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HR Generalist

Work Experience

Four years of generalist Human Resource experience and a broad understanding of HR business operations and practices. Demonstrated experience in employment law, health and employee benefits, training management, salary and payroll administration, employee relations, high technical competencies, HRIS System management, communications, research and evaluation, budgeting, customer service, strategic planning, leadership development, recruiting, government reporting, labor relations, investigations, project implementation, website design, and the development/ management of policy and procedures. Eleven years of mystery shopping and merchandising knowledge.

Arizona Chemical European Headquarters
HR Executive
November 2004 - Current

Part of a two member HR team. Handle all HR compensation and benefits (payroll, bonus payments, stock options, social security, tax, pension, and other issues) for all 85 employees at EHQ including Sweden, France, UK, and Germany senior management. Annual salary review, manage yearly review processes, and employee survey. Coordinate expats; immigration, relocation, and relations. Develop and maintain monthly headcount figures, absenteeism and reports. Maintain personnel systems and files, salary data and forecasting. Manage induction process, internal and external training programs, development plans, maintain all training records. Keep up to date with Dutch law changes and information. Management and forecasting of HR general budget and training budget.

Mattel European Headquarters
HR Assistant
January 2002 - October 2004

Recruitment, employee relations and development, rewards, regulatory compliance and program development and implementation. Manage training for Europe, budget, business partnering, organization and design. Analyze training program, forecast and development yearly trainings. Tracked professional development and business review. Creation of orientation program and process. Experience with succession planning and performance reviews. Manage student recruitment and induction for 20 interns.

Direct support for the VP HR Director, administrative duties, and European wide projects. Expense reports, scheduling, organizational charts, budgets, travel and employee assistance. General administrative tasks including creation of reports and presentations. Maximize the effectiveness of resources and budgets for HR. Maintain monthly headcounting and subsidiary reporting. Prepared online orientation and managed induction programs, intake processes, and relocation. Maintained communications to employees. Direct contact for European HR Managers.

General Electric Consumer Finance UK
HR Project Specialist
June 2003 - January 2004

Elance Project: A six-month project to streamline the recruitment process with temporary labor and to integrate software throughout the business. HR member on steering committee, project management responsibilities included creating business case, cost benefit analysis, standardizing and revising the temp recruitment method with Six Sigma quality improvement process.

Recruitment Project: High volume recruitment plan (250 heads/ quarter). Running assessment centers, testing, job fairs, university recruiting, and interviewing (50 pp per week). Implementing and improving the recruitment process by identifying recruitment plan using professional organizations and direct sourcing for temp and perm employees. Supported 2000+ employees in the call center operations and line management directives. Recruitment channel project researching all internal and external resources and analyzing costs/ benefits.

Induction and Appraisal Program: Management of weekly induction program (approx. 20 persons), process improvement, administration and voice of customer feedback reporting. Digitization project to create a computer based induction and appraisal system.

Education

M.Sc. Organizational Psychology University of London-Birkbeck (2008)
Bachelors of Economics InHolland University, NL (2002)
B.B.A International Business and Management Mecuria University, FIN
Double major of Human Resources and Information Technology
Computer Science Courses James Madison University, VA (1998)

Computer knowledge: Internet, Entire MS Office Suite, Visio, MS Project, WP, SPSS, Adobe Photoshop and Image Ready, Webhire, Oracle, Markview, HR Toolbox, Personnel Manager, People Inc., Lotus Notes, Org Chart, and Peoplesoft. Languages: COBOL, VB, Flash, Swish, Dreamweaver, VB Outlook Forms and HTML. Type 80 wpm.

Skills

A highly motivated, positive and approachable HR professional with a ‘can do’ attitude. Multi-tasking talent, organizational skills, critical thinking, multi-culturally aware, and leadership abilities. A strong work ethic combined with the ability to communicate to different types of people. Matrix generation & analysis, accurate documentation and institution of operating policies & procedures. Informed decision-making skills, ability to anticipate and resolve issues, needs analysis, processing mapping, troubleshooting and team participation. Ability to manage diversified projects, prioritize and deliver results.

Languages

English mother-tongue, Dutch fluent speaking

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