and implemented dual data centre disaster/recovery solution.
14 x Sequent 5000/SE60, DYNIX, Redbox, Oracle, TCP/IP, BMC-Patrol.

IT Director COMAG MAGAZINE MARKETING May 93 - May 94

Invigorated stale IT department by employing latest IT technology and methods.
Demystified the spell of IT through newsletters and presentations to the business.
Outsourced development of a £1.4 million e-business sales force laptop system.
Implemented EDI to accept magazine returns claims from the wholesale trade.
Restructured a growing department of 25 staff and contractors.
IBM 9121, IBM 6150, Sequent 2000/250, Novell PC network, VM/ESA, DYNIX.

Technical Manager BRITISH AIRWAYS Feb 92 - May 93
Technical Manager B. & W. BUILDING SOCIETY Aug 91 - Feb 92
Systems Programmer GILLETTE (UK) LTD Nov 90 - Aug 91
Data Centre Manager MEMOREX TELEX Oct 88 - Nov 90
Systems Programmer MIDLAND BANK May 87 - Oct 88

Permanent appointments

Technical Director CANAAN COMPUTERS (IBM PCM) Sep 86 - May 87
Software Manager SAFEWAY SUPERMARKETS Apr 84 - Sep 86
DP Manager HONDA (UK) LTD. Apr 83 - Apr 84
Technical Manager TAYLOR WOODROW Jan 75 - Apr 83
COBOL programmer EATON LTD. Jun 71 - Jan 75
Operator/shift leader TEMPO COMPUTER SERVICES Jun 70 - Jun 71

Education

Education 1964-70 Walpole Grammar School, London. 10 ‘O’ levels, 3 ‘A’ levels.

Skills

Experienced manager of change, able to craft individual solutions from scratch. Strong man-manager, mentor and team builder. Comfortable dealing at board, business or technical levels. Equally skilled in project and service management. Author of IT strategy plans, business plans, proposals, ITTs, SLAs, contracts. Effective negotiator, budget and P&L manager. Skilled in working with diverse international cultures. Large number of contacts retained within the IT industry.

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