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Business Manager/Consultant

Work Experience

Amplexor NV, Holsbeek, March 2003 – October 2003
Sales Consultancy project
Turnover Q2 & Q3 2003: € 500.000

- Development and execution of a sales and marketing strategy including targets and objectives in line with the company’s vision.
- Management of the company’s sales activities, negotiation with prospects, clients and project partners.
- Company positioning and communication.

Accomplishments:
- CRM tool implementation resulting in a database of 1.500 contacts. Centralisation and structuring of all project, contract and customer data.
- Prospect profiling and segmented market approach in accordance with the company’s major strengths.
- Development of a partnership network for mutual marketing activities and joint project approach aimed larger and more profitable projects.
- Optimisation of customer relationships, project opportunities and turnover.


01-soft NV, Hasselt, Belgium, September 2000- December 2002
Chief Executive Officer, CEO, Founding shareholder
Break-even after 3 months and a turnover of € 1,7 MIO in the first 2 years.

- Founding a new company: business plans, raising capital, legal structure, selection and recruitment, company housing, equipment and contracts.
- Defining and fine-tuning the company’s strategic mission.
- Developing internal business, marketing and communication tools.
- Human resources management.
- Financial management: budget control, set-up of monthly financial reporting.
- International sales and contract negotiations at executive level.
- Project management (from budget control to customers’ satisfaction).
- Adapting business models, turn-around concepts, business plans and fund raising.

Accomplishments:
- Successfully building 01-soft from scratch to a well-balanced and motivated engineering group (9 engineers) specialised in Content Distribution Management for Narrow Casting,
- Development of Command Software: a generic, flexible, effective and open Narrow Casting solution.
- Changing the company from a project-driven to a license-based business with results in the B2B Communication market and Digital Cinema.
- Implementation of a competence-based job description, career planning and evaluation model for employees.
- Definition and approval of an SME-innovation project (Institute for Promotion of Innovation by Science and Technology in Flanders, project value € 500 K, subsidy € 200 K.
The economic situation in the Telecom, Multimedia and Communication sectors has changed dramatically over the last year. This has significantly reduced opportunities for new and innovating concepts. With the bankruptcy of major targeted customer Kirch Media (Germany) and the poor financial shape of Deutsche Telekom (Germany), the most important existing and planned projects vanished. Survival conditions of 01-soft evaporated and the company’s activities had to be terminated by end December 2002.


PIMC NV, Diepenbeek, Belgium, March 1997-August 2000
Marketing & Sales Manager,Director, Shareholder via MBO participation
The company restarted successfully and grew from 40 to 100 employees with a turnover increase from € 2,6 MIO to € 6 MIO/year.

- Member of the Management Team and Board of Directors from the start of the company through a management buy-out from Philips.
- Defining business and strategic plans.
- Developing Marketing, Sales & Communication Activities from scratch; building PIMC from an internal-customer oriented department to an external-customer driven business.
- Creating and coordinating a sales team for Multimedia and DVD sales in the Benelux, Germany, France and the UK.
- International sales and contract negotiations at executive level.
- Product portfolio: Multimedia communication products, such as CD-I, CD-ROM, Website, DVD, hybrid applications; and engineering and multimedia testing services.
- Multimedia project management, including budget control and customer satisfaction.

Accomplishments:
-In the UK and Germany, PIMC obtained a significant market share for DVD with a turnover exceeding € 1,5 MIO/year.
- Creating and implementing successful multimedia communication tools for customers including Philips N.V., Akzo Nobel, UCB Pharma, Cera, Flemish Government, King Baudouin Foundation, Alcatel, KB (Rhône Poulenc).
- Sales and project management for engineering projects: IMEC, Philips, Community Media, Banksys, and others.
- Implementation of an IS0 9001 quality model certified by BVQI.


Philips NV, Brussels, Belgium, March 1986-February 1997
Manager Professional Multimedia Projects (1996-97)
Account Manager Multimedia Software distribution (1994-95)
Marketing Manager CD-ROM/CD-Recorder (1993-94)
Manager Educational Group (1986-92)

- Marketing & Sales of professional CD-I communication projects in the Belgian market.
- Project management and concept definition for CD-I communication titles.
- Account Manager for the distribution of CD-I & CD-ROM software titles in Belgium, introducing multimedia in bookstores, games stores, music stores and supermarkets. Yearly turnover of € 2,5 MIO.
- Consultancy & promotion for CD-I as a professional B2B communication medium.
- Belgian marketing launch for CD-Recorder + distribution of CD-ROM readers in Belgium.
- Implementing the Philips strategy to create a younger company image in the educational sector.
- Special sales and promotion of innovative products in the educational sector.

Accomplishments:
- Project management, sales and follow-up for multimedia communication projects, clients including Brantano: kiosks in 200 shops (€ 300 K), Pharmacist: 200 info kiosks (€ 200 K), Agfa-Gevaert: 150 systems for a medical communication project (€ 175 K).
- Introduction of CD-I as an educational medium the secondary schools (50% market share)
- Concept creation and production of CD-I titles for companies and government institutions.
- Turning Philips PCs into the Belgian market leader for the educational sector (Year turnover up to € 3,6 MIO).

University of Leuven, Belgium, September 1985-February 1986
Research trainee

Project preparation for research on SPOT Satellite data, observation satellite to be launched with the capability of mirror inclination for altimetry.

Education

- 1985 Master in Science, University of Leuven (Licentiaat in de wetenschappen)
- 1986 Educational degree, University of Leuven (Geaggregeerde voor het middelbaar onderwijs)
- 1986-97 Communication, sales, marketing and team leader courses at Philips N.V.

Skills

Business Unit/SME manager
Project manager
Team builder & leader
Communicator
A born organiser and motivator
Technical skilled Problem solver
Decision maker
Interface between business needs and IT solutions.
On- and off-line e-communication expert
Broadband and satellite multicast professional
Start-up and turnaround manager
New technology product launcher
Sales team manager and coacher
Project opportunity detector
Contract negotiator
Microsoft Office skilled

Languages

Dutch(native)
English (fluently written and spoken; proven negotiation skills)
French (fluently spoken; moderate writing skills; proven negotiation skills)
German (fluently spoken; moderate writing skills; proven negotiation skills)

Other

Business Manager with a career that spans 18 years of development, marketing and sales in the IT, multimedia and communication market. In the last 6 years, focused on Enterprise Content Management and on B2B and B2C e Communication products using latest technologies: web services, online & offline hybrid systems and ISDN, DSL, LAN & satellite networks.

A manager with a track of record in all aspects of start-up companies: business plans, turn-around concepts and financing issues. Experienced in business development, marketing, international trade and coordinating the implementation of customer-specific services and products.

A natural team builder and communicator, strong in decision making and crisis management. A technically skilled problem solver. A driven initiator with excellent analytical, strategic, organisational, negotiation and communication skills.

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