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Interim manager

Work Experience

EXPERIENCE:
London College of Research, Vice-Principal 9/03 to present
· Academic management
· Teaching at undergraduate/postgraduate level in IT and Telecom dept (CISCO Networking CCNA, Optical Fiber Networks, Telecom Systems, CTI, Computer Applications & Operations, Systems Analysis & Design, Information Systems Principles & Networking, ISDN, Frame Relay, ATM, DSL, GPRS, UMTS, VoIP, Wireless and Cellular Technologies, Wireless LAN, GSM, Transmission Systems, SDH, PDH

· Also supervising final year Research projects

· Teacher Incharge of Support School to teach Science, Math Physics,TEFL, IT and Computing for GCSE and A Level

Time Computers UK, IT Support Engineer/ Quality Control Inspector 11/99 to 09/03
· To carry out functional testing of computers hardware/software
· Focused on Quality Improvement
· Maintain Quality Standards
· Provide technical appraisal of the company products
· Provide support and control on all quality issues
· Installation, Testing and supervising O & M of LAN including Servers and W/stations.

Saudi Telecom Company, GSM Engineer/Telecom Trainer 8/99 to 11/99
· GSM systems network performance monitoring (Switching, Base Station, Operation and Support System, Tele traffic and Fault Management) for Lucent 5ESS - 2000 Switch
· Data analysis considerations and limitations for the Reports ‘Trunk Group Component, Call Incompletion Code Summary, Signaling Link Set Component and Traffic Flow
· Delivering lectures to staff on Internet and Wireless/Cellular Technologies.

Pak Telecomm Company Ltd, Telecom Manager Optical Fiber Systems 11/94 to 7/99
· To carry out Technical Management installation, testing and commissioning of optical fiber access network in metropolitan areas and digital telephone exchanges (Alcatel and EWSD) in rural and urban areas
· Supervising & Managing of staff including sub-engineers, technicians and other officials
· Remained involved in replacement of Non digital exchanges into digital exchanges of Alcatel, Ericsson, EWSD and ZTE
· Involved to replace all EMD exchanges into digital including all networks
· Building relationships in order to understand client’s technical needs
· Involved in-depth analysis of the market place to assess product potential and to identify opportunities for increased growth
· Developed short, medium and long-term project plans to move the business forward for telecom
· Equipments and systems (Siemens, Alcatel and NEC)
· Played key role in establishing and developing Call Centers including staff planning, recruiting & training
· Ensured efficient management and center operation and worked to target
· Remained responsible for providing speedy and efficient first line support to the customers
· Maintained a range of complex systems, offered prompt and effective breakdown services
· Consolidated and developed superior customer service level



Telecom Staff College, Telecom Engineer (Trainee). 5/90 to 10/91
· Received 18mnths training at Telecom Staff College in installation, maintenance, operation and testing of EWSD, AXE-10 & 1000E-10B switching equipments
· Testing of voice, data, T1 lines, ring down circuits and multi plexers
· Data communications and Network protocols
· Installation and trouble shooting of computers LAN and WAN protocols
· Fiber optics transmission systems, VHF, UHF & RF transmission systems, satellite communication, telephone network and electrical instruments and measurements
· Planning, Operation & Maintenance & Fault Localization of GSM systems

Telecom Training Director (Part Time), Telecom Training College 11/94 to 7/99
To carry out designing, planning and delivering lectures on telecom systems especially on the following telecom systems:
ISDN, Frame Relay, ATM, DSL, GPRS, UMTS, VoIP, Wireless and Cellular Technologies, Wireless LAN, CISCO Technologies, Optical Fiber Access Network, O & M of NEC, Alcatel and ZTE switches, Optical Fiber Access Network, Transmission Systems, SDH, PDH

University College of Elect Engineering, Visiting Professor 10/94 to 7/99
· Teaching at undergraduate level in Telecom/IT departments
· Supervising final year projects as visiting faculty

American University in London, Research Asst/Lecturer 10/91 to 10/94
· Have been teaching undergraduate students in Electrical, Electronics, Computer Sc. I.T. and Telecom. Departments
· upervising final year projects for undergraduate

College of Technology, Senior Instructor 1/88 to 4/90
· Responsibilities included to organize and teach 3yrs Diploma courses in Electrical and Electronics departments
· Supervised final year projects
· Responsible for establishing, maintaining and supervising Electrical, In instruments & Measurements Lab

Saudi Telecom Training Center Riyadh KSA, Technical Trainer 8/99 to 11/99
· Have been responsible to train P/T in-service telecom staff in the IT and computing dept

Public Schools and Colleges

· Have been teaching (P/T) in public schools, colleges and Academies to GCSE / A-level and further education in the subjects of Science,Math, ICT, Physics,Chemistry and have been setting, marking, verifying and examining exam papers in these subjects for about 12 years till present.

Education

South Bank University, London
MSc Eng, Information Systems Engineering. (Specialized in Data Comm.), 1994

University of Engineering & Technology, Lahore
B.Sc.Eng, 1st Class, Electrical Engineering, 1987

BZ University Multan,
BA English, Economics Islamic Studies 1985
Centre for eUniversity USA
PGDiploma in Teaching 2004

BSY GROUP UK
Diploma in TEFL UK 2005
Diploma in Project and Team Management UK 2005

Skills

· Switching System Alcatel E10-B OCB-283, EWSD, ZTE & NEC and AXE10
· Network Management Alcatel 1300 Network Management Center.
· Signaling System CCS7, ISUP, CAS, E&M Signaling & X25 protocol.
· Operating System RTHOS, MS Windows95, 98, 2000 & XP, MS DOS.
· Computer Systems Pentium Computers.
· Office Utility Software MS DOS, MS Excel, Power Point etc.
· Browsers Internet Explorer, Netscape Navigator & Communicator
· Emulation Software ProComm.
· Languages Basic, FORTRAN, Chill, Pascal, C++
· Modems Racal, MultiTech, And Pial.
· LAN/WAN Alcatel 1300 TMN, X25 links.
· ISDN Alcatel BRA / PRI.
· IN Study on Alcatel Intelligent network.
· GSM Alcatel GSM & Study on Nortel GSM network.
· Hardware Repair of small PCBs & all types of PCs.
· Software Engineering CDP experience. Different Software level up gradations.
· W@P, CCNA Teaching experience of WAP and CCNA.
· Good Technical Knowledge of SDH, LAN,WAN,
· Excellent knowledge and experience of data networking in a switched / routed IP environment, including knowledge of relevant protocols, especially TCP/IP the associated
Routing Protocols, MPLS ATM, Frame relay, SDH. Excellent understanding and
experience of networking hardware, routers / switches. Good knowledge of mobile communications including GSM, GPRS and UMTS.
· Teaching at Primary/Secondary/FE/College/University levels.Also Have been working as a Technical Trainer in Telecom Industry.

Languages

English
Arabic
Urdu

Other

I can consider relocation for a contract or permanent job.

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