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Project Manager

Work Experience

sep-2000 to jun-2001 Project Manager RADAR BV

As project manager responsible for completing an internal research and development project. RADAR has developed a product for supporting several kinds of communication processes within a decentralised company using the internet/intranet environment, making it possible to create a location independent workspace for a company.

As project manager responsible for:
- project phase definitions
- managing the design and develop team (4 persons)
- managing financial accounts
- managing functional usability
- project documentation
- defining future market profiles
- internal and external communication

may-2000 to jan-2001 Project Manager RADAR BV

RADAR acted as contractor for developing a capacity plan system for a major telecom operator.

As project manager responsible for:
- delivering quotes
- representing the company
- generating contracts/agreements
- judging and valuing change requests
- managing financial accounts
- managing the develop team (2 persons)
- customer invoicing
- progress reporting towards customer and achieving consensus
- project documentation
- project decharge

As a team responsible for:
- programming the system (VisualBASIC 6, Oracle RDBMS, Microsoft Transaction Server and message broker Engin)
- testing the deliverables
- technical and functional documentation
- deliverance of software and documentation.
- customer support

jul-1999 to may-2000 Project Manager Project CAPS; KPN-TELECOM

The goal of the CAPS project was to achieve a uniform, centralised and integrated solution for service engineering capacity, making it possible to offer a realistic appointment date towards KPN customers.

Aspects were: redesign and implementation of business processes, integrating engineering capacity as part of the complete order chain management, design and developing a centralised capacity support system, defining system interfaces with several order management systems.

As project manager responsible for:
- project definition
- managing the project team, existing of:
- design team: business analysts (2x), functional designer (1x)
- implementation team: implementation manager, implementation co-operator
- test team: test manager and testers (2x)
- recruitment of project leaders/members
- managing financial accounts
- reporting progress towards steering group and business management, including risk management and planning
- getting commitment from strategic, tactical and operational management
- selecting and contracting a software supplier
- communication towards suppliers and several management levels
- achieving consensus between several parties at several levels (e.g. process integration, process implementation, interface parties, technical implementation).
- Act as a sound-figure for generic plan aspects within KPN.

As a team responsible for:
- analysing and describing business information requirements
- translate information needs to functional design
- redesign business processes
- implementation of redesigned business processes
- defining generic interfaces
- testing deliverables
- implementation of the software (pre-implementations, pilots and final implementation)

The CAPS system has about 700 direct end-users and 2000 interface users. The system controls 10.000 capacity requests per day.

9/1998 to 7/1999 Project Leader System Development Project FIT; KPN-TELECOM

The project FIT (Field Information Terminal) its target was to create a workplace independent environment for service engineers, making it possible to manage the service engineers from a central control centre and achieving a significant cost reduction. The FIT system controls about 3000 engineers by 600 planners.

As project leader FIT-System Development responsible for:
- managing the project team, existing of business analysts (2x) and functional designers (3x)
- recruitment of project members
- managing financial accounts
- reporting progress towards project management and business management, including risk management and planning
- communication towards supplier
- achieving consensus between several parties at several levels (e.g. system integration, process integration, process implementation, interface parties).

As a team responsible for:
- analysing and describing business information needs
- translate information needs to functional design
- defining generic interfaces
- pro-active support of supplier, test team and implementation team

1996-7 to 1998 Manager Bureau System Development; MINISTRY OF DEFENCE-DUTCH ARMY-DMKL

At the DMKL, department Logistic Information Systems active as Manager Bureau System Development. The main tasks were: delivering a specific contribution to the business automation plans, taking care of and controlling the execution of the automation plans, co-ordinating all system development activities within the DMKL (organisation with about 1200 employees), responsible for the execution of system development projects, by taking care of the following main aspects: business analysis, financial and en resource management, managing employee training plans, quality management, progress reporting, managing joint requirement sessions, advising the business about information management. The technical environment was usually Centura/ SQLWindows (4GL), ORACLE7 or SQLBase6 RDBMS and Windows NT operating system.

Participated in a team for building a business information model for the complete logistic process. This model eventually is captured in activity models, where potential bottle-necks are identified. The result was documented in a Analytical Report, which also contained risk analysis and return-on-investment analysis.

1995-1996 Senior System Developer; MINISTRY OF DEFENCE-DUTCH ARMY-NATCO

During this period I played a significant role in changing the traditional (3GL-based) development process in order to fit new organisational standards and incorporate technological changes. As a result a (rapid application) development process was outlined completely supported with the appropriate CASE-tools and class library. To prove the drastic reduction in development time three Client Server applications were successfully accomplished. In the next stage I trained the other system developers. As an effect of continuous success some other defence development teams assimilated the same development process.
1992/1995 System Developer; MINISTRY OF DEFENCE-DUTCH ARMY-DMKL

At the DMKL, department Logistic Information Systems active as system developer. In this position in was responsible for the independent analysis, design, development and implementation of information systems to support the DMKL business processes. Based upon a business analysis a information system was engineered using the SDM methodology. The phases basic design, functional design, technical design, programming and implementation were used. Each phase was concluded with a phase-report. As programming tool the 3 GL CLIPPER was used. Support and assistance for end-users also played a significant role.

Education

1991-1994 AMBI Modules (HBO Information Technology)

AMBI modules obtained specialised in Organisation & Information. The modules obtained are: HE0, HE1, HE2, HB1, HB2, HS1 en HS2.

1987-1991 Higher Laboratory School (HLO)

B.Sc degree obtained, specialised in Analytical Chemistry. Courses were: Dutch, English, Mathematics/Statistics, Physics, Information Technology, Analytical Chemistry, Non-Organic Chemistry, Organic Chemistry, Micro Biology

1982-1987 HAVO

A degree was obtained in the courses: Dutch, English, Mathematics, Physics, Biology, Geography and History.

Skills

- Iterative rapid Application Development (IRAD)
- USoft Developer (I-CASE tool), part I and II
- ORACLE: ORACLE for Developers, PL/SQL (PLS) and Procedural Language
- ITIL Essentials
- Higher Management

Languages

Dutch, English

Other

TECHNOLOGICAL EXPERIENCE

Management related techniques: HPS (Ministry of Defence), Probaat (KPN-Telecom), project planning (PBS)

System Development techniques:

Model based NIAM, MAD, OOAD, IRAD, IDEF0 en IDEF1X, RAD, Information
Engineering, SADT, Yourdon, SDM
Internet ASP, ActiveX, ADO, Microsoft Transaction Server, HTML
CASE tools ERwin, BPwin, Rational Rose, S-Designer Pro, SDW, ProcessWorks.
Development tools Delphi, VisualBASIC, Centura, SQLWindows, Clipper, MS-Access
(R)DBMS Oracle 7/ 8, SQLBase, MS-Access, DBF
OS Windows (3.x, 9x, NT, 2k), Novell, DOS, Unix.
Report generator Impromptu, ReportWindows.

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