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Project manager

Work Experience

May 2000-Present
International Telecom Operator [KPN-Telecom Information Management]
Project Manager

Responsible for the EURO and VAT problematic for KPN Real Estate and Facilities from KPN-Mobile and all the applications involved. Mainly we used the ITIL strategy for the whole cycles.
I write an organisation advice report because also the general reorganisation off KPN wide was involved. Involved was the whole IT structure of KPN wide and special de applications for KPN Real Estate.

KPN-Real Estate: Depends on the impact the application will be converted or be out-sourced. Cleaning of the repository, out phasing of old and unused programs. Design processes handling the EURO [mainly billing systems] and keep track off the quality of those who are new and those who exist. Develop a financial program that keep track off the monthly state for payments make to third parties, responsible for the time, the resources, and the budget.
Initiate of building and developing new programs needs for planning. Give lead to 175 persons like programmers, application managers, and project leaders and those who belong to the projects fore the conversion.


Working with: Oracle, Citrix, Planon, DB2, SQL, ITIL, Probaat and AGORA.


1999 – to April 2000
Talkline
Consultant.

Define project structure and implementation.
Delivering of the progress reports to the project board of clients.
Define the overall project planning, watch over the progress and results and take care that the defined targets are mate.
Implementations of new procedures and or processes.
Involved in the SIM management and the vendors problematic. Define procedures for the handling off SIM cards for vendors.
Preparing project initiation documents and plans;
Identifying project risks and issues;
Ensuring that an effective formal quality review process is in place for all products;
Developing and maintaining effective processes for controlling and managing change, risk and quality;
Monitoring progress and project costs against plans, producing financial reports as required;

Implementation of CC&B system. [Ensemble from Amdocs]
Investigate business processes.
Define new business processes and take care for the implementation.
Define billing processes and tracking procedures
Educate users with the new system with workshops and so on.

1998 - 1999
Telmex
Project Leader


.
Responsible for the strategy how to solve the automation for billing of telephone bills.
With using of BPR, define new business processes and implemented in the Customer Care & Billing System.
Responsible for Change Management, Migrate & Implementation.
Responsible for Y2K-proof making of the Customer Care & Billing System
Task package:
Definitive tuning of project assignment in corporation with the principal of Telmex
Define project structure and implementation.
Delivering of the progress reports to the project board van Telmex
Define the overall project planning, watch over the progress and results and take care that the defined targets are mate.
Responsible for time to budget.
Management for internal development and system integrators for Billing and Accounting systems in consultation with users, staff, for the specification and implementation of the systems
Support the integration of systems and databases as required including migrations, new software releases, and product & system enhancements
Ensure the sustainable operations, maintenance & control IT applications
Liaison with IT suppliers to ensure the quality and acceptability of their IT deliverables
Supporting the training of Telmex financial users as required.
Works with: Cobol, DB2, IBM/MF, JCL, and more

1997 - 1998
Post bank [ING Group]
Technical Project leader

Within a big Bank (ING) as a technical project leader I make several systems Euro proof as a sample the Giroboekje that is a book to make payments to companies or private persons by banking account. With this book you order by a check the bank to make the payment for you. I take care for the management issues and the technical leading about 20 people. The user and customer contacted me for al issues like quality management etc. Responsible for change management and resource management.
Watching over the testing phase, quality, migration and implementation.
Works with: Cobol, DB2, JCL and more

ING Bank [ING Group]
Tester and Coordinator

In general responsible for setting up test-streets/platforms and maintain the production area because one of the biggest bottlenecks is that they can harm the production area.
It takes three months to set up this facility.
Give lead as a project manager to project leaders. The project leaders are finished with the renovation and the sources need to be tested before the migration and implementation in production. Also responsible for the quality of the sources those needs to be migrate to production. Watch over the bottlenecks.
Responsible for the resource management and overall production.
Works with: Cobol, DB2, JCL, CICS, TSO and more

1996-1997
AMS Consulting
Consultant

As a consultant for KPN (telecommunication). I work in follow up the Business Process Support. [BPS]
Analyse and rebuild the script of the billing stream because, the stream has many errors. The script is part of the Customer Care & Billing System ‘CONTO’.
Also I work for the Y2K-project of several systems. Responsible for the design, build, test and installation of IT billing solutions for KPN department.
Management for internal development and system integrators for Billing and Accounting systems in consultation with users, staff, for the specification and implementation of the systems
Support the integration of systems and databases as required including migrations, new software releases, product & system enhancements.
Support the development & implementation of “CONTO” billing process. Ensure the sustainable operations, maintenance & control IT applications.
Liaison with IT suppliers to ensure the quality and acceptability of their IT deliverables.
Supporting the training of “CONTO” users as required
Works with: COBOL, JCL, CICS, DB2, and more.

1989 - 1995
Department of Education, Culture and Science (OCW)
Consultant IA

Working in several functions within the information facilities division.
As a project leader involved with the OVJ card. One and other in accordance with the political leaders and systems.
Used hardware and software AS400 and Cobol400.

1985 - 1988
Department of Education Culture and Science (OCW)
Press Spokesman

Press spokesman for the minister of the Department of Education Culture & Science.
Lead several campaigns for the Minister and Secretary, Responsible for the news out site on behalf of the Minister and Secretary.

Education

Economics High school in The Hague [HEAO-BI] 1982 graduate
Middle technical High school 1968, (Electronics)
Free University Amsterdam (1 year Law)

Programming general Cap Volmac in Utrecht, graduate
Programming COBOL, Cap Volmac in Utrecht; graduate
Programming Assembler Cap Volmac in Utrecht; graduate
Ambi modules, Cap Volmac in Utrecht, certificate
JSP en VSP Cap Volmac in Utrecht; certificate
SDW Cap Volmac in Utrecht; certificate
SDM Cap Volmac in Utrecht; certificate
DSDM Version 2 Cap Gemini certificate
PRINCE-2,
ITIL. Certificate
MS-Project manager Cap Volmac in Utrecht; certificate

Skills

Summary

Program Language: works with COBOL, Assembler, Pascal
Design techniques: works with ABC Flow-chart, Visio.
Method: works with SDM, DSDM.
Telematica: knowledge about Internet and Intranet.
Automation knowledge: about Windows NT, Client-server, IBM-mainframe, AS400, and RS6000.
Project management techniques: Managing Projects, ITIL, Prince-2, and PROBAAT
Strong skills in BPR and redesign business processes.
Strong skills in develop information plans top/down and bottom/up.
Knowledge of Amdocs, MCCS and AMS billing systems.
Working knowledge of project tools e.g. MS Project, PMW;
Able to keep track of record in contract and client negotiation;
excellent report writing and communication skills
Managing projects on the Web
Managing E-commerce projects.

Languages

Dutch, German, English, Spanish and Portuguese

Other

Training

Programming general Cap Volmac in Utrecht, graduate
Programming COBOL, Cap Volmac in Utrecht; graduate
Programming Assembler Cap Volmac in Utrecht; graduate
Ambi modules, Cap Volmac in Utrecht, certificate
JSP en VSP Cap Volmac in Utrecht; certificate
SDW Cap Volmac in Utrecht; certificate
SDM Cap Volmac in Utrecht; certificate
PRINCE-2, certificate
ITIL certificate
MS-Project manager Cap Volmac in Utrecht; certificate
DSDM Version 2 Cap Gemini certificate

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