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Interim Manager

Work Experience

Working with an early-stage consulting firm on strategy definition, performance improvement, organisational behaviour and coaching within the partner group

Arthur D. Little, London
January to November 2001
Strategy Consultant

As a founder member of the eBusiness Practice, co-developed the product portfolio and the formulation of the practice strategy. Facilitated Business Development workshops with key industry contacts to win new business

Case Manager working with a major Cable TV operator in the UK. In addition to managing the junior case team, this work involved a strategic analysis of terrestrial competitors to build a compelling argument for tighter regulation. Scope included a review of regulatory, content and legal issues, financial modelling and running regular senior client workshops to plan a vision and strategy for the future

Working as a core team member developing an approach to eGovernance and eBusiness strategy for a leading UK shipping company. This involved work to form an ADL eGovernance methodology and leadership coaching to gain alignment of main board

Lead Consultant working with a major oil company on reservoir and commercial strategy. This included interviewing all geophysics and production staff, undertaking quantitative and qualitative analysis, outlining performance improvement metrics and managing the aspects of change associated with the recommendations

Lead Consultant devising a sales document and financial model for the executive board of a major investment bank. The objective was to analyse the internal benefits and gain senior buy-in for a large-scale innovation programme

Sole responsibility for devising the ADL UK eLearning strategy working with the global eBusiness practice, including the development of external alliances, methodology and client workshops

Guinness Limited (Diageo plc), London
April to December 2000
Director – Business Development, GuinnessWorldRecords.com

Successful conception and rapid implementation of the entire commercial strategy and business plan for Diageo’s first Internet start-up company

Negotiated partnerships at a senior level with global portals, investors, technology providers and media sellers in the US and the UK

Devised and implemented the launch marketing plan
Managed the achievement of more than 1 million unique users per month within 2 months of launch

As part of the senior management team, facilitated the cultural integration of the online unit with the existing offline business

Guinness Great Britain (Diageo plc), London
March 1999 to March 2000
Business Account Manager, Retail

Sole responsibility for the sales, marketing, distribution and financial aspects of trade with UK grocery customers with combined turnover in excess of £15 million

Launched and managed a large-scale category management project with a major high street multiple

Managed a team of 50 Sales Representatives across the UK
Devised and facilitated a programme of workshops on Emotional Intelligence across all teams in Guinness Great Britain

Selected for a 3-month secondment to Guinness Global Strategy to write and deliver strategy and commercial workshops across Asia Pacific markets

One of the few people to be consistently rated “high potential” on performance reviews


Guinness Great Britain (Diageo plc), London
September 1997 to February 1999
Regional Account Manager, Convenience

Achieved double digit growth in major UK convenience retail accounts

Launched Guinness’ first convenience category management project including space trials, Inf*act EPOS analysis and profitability modelling

Sole responsibility for the project management of a successful national chiller trial from business plan to implementation


British Steel plc, Corby, UK
January to August 1997
Sales and Project Co-ordinator, International Project Pipelines

Project management of multi-million pound oil and gas pipelines for global energy clients including BP, Shell and Exxon Mobil

Controlled sealed bids and procurement for offshore oil and gas markets worth £156 million per annum

British Steel Belgium, Brussels, Belgium
July to December 1996
Market Development Manager

Managed the strategic expansion of British Steel’s business in Belgium and Luxembourg, winning 50 new customers for the corporation in 6 months

Line management of 3 Market Development Executives

Further developed fluency in French


British Steel plc, Corby, UK
July 1995 to June 1996
Commercial Graduate

Secondments to sales, marketing, planning and production

Education

The University of Warwick Business School
January 1999 to December 2001
Master of Business Administration (MBA)
Currently publishing an article from dissertation on strategy development in early stage entrepreneurial teams
Achieved 4th highest strategy mark (out of 260 students)

The University of Leicester Business School
January 1997 to April 1998
Postgraduate Diploma in Management (with Distinction)

The University of Durham
October 1991 to June 1995
BA (Hons) in Modern Languages and Music (2:2)

The Conservatoire of Music, Bordeaux, France
September 1993 to June 1994 (third year of Durham degree)

Bedford School
September 1980 to July 1991
3 ‘A’ level passes – French (A), German (B), Music (B)
10 ‘GCSE’ passes – 5 at ‘A’ grade including Maths and English

Skills

Functional expertise is derived from Project Management, Business Development, Sales, Marketing, and Internal Consulting positions. From these roles comes extensive industry knowledge of Consumer Goods, Media, Energy, eBusiness, Steel and Retail markets. Also combines 'hard' strategy skills with well-developed 'soft' NLP and Emotional Intelligence behavioural skills.

Languages

French - Fluent
German - Good knowledge

Other

Rugby player for Finchley RFC, London
Regular squash, tennis, gym and running
Keyboard player in band
Keen practitioner of Neuro-Linguistic Programming (NLP) and Emotional Intelligence
Piano and viola Grade 8 with distinction

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