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Interim Manager / Resource Management/ Vendor Management

Work Experience

Amsterdam & London
Nov 2001– to date
Resource Management Consultant

•Designed and implemented resource audit processes including a bespoke methodology for analyzing and measuring people, processes and technology in order to define customized recommendations for cost savings and process re-engineering in the areas of HR, Recruitment and Training functions.
•Recruited, trained and currently managing service delivery team members.
•Advised in proposal and tender submissions.
•Project Manager on HR Resource audits.


On-site projects include:
On-site Resource Manager role for large energy company
•Was fully responsible for designing and implementing improved processes for the recruitment of IT contractors.
•Audited current contractor base and suppliers.
•Rationalized supply chain from 89 suppliers to 6.
•Downsized IT contractor utilization from 400 to 250 in 3 weeks.
•Trained all hiring managers on the new process and ASP recruitment tool.
•Worked closely with the HR Director to ensure legal compliancy.

International Recruitment Agency
•Delivered Consultancy one day per week to assist with the European IT Recruitment operations.
•Evaluated and mentored team members.
•Assisted with Business Development strategy and Office Management.
•Successfully restructured the operation by downsizing permanent team, relocated office and inducted new manager.


Major National Newspaper
Implementation Consultant
•Project consisted of auditing all current IT Contractors and suppliers.
•Restructured all processes for the hiring of temporary IT Consultants.
•Implemented a more streamlined and efficient internal hiring process.
•Implemented new terms and conditions for all suppliers.
•Renegotiated hourly rates of the existing temporary IT Consultants.
•Reduced number of temporary Consultants in conjunction with legal department to ensure legal compliancy.
•Due to reorganisation and renegotiation, realised an immediate cost reduction of Euro 1.2 million.
•Set up all systems and processes for an on-site Consultant to manage the hiring of temporary staff.

International Non-Profit Organisation
•Carried out internet research in order to assist the Resource Manager with two very specific hiring needs.
•Assisted the Resource Manager in establishing a recruitment plan to fulfil current and future hiring needs with regard to internet and traditional advertising.

Jan 2000 – Aug 2001
International Recruitment Agency - Based in USA
Director of Information Services and Corporate Development.

•Joined the US operation to hire and manage both front and back office team members and assume operational responsibility for the office.
•Managed 12 team members – Sales, recruiters, researchers, administration and data entry staff.
•Hired and trained new recruiters, retrained existing team members and restructured working processes which led to an increase in productivity and revenue.
•Worked closely with the Sales teams to increase business, margins and both contract and permanent placements.
•In addition, was tasked with developing an internet research team who would be responsible for sourcing both candidate and business development leads for the 4 US offices.
•5 researchers were successfully hired and trained. Leads generated resulted in higher placement ratio and new client business across all offices.
•The role expanded to include working together with the COO to establish business processes to support and augment both Business developers and recruiters.
•Designed and implemented a corporate training program to address the needs of both new and existing team members in all US offices. The training included a full induction, database training, recruiting techniques, internet recruiting, sales techniques and performance reviews.
•The program was also implemented in Europe with emphasis on internet and international recruiting which I rolled out and trained due to the success of the research function.
•Full responsibility for managing and maintaining the internet based applicant-tracking database.
•Responsible for corporate resource management including quality control and cost management of corporate services including all job boards.
•The role developed internationally resulting in a project based part-time in London to set up a new business unit within the IT Contracts Division focusing on candidate care, increased use of the applicant tracking database and reutilization of the existing contractor base.

Previous employment available on request.

Education

University of Liverpool - 1983 -1987
Bachelor of Arts Honours Degree
Joint Honours - French/German
International Relations/European History

Skills

•Independent HR & Recruitment Consultant.
•Core competencies: Project Management, People Management and Process Re-engineering.
•8 years in International Recruitment.
•Extensive experience of implementing corporate business processes in order to increase efficiency, maximise productivity and revenue whilst minimizing costs.
•Renowned for developing corporate strategies specifically relating to recruitment, training and the optimization of human and technology resource.
•International mindset and flexible approach gained whilst working in UK, Europe and the USA.
•Success in these areas is based on the ability to think strategically but creatively and work with team members to establish protocols and procedures that address business needs.

Languages

English - native
Dutch - fluent
French - Good
German - Good
Spanish - Basic

Other

References available on request

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