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Human Resources, Recruitment, Change and Project Management

Work Experience

June 2001 Present Railtrack plc

Interim assignment to:
• provide direction, scope and momentum to a group of ¡¥reskilling¡¦ projects designed to address key skill gaps in the company and support the recovery and performance improvement of the organisation.
• as part of this, project manage the development and implementation of a programme on behalf of Railtrack and its maintenance contractors (eg. AMEC, Balfour Beaty, GTRM, Jarvis) to source and recruit experienced mechanical and civil engineers to retrain and become fully competent track engineers. This has become a high profile and innovative programme which has gained industry wide acclaim.


Sept 2000 ¡V Present
Founding Director of HR Consultancy specialising in providing solutions to rapidly changing companies, including new ventures and reforming businesses.

Services include:
• Recruitment Project Management.
• Large-scale recruitment campaign management.
• Change management consultancy, including relating to compensation and benefits, training and management development and organisational change.


Jan 2000 ¡V Nov 2000 Setfair.com
Interim HR Director for a start-up business developing a B2B e-procurement portal for the maritime industry. Key achievements included:

• Recruiting the first 60 employees and a range of consultants using a variety of methods. This included the recruitment of CEO, CFO, CTO and many other senior level consultant s and e-business experts.
• Managing the HR issues associated with opening offices and employing staff in Hong Kong, Singapore, Northern and Southern Europe and North America.
• Implementing contracts of employment for employees of all levels including Directors, minority shareholders.
• Developing and introducing a compensation strategy based on performance and benefit practices, suited to a buoyant dotcom environment.
• Establishing an HR function to take on responsibility for the business in the future.



1998 ¡V Sept 2000
Self employed as an Associate of The Dorow Partnership as a Recruitment Consultant assisting clients including Inmarsat, 3com, Keddy, Ryder plc, Jewson, and Maritz.

Services included:
• Search and Selection
Satisfying a wide range of assignments for positions with base salaries between £30k and £130k, in general management and IT.
• Assignment Project Management
Acting as a managing agent, coordinating a range of third party suppliers, negotiating terms and managing service delivery.
• Response Handling Service
Coordinating advertising campaigns, candidate administration and telephone assessment
• Psychometric assessment
Using a variety of questionnaires and instruments including PAPI, OPQ and SHL ability tests

1996 ¡V 1998 Next plc, Leicester

Training and Management Development Manager
Reporting to the HR Director, responsible for employee training and management development. Lead a team of trainers and had budgetary responsibility for £1.2m discretionary activity. Deputised for the HR Director during an extended period in which the position was vacant.

1994 - 1996 HSBC / Forward Trust Ltd, Birmingham
Forward Trust comprises 5 autonomous businesses including Swan National and Griffin Factors. The Group employs 2,500 people, has £4 billion assets, and made record profits
of £91 million in 1995.

Head of Training and Development
Reporting to the Chief Executive, responsible for all employee development in the Group. Lead a team of internal consultants, who developed and implemented assessment centres for management development.

1991 - 1994 HSBC / Midland Bank plc, London

Head of Human Resources, London Division
Responsible for leading all HR activities for the Division¡¦s 7000+ corporate and retail banking employees, including resourcing, employee relations, compensation, training and development. Lead a large team of personnel managers and trainers, and was a full member of the general management team, which was responsible for the business. Key achievements include:
• successfully implementing 3 major reorganisations to transform the performance of the Division
• establishing high standards of managing employee relations issues
• improving the quality of the recruitment of customer service staff through innovative assessment centres
• pioneering several HR practices for the UK branch network.
• introducing robust succession management practices into the business

1986 - 1991 Digital Equipment Company (DEC), Leeds and Warrington

New Business Sales Representative
Was part of a new business sales team, targeting the North West. Co-ordinated pre-sales specialists, and third party suppliers to respond to major tender requests. Held a £1.25 m. budget, which was exceeded in the first year. This experience increased my project management skills, and my commercial focus.
Personnel Manager
Responsible for all operational personnel matters in the area, including recruitment, employee relations and compensation. Acted as an internal consultant on HR matters, such as the relocation of the logistics function into the region, and the integration of Systime employees into the organisation when it was taken over. Received internal customer satisfaction award. Following 3 successful years in this role, was offered the opportunity to go through intensive training, and transfer into a sales role.

Education

Qualifications: BA Hons, IIi in Political Science, Essex University 1979
Membership exams for IPM, 1982

Accreditations: PAPI, for psychometric usage, including ability and personality tests
Profilor 360 degree feedback instruments
SHL OPQ, ability tests and job analysis techniques
Potentia interviewing methods ( for management potential assessment)
LAB profiling methods (NLP based technique for selection / assessment)

Professional Membership: Chartered Institute of Personnel and Development, Member and External Examiner for North Worcestershire College. Associate Member of the British Psychological Society.

Skills

Commercially minded ¡¥generalist¡¦ HR management for new and established companies undergoing substantial change.


Change management including restructuring and re-engineerining. Development and implementation of cultural change in a complex setting.


¡¥Sort-out¡¦ jobs ¡V establishing sound employment practices and cost-effective solutions.

Providing bespoke search and selection, and managed service recruitment solutions. Addressing recruitment problems (especially management and technical) and tackling skill shortages with innovative recruitment approaches.


Reviewing existing recruitment and employment processes and supplier arrangements - introducing effectively managed and economic contractual relationships.


Developing and implementing complex training programmes and competence assurance solutions in a regulated and safety critical context.


Revitalising a company¡¦s senior management development, succession management and career management practices so that they fully exploit their ¡¥human capital¡¦.


Using assessment and development centres, psychometrics and leading edge selection techniques to improve the quality of selection decisions made and improve workforce calibre and employee retention.


Project management of major systems implementations and leading multi-disciplinary implementation teams.


Undertaking procurement of out-sourced professional services from specification and tendering though to implementation and evaluation.


Sector experience

Financial Services ! IT ! Engineering
Consultancy ! Telecomms ! Manufacturing
Recruitment ! Transport ! Retail

Languages

English
French (basic)

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